ESSEX-new-Beds Opiniones 297

TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had a very positive initial experience with the sales team; the staff member was helpful, offered a good deal, and the delivery was perfectly on time. However, the experience went downhill... Ver más

Valorada con 5 estrellas sobre 5

After speaking with Tom, we arranged to visit his shop to get a new bed, mattress and headboard. Tom ran through the options after agreeing our budget and then priced up a 4 draw double divan, Dior ma... Ver más

Valorada con 1 estrellas sobre 5

Bought 2 Henry single mattresses, top of their range in March this year, by August they had sagged in the middle and totally unuseable, uncomfortable and unsightly. Emails to Tom go unanswered, manage... Ver más

Valorada con 5 estrellas sobre 5

Tommy himself rang me to tell me it was being delivered, then 2 days later his best friend dropped it off. I was expecting 2 burley drivers and was pleasantly surprised when a beautiful blonde and a... Ver más

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Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Appalling

Appalling. I have been trying to return some poor quality garden furniture for WEEKS! Rarely anyone answers, when they actually do you’re told they’re sorry/lots of staff issues/ someone will call back….and they never do. Absolute rubbish. I’ve been reluctant to leave a review but after 6 weeks of this rattan rubbish sitting in a box in my kitchen I’ve run out of ideas.

4 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Young billy superstar

I ordered a bed very happy with it dealt with a young lad called billy through the office. Really knew his stuff regarding beds abit of a expert when it come to details I cannot recommend highly enough BOSH

28 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service…

As a new upcoming business I had high hopes for Bosh Beds when I placed an order back in February. Unfortunately, they let themselves down. It took four months to fulfil our order, during which time we encountered delays, no show deliveries, cancelled deliveries, incorrect product deliveries and faulty product deliveries. Communication was non-existent throughout the whole encounter. Telephone calls were not returned and when we chased we received excuses and false promises. We were promised calls from Tom himself on multiple occasions along with compensation for the issues we encountered, none of which ever came to fruition. I really had hoped to be leaving a 5 star review, however, the treatment we received was amateurish and completely unacceptable. An unnecessarily stressful experience. Think twice before placing you order with Bosh Beds.

24 de junio de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Painfully slow delivery…

Painfully slow delivery due to inept courier sending our mattress to the wrong address & then taking a week to rectify the situation. Happy with the mattress but will think twice before ordering again due to the poor delivery time & poor communication.

18 de junio de 2022
Valorada con 5 estrellas sobre 5

Excellent price and quick turnaround

I rang up on Monday looking for a bed for my daughter I ended up ordering one and it turned up on the Wednesday I couldn’t believe how quick it come. The prices were so good I ended up ordering myself a aloe vera mattress which is so comfortable. I will definitely be using bosh beds again as the service is excellent

11 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfection!!

So far Bosh beds has delivered me 3 mattresses for my whole family over the year, The quality is second to none and even a year down the line they still feel brand new and a dream to sleep in.
Every mattress was also delivered within 24 hours from placing the order with a added bonus having a very helpful and polite delivery team.

Chris ☺️

11 de junio de 2022
Opinión espontánea

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