Bossmacs Opiniones 

They’ve had my Mac since 8 June (12 weeks) and I still haven’t been paid. I’ve had to chase constantly by email, and on the rare occasions I get a reply I’m told I’m top priority, then another few weeks go by with nothing.

I sent my Mac Studio to Boss Macs which was collected from me on 20th July they received it on the 21st so with their terms of 10 d ays to pay should have been paid 4th August. Andy promised payment on a number of occasions but has not paid. Now does not answer emails so I am going to make a claim against him in court. Court papers being filed tomorrow let’s see how he likes the fees etc.

I would strongly advise against dealing with this company you might be offered slightly more but when or if you will be paid is anyone’s guess.

I bought an Apple computer and checked out as a guest using my card. The payment process was simple, and I received the order without any major issues. The warranty is a nice addition.

I had an old MacBook sitting around and decided to get a quote for it. The quote was FREE, and the shipping was already taken care of. Once they received the computer, the rest of the process was quite simple.

The computer works well for what I need it for. There were a few cosmetic marks that I hadn't noticed from the listing, but nothing that affects how it runs.

Sold my MacBook to Andy on 7 July, was advised that it was received on 14th of July via email and would need to under go testing, i’d had no updates, so chased via email, I was advised on the 24th july that the machine was still undergoing testing, and I would receive a further update once it was complete.

What I can see is my machine was sold on the Boss Macs eBay store on 13 July.

I have invoices showing AppleCare payments and original sales invoices that match the serial number of the unit sold based on the advert and the review left buy the buyer on ebay.

It’s currently 9 August, and I’m still awaiting payment. If theres no action with 7 days ill be taking this further and highlighting to the relevant channels.

I ordered an iMac and it arrived securely packed. Everything was in working order and setting it up was pretty straightforward. The 12-month warranty was also reassuring.

The free quote gave me a good idea of what my old MacBook was worth. Shipping was straightforward and I didn't have to pay for postage. The process was fairly simple overall.

Ordered a MacBook Air for my wife from Bossmacs on Ebay and had a great experience overall - very accurate description with many photos to show the item conditions. The Mac was practically new and was dispatched immediately (received it next day) perfectly packaged. Highly recommend the seller, who reached out after I received the item to check all was ok.

I bought a MacBook Air from Bossmacs on eBay, listed as being in excellent condition. When it arrived, I was genuinely impressed. The laptop was in pristine condition—I couldn’t find a single mark or anything that looked out of place.

The shipping was incredible too. It was delivered the very next morning, which made for a great start to the day. Overall, an excellent buying experience, and I wouldn’t hesitate to recommend this seller.

Having received my Macbook Pro over 3 months ago, Boss Macs have failed to make payment to me. I have chased this 6 times, some of my emails were ignored, and others were responded to with promises that my payment would be prioritised/dealt with as a matter of urgency etc.
Despite providing Boss Macs with a final deadline and informing them that the next step would be legal action, they have still failed to make payment to me. I have now filed a case with the small claims court.

Whilst I appreciate that the owner has had some personal difficulties, I fail to understand why some customers over the past 3 months seem to have been paid while others are ignored. Having been made redundant, I have been relying on payment being made to help during this period which has added additional stress to an already difficult time. I could not possibly recommend this company and would advise anyone selling to accept a slightly lower quote from another company for the peace of mind.

Bought a refurbed MacBook Air. Had slight dent underneath as advertised. Nothing serious purely cosmetic. Price was good. Arrived sooner than expected. Would recommend. Will use again.

Boss macs is very reliable local business always willing to help their clients

Bought a new Macbook Pro from Bossmacs via eBay, promptly delivered and everything as advertised.

Fast and efficient delivery. My macbook was advertised as excellent condition - When it arrived my expectations were exceeded, conditions it was as if the device was completely brand new .I am incredibly impressed this was a great buy..

Let this be a warning to all - he continues to argue with me on here now after I’ve asked him to leave me and has flagged it for defamatory content, despite him agreeing in an email it was accurate! Solicitors letter pending!!

Further update: 6 emails and a phone call all pressuring me to remove the review for some compensation. I stated he needed to stop pressuring me and he continued to pressure me. I’ve gone from sympathetic to genuinely feeling this can’t be a genuine businessman behaving like this.

Update; having written this last night I have woken up this morning to the best news - payment received in full, for the original quote. He’s taken the hit for the damage in transit he reported to me as he didn’t claim from dpd. I am still unsure of whether the issues were genuine - my heart says yes but my natural instinct is to trust and I tend to need others to tell me when someone is being dishonest, as happened this time. All I can say for sure is the money has been received in full, so I wanted to update to reflect that.

Like others on here I’ve had a terrible experience. I accepted a quote for 1200 and sent in my MacBook. On arrival he said it was damaged yet has so far failed to claim from the courier for the damage in transit. I’ve been more than patient with reason after reason given for none payment, but I finally reached my limit last week and issued a 7 day warning letter, something I’ve never even considered doing before with any company, big or small. That deadline passes tomorrow morning and still nothing so I have now had a letter before action drafted ready to send tomorrow. Then like others it will have to be county court route. I am disabled, and I needed this money for adaptations. I am also autistic and feel very sad that this trusting nature it brings has been taken advantage of so badly. I’m feeling incredibly distressed by it all.

Due to challenges, BossMacs made up for the delay, was really happy with the end result.

---- Update 12/07/2026
I'll be honest: my original review here was scathing. Boss Macs had my MacBook for around three months with no payment and very little communication, and I was convinced I'd been scammed. I'd started legal proceedings.

It turns out the owner had been dealing with some things, and the business had suffered as a result. That doesn't undo the months of silence — and I'd still say the lack of communication was the real failure here, not the delay itself.

But once I got hold of him, he dealt with it properly: the full payment came through promptly, along with £100 in goodwill for the inconvenience. No haggling, no excuses.

Four stars, because they did ultimately do the right thing. If you sell to them, be prepared to chase — but on my experience they will pay.

--- Original review

Sadly enough, a scam. The only way to get money seems to be to take them to court. Hopefully, we can get them off eBay, etc where I presume they sell the Macs from us silly people who trust them and send our Macs to them thinking they are legit. I WOULD LOVE to think that some of the other reviews are from people who actually got paid. They've had my mac for three months or so now, and their excuses are just getting weaker

AVOID AT ALL COSTS. No payment or response for 3 months.

This company is an absolute scam. I sent my Mac worth over £1000 for trade in 2 months ago and no payment received. No responses to any emails other than an initial response after 4 weeks delay. After my initial review i eventually received the payment promised. Keep well away. Better get a lower valuation from a reputable company who will actually make a payment in prompt manner and not need to be chased for 10 weeks to give you what was promised.