Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I emailed Bound Apparel around 10/11pm last night and I received an email back within the hour! I was so shocked. I was having difficulty with my tracking and Ruby so kindly helped me figure out w... Ver más

Valorada con 5 estrellas sobre 5

I had an issue with a product, when I emailed the Bound Apparel team Rudy responded to me within a few short hours. She was so helpful & friendly, offering a solution to my problem immediately. This i... Ver más

Valorada con 5 estrellas sobre 5

I got a zippy from bound apparel & ordered the wrong size 🙈. There was no need to worry as I got on to customer service & dealt with the most pleasant girl called Ruby ,wow she could not h... Ver más

Valorada con 5 estrellas sobre 5

Had such a pleasant experience dealing with Ruby regarding a pair of leggings I recently purchased. From start to finish, her customer service was outstanding. She replied incredibly quickly — wh... Ver más

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

296 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Fabric Composition

Really nice design and comfortable to wear. I was just surprised to see the label lists 53% cotton / 47% polyester, as the website only mentions “luxurious, high-quality materials” and doesn’t list the fibre content. At this price point, I think including the exact materials would really help future buyers. (For reference I have the navy track pants and navy zip up and the label is the same).

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Experience

Clothes are just wonderful. They feel like wearing a duvet!! Also, received delivery very quickly which was wonderful as I had to send it away as a Christmas gift.

24 de noviembre de 2025
Valorada con 5 estrellas sobre 5

I absolutely love the flares I bought

I absolutely love the flares I bought — the quality is amazing, and they’re so comfortable and flattering! I also had a quick query about the leggings and spoke to Ruby over email — she was so helpful, and quick to respond. Fantastic customer service and gorgeous products — I’ll definitely be ordering again!

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had washed my tracksuit and these…

I had washed my tracksuit and these stains appeared and I was able to email Ruby, she was so kind, helpful and understanding and sent me out a new tracksuit once I sent my one back. 10/10 reccomend. The girls do such a brilliant company 🩷

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service

Always love my Bound goodies!!
Never doubt to get amazing quality products every time

Ruby is an absolute pleasure to deal with! The only place that you would get this kind of efficient and personal customer service, no matter the issue your order!

Will definitely be ordering from the girlies again, so happy to support such an amazing small Irish business xx

Keep up the brilliant work girls

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I had an issue with a tracksuit I ordered, and the customer service couldn’t have been better. Ruby responded to my emails quickly and resolved the problem without any hassle. It’s rare to come across such professional and friendly support.
Thank you for the positive experience.

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service.

I had the most fantastic customer service experience with Ruby over this past week . She stayed in touch constantly , was super friendly and resolved an issue for me as quickly as she could. Apaet from that the clothing quality is great and delivery is practically next day . Couldn't be happier.

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible quality products

Incredible quality products. The material of the lounge wear is amazing. So comfy. Like wearing a cloud. Sizes are very oversized. Ruby was incredibly helpful to me. Great company.

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Ruby was extremely helpful in my dealings with her. I was so happy to receive a formatted printable version of the gift cards I ordered. I can highly recommend Bound Apparel for their customer service. Thank you Ruby.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

100/10 customer service

I bought leggings awhile ago , I love them , they’re so buttery and flattering. However, the seam was starting to come loose.
I emailed the team and Ruby was so accommodating and pleasant to deal with! She made my expierence so easy as quick!
Thanks so much to Ruby and the bound apparel team!

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service!

I had a great experience with Bound Apparel’s customer service during the busy Black Friday sales. I accidentally made an error in my order, but Ruby replied within minutes and was incredibly friendly and happy to help. She handled the fix straight away, kept me updated throughout the process, and answered all my follow up queries without any delay.

2 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star

I had a small issue with part of my order, Ruby was so pleasant to deal with and replied so fast , nothing was difficult,
So efficient! Xx

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wrong size ordered

I had a problem with an order ,my own fault !!! I ordered the wrong size for my daughter .I email the company and Ruby replied and sorted everything out for me and was so helpful .Really good customer service

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service is 5 Star

The customer service is excellent, Ruby was brilliant and resolved my issue really fast and was very friendly. (Especially as the issue was technically my own fault!) The ordering process is seamless. Huge thanks to Ruby. This is the 2nd time I've ordered from Bound Apparel and I would recommend them without hesitation.

25 de noviembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más