Bourne Ear Care Opiniones 

88
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Kayla arrived on time and set up her equipment talking to me to get to know and relax me. She asked me questions about my health and about the problems I was having with my ears and explained the pro... Ver más

Valorada con 5 estrellas sobre 5

They are very efficient caring people great personality’s show you exactly where the problem is and the pictures after the treatment and they take time to explain everything Dale Webster

Valorada con 5 estrellas sobre 5

Kaylan Thanks again for your home visit and removing the wax build up so easily and efficiently I recommend very highly , if you thin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kayla, Julia's just-as-qualified-daughter came out to my 96 year old mum last week. She was kind and friendly, and also made sure mum could hear what she was saying. Mum was quite nervous about wh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultor de salud

Escrito por la empresa

Microsuction ear wax removal service using the Tympa System, carried out in the comfort of your own home.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(88)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

First Class Service

Kayla arrived on time and set up her equipment talking to me to get to know and relax me. She asked me questions about my health and about the problems I was having with my ears and explained the procedure fully and clearly. I was able to see the inner part of my ears and the blockage within which was removed very gently and efficiently. Kayla then talked to me about aftercare and left me with some leaflets to assist with that. At all times Kayla made sure I understood what she had told me and encouraged me to ask questions. I would have no hesitation in recommending Bourne Ear Care and Kayla to family, friends and acquaintances.

7 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient service in my own home

Very efficient service in my own home. I would certainly recommend the service to anyone as it was so quick and a painless way to have the excess wax removed and my hearing was improved immediately.

30 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Dear Janet and John
Thank you both for leaving a review for your treatment in your own home. We are so pleased that your hearing was improved immediately.

It is very important for us to receive feedback to ensure that we provide the very best service we can so thank you for taking the time to do so. We really appreciate it.

Kind regards Julia and Kayla
Bourne Ear Care

Valorada con 5 estrellas sobre 5

Easy to book an appointment.

Easy to book an appointment.
Julie explained the process and soon put me at my ease.
The treatment was successful.
I would certainly book her again.

20 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for leaving a review after your appointment today.
Your feedback is really important to us so we appreciate you taking the time to do this.
With kind regards Julia

Valorada con 5 estrellas sobre 5

Highly recommend. Thank you, Kayla!

Excellent service. I visited my GP last week and discovered I had a lot of hard, compacted wax in both ears. I was advised to use olive oil drops a few times a day for a couple of weeks. A week in, my ears had become completely blocked — the wax had softened but not yet worked its way out.

I reached out to Bourne Ear Care this morning and Kayla was able to fit me in just two hours later. Everything was explained in great detail, and she removed a surprising amount of wax from both ears. Seeing the before and after photos was fascinating!

Highly recommend. Thank you, Kayla!

9 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you, Callum, for taking the time to leave Kayla a glowing review.
We're very pleased that we were able to fit you in so quickly to give you some relief from your symptoms.
We are really grateful for all the feedback that we receive - this is the way that we can measure that we are at least meeting the expectations of our clients.
With kind regards Julia and Kayla

Valorada con 5 estrellas sobre 5

Kaylan at Bourne Ear Care

Kaylan
Thanks again for your home visit and removing the wax build up so easily and efficiently
I recommend very highly , if you think you need this service ring and get professional help
Kaylan will get you sorted

3 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for taking the time leave Kayla a review after your appointment with her.
We are extremely grateful for feedback as it allows us to ensure that we are able to continue to offer the best service for all of our clients.
Kind regards Julia & Kayla

Valorada con 5 estrellas sobre 5

A friendly and professional approach

A friendly and professional approach each time we visit - even though I had put the wrong date in my diary ! Kayla was most accommodating and was able to attend to our treatment whilst we were there.

2 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for your review, Catherine. We do try to accommodate where we can.
It’s very important for us to receive feedback to maintain our high standards, so thank you for taking the time to provide this for us. We really do appreciate.
Julia & Kayla

Valorada con 5 estrellas sobre 5

Kayla was lovely

Kayla was lovely, friendly, caring and professional on my first visit with her… thank you for a great first experience!

2 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you for taking the time to leave a review for Kayla, Leigh. It means such a lot to us and is important for us to ensure the continuity of care that we strive to give every time.
Julia & Kayla

Valorada con 5 estrellas sobre 5

Wax removal with excellent service

I saw Kayla today and she was so gentle removing wax from my right ear. I would definitely recommend Bourne Ear Care.

2 de julio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much Iris, for leaving this review for Kayla. It really does mean a lot to us and more importantly, is the best way for us to ensure we continue to provide the best care at every opportunity.
Thanks again
Julia & Kayla.

Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant service, would highly recommend. Great communication and pre visit advice. Sorted my problem and great advice going forward. Thanks 5 star service.

25 de junio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you, Martin, very much, for your kind words.
It was a pleasure to be able to help you.
We really appreciate you taking the time to leave us a review which is very important for us to continue providing the best service possible to all our clients.

Valorada con 5 estrellas sobre 5

I had to go to Bourne ear clinic this…

I had to go to Bourne ear clinic this afternoon What a lovely girl Kayla is She put me at my ease straight away with a smile and lovely friendly greeting the procedure was noisy but painless which she explained from the start Would throroughly recommend as I went in not hearing very well and came out with my hearing thankfully restored Many many thanks Pat

18 de junio de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for leaving such a lovely review for Kayla.
It is really important for us to receive feedback to ensure we continue to give the very best service that we strive for and this shows through your review.
Thanks again for taking the time to leave Kayla this feedback. ☺️

Valorada con 5 estrellas sobre 5

We visited Julia today at the Bourne…

We visited Julia today at the Bourne clinic to remove the earwax from my husband's ears, She is absolutely amazing very reassuring gentle and explains throughout your appointment what she will be doing and how the ear works and what problems can accure with other parts of the body due to blocked ears. Excellent service she is worth her weight in gold if I could I would rate her a lot higher than 5. Will definitely advise anyone to go to the clinic or give her a ring for a home visit. Thank you so much regards from The Stubbs family

28 de mayo de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for taking the time to leave a review. Your very kind words are much appreciated.
It is so important for us to receive feedback to ensure we continue to provide the best service possible. So thank you very much.
Kind regards Julia & Kayla

Valorada con 5 estrellas sobre 5

Beyond 5 stars

Beyond 5 stars.
I was in safe hands. Lovely family service. I’ve taken on board their advice and feeling so much better.
A huge well done ladies.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for taking the time to write us a review.
Feedback is extremely important to us so that we can ensure we are giving the very best service at all times.
I'm so pleased that the advice we offered is helping.

Valorada con 5 estrellas sobre 5

Kayla arrived extremely punctually

Kayla arrived extremely punctually, and performed wax removal on both my wife and myserlf. Very gentle experience, thoroughly recommend Kayla and Bourne Ear Care

24 de diciembre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you Mike, for leaving a review following Kayla’s visit to you.
We are very happy to hear that you would recommend us.
It is very important to receive feedback from our patients so that we can ensure we’re giving an exemplary service every time.

Valorada con 5 estrellas sobre 5

Review left by Dale

Review left by Dale

Kayla arrived promptly and fully prepared, everything was explained beforehand and any nerves quickly settled. I found kayla knowladgeable, informative and very professional. All after care was explained with all information in a easy to read format. Excellent service.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much Dale, for leaving a review on behalf on Vincenzo after Kayla’s visit to him.
It’s really important for us to receive feedback so that we can ensure with continue providing the best care that we can.

Valorada con 5 estrellas sobre 5

Very satisfied with Bourne Ear Care

Julia and Kayla Brown come fully equipped and are obviously experts who take pride in their ear care service and show concern for their clients. All actions they take are carefully explained.
I have had their service on two previous occasions and recommend them with confidence.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you, Robin, for leaving us a review after Kayla's visit to you this time.
We really appreciate you recommending us too, as I believe this is the best form of advertising. Receiving feedback enable us to continue giving the best possible service.

Valorada con 5 estrellas sobre 5

Microsuction

Excellent session at BEC. Julia was knowledgeable and explained all procedures.
Seeing inside the ear, with the device, helped me understand the ‘before’ and ‘after’ of the treatment.
Julia’s customer service is recommended.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for taking the time to leave us a review. It is very important for us to receive feedback on our service to ensure we continue to give the best experience possible.

Valorada con 5 estrellas sobre 5

Extremely professional and friendly…

Extremely professional and friendly service. This was the first time I had experienced ear war removal and Julia gave me a clear description of the process before she began. The micro-suction was completely painless and highly effective. What a pleasure to hear clearly again! I can highly recommend Bourne Ear Care based upon this treatment.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much, Rob, for taking the time to leave us a very positive review. It's so important for us to receive feedback to ensure we're giving the best customer experience that we can.
And I'm so pleased that you can hear clearly again.

Valorada con 5 estrellas sobre 5

Wax removal with care and consideration's

I have been using Bourne Ear Care for three visits to remove Wax from my ears, very happy with the care Julia takes to make sure I’m comfortable and very careful in answering all my questions, would recommend Bourne Ear Care to anyone that is considering wax removal

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you, Brian, for taking the time to leave us a review.
It’s very important for us to receive feedback to ensure we can continue to provide an exemplary service!

Valorada con 5 estrellas sobre 5

Second opinion needed

I visited Bourne Ear Care recently following treatment at another local facility. I received a thorough examination from Julia and comprehensive advice for ongoing care. Excellent service, reasonably priced. Just wish I'd found them sooner!

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Bourne Ear Care

Thank you so much for taking the time to leave us a review, Janie.
It was a pleasure to meet you and I hope the advice really helps!
As a small business it is so important for us to receive feedback to enable us to continue giving the best customer care as possible.

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