Bourne Estate Agents Opiniones 

Very professional approach throughout. Friendly, approachable staff with a good grasp of customer needs. Smart, articulate and efficient.

From the first call to them at the Woking office they were highly professional. They came out to the property and had clearly done their research! We asked 3 agents to value our property and Bourne were the only ones to come along with extensive, relevant market data, a well thought out marketing plan based on our actual situation and they suggested a sale price higher that the other agents (and they got what they said they would for us). All in all, an exceptional experience at the same charges as the other agents. Excellent communications at all levels and at all times, just a really really good experience - happy to recommend them to anyone!

Really helpful team straightforward communication I would highly recommend to anyone wanting to rent a property.

Bourne in Ash Vale facilitated the letting of my property. The entire process was seamless from start to finish. It was so efficient with me meeting the letting manager and a tenant moving in all within 3 weeks. The communication was clear, Kathryne was always so professional and always got back to me on the same day. All of the staff I’ve interacted with have been so friendly and helpful. I would highly recommend Bourne and always use them in the future.

Unfortunately, I rented a flat from Bourne and had to leave just 4 months after moving in as I discovered through my own investigating that there was multiple safety requirements not met. When I raised this with Bourne they showed no urgency, understanding or concern. Like the landlord, it's clear they have no idea of the regulations put in place to keep people safe. They allowed me to rent the flat knowing it wasn't properly registered as a residential property, which meant I had no bin collections and was unable to get wifi without paying business rates. The landlord let me surrender the tenancy, I'd assumed this was so the work that needed to be done would take place but presumably not as the flat was re-let just a couple of weeks later. Overall a very disappointing experience, other than Elarose who seemed to be the only one with real compassion and prompt email responses.

Edit: to clarify fire proof doors are not ‘recommendations’ in flats, they are in fact a legal requirement. Especially considering my flat was located above a commercial unit. Alongside frequent fire alarm tests, a safe fire exit route and many of the other things listed by Surrey Fire.

Your response shows exactly the attitude bourne estate agents take on fire safety in the property’s they manage.

Complicated process with added difficulties, but of all the people involved (vendors, solicitors, other agents, housing associations etc.) there were times that it seemed to us that Bourne were the only party that actually cared. Always chasing, always keeping us updated.

Special shout out to Shaun!

Friendly, thorough and fast. They answered all my questions and were an excellent intermediary between me and the sellers of the house I bought.

I think Bourne made selling our house an easy experience. We were given very valuable information at all of the right moments. Bourne were always very responsive when asked, and dealt with our problems efficiently, promptly and professionally. The protected us from ‘difficult’ buyers very smoothly!
I would strongly recommend Bourne.

Outstanding agents Bourne Lettings are managing our properties who are very professional and take any issues the tenants raised from them or me instantly.
Credit goes to Caitlin the Letting Manager and Georgie the Property Manager.

Annabelle Boyson from the Alton Office has been absolutely wonderful throughout the whole process. She has been warm, professional, patient and incredibly kind and has genuinely helped support me through what has been a very stressful time.

During the viewing she gave us plenty of time to look around the property at our own pace, never rushed us in any way, and made the whole experience feel relaxed and enjoyable. Nothing has ever felt too much trouble and her communication has always been thoughtful, reassuring and professional.

I am truly grateful for all her help and would highly recommend her to anyone looking for a genuinely caring and supportive estate agent.

So i called this agency like 5 times for 5 diferent properties, none of them were available but the ads says just added, so this is illegal and misleading which violates Trading Standards, its basically phishing with fake adds that are no loger available to get free marketing in a way, so i have submited 3 ads to Trading Standards ombudsman for these misleading posts, and already dicussed with legal advisor who can confirm its against the trading standards and illegal.

A very professional and competent service. Gemma's promise to sell my property was kept.

The extended team over the Petersfield and Alton offices have been consistent and provided an outstanding service when needed. Alice, Josh, Chris, Caitlin, Alex and Rob have all been professional and responsive when it has mattered most, despite any challenges & frustrations. I recommend Bourne as a trusted and respected Estate agent for the Petersfield and surrounding area.

Really great professionals. Helped a lot. Supported with full prosses and helped with very unusual and difficult case. Very easy to communicate.

Excellent and professional dealings with promt service, a pleasure to deal with.
Would and will be recommending.

Charlotte was amazing at finding us a short term let in a matter of days! She went above and beyond to get us in on time.

Bourne Estate Agents and Charlotte Foley were a pleasure to work with. They were very responsive and detailed on every matter.

Bourne Estate Agents and Alice Butler especially made a stressful experience of moving much calmer and relaxed.
Alice’s communication was brilliant and the Goodlord portal was a game changer to keep on top of everything. I would wholeheartedly recommend this estate agency.

Charlotte was the best estate agent I’ve ever dealt with, smooth move in, constant updates, and the feeling of if anything is wrong I just need to call.
Thank you

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems.
Was not very good before she took over.
To many different people dealing with things and not communicating with each other about my problems.
Thanks Sarah