Boutique 1 Opiniones 

188
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely terrible scam they send you inferior products and then tell you to send back for a refund to China although they call themselves Manchester boutique and product is sent from London by 28 h... Ver más

Valorada con 2 estrellas sobre 5

Top Lage!!! Das Hotel liegt im Zentrum der Stadt. So dass zu Fuss alles gut erreichbar ist. Das Hotel Personal war sehr freundlich. Leider war im Zimmer die Dusche nicht vollumfänglich funktionstüchti... Ver más

Valorada con 1 estrellas sobre 5

Purchased item from Boutique1 in July. Boutique1 advertise on their site that import duties are included in the final sale. DHL however demanded that I pay £63 import duties before they could deli... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Awful experience. Used/damaged goods sent out and trapped into keeping them due to customs charges on returns. A measly 15% discount offered and very slow ‘customer service’. I was told my order was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa
  2. también en la categoría
  3. Tienda de ropa para hombres
  4. Tienda de vestidos

Información proporcionada por diversas fuentes externas

Boutique 1 offers a curated selection of luxury fashion from the world's most renowned designers including Isabel Marant, Missoni, The Row, Victoria Beckham, Oscar de la Renta, and many more. Shop designer clothing, bags, shoes and accessories online at Boutique1.com


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(188)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely terrible scam they send you…

Absolutely terrible scam they send you inferior products and then tell you to send back for a refund to China although they call themselves Manchester boutique and product is sent from London by 28 hour Royal Mail. A complete scam the actual refund costs more to send back recorded delivery to China with all the taxes paid than the actual value of the item. Complete fraud please don’t buy and lose your money as I did

16 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful. Still not received my goods and they go not reply to any emails. Obviously a s sm company

18 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Top Lage!!

Top Lage!!! Das Hotel liegt im Zentrum der Stadt. So dass zu Fuss alles gut erreichbar ist. Das Hotel Personal war sehr freundlich. Leider war im Zimmer die Dusche nicht vollumfänglich funktionstüchtig. Auch am Waschbecken bei vollem Aufdrehen des Wasserhahns ist das Wasser nur sehr gering geflossen. Ausserdem ist im Eingangsbereich der Liegenschaft nicht ersichtlich auf welcher Etage sich die Rezeption des Hotels befindet. Da sich in der Liegenschaft zwei Hotel Unternehmungen befinden, wäre eine entsprechende Beschilderung wünschenswert.

16 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use EVER!!!!

Do not use, ordered Charlotte Tilsbury. Never received, they did reply to my email saying it’s on the way but didn’t arrive in time for Christmas despite ordering weeks before. I’ve asked for a refund but will probably never get that either, total scam.

23 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Benzi’s Boutique Slippers

Benzi’s Boutique
Ordered a pair of slippers on 21 March and have never received them!
Emailed them several times no replies!
Don’t use them!

21 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shockingly bad

Really bad! Received an empty envelope not the slippers I ordered, they will not respond to emails. They’ve had my pants down for sure, just glad it wasn’t a lot of money but still infuriating. 🤬

14 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Slippers not arrived SCAM

Slippers not arrived SCAM
Like other people on here, I purchased a pair of slippers, just to receive an empty envelope. Contacted my bank who are investigating but this company BENZI BOUTIQUE needs to be shut down

27 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

UGG Slippers NotReceived!

Ordered a pair of Ugg slippers on 15th March and like others I received an empty envelope nearly two weeks later! I have emailed every day and had no response for a refund which I don’t think I’ll get. Laughable when they say their customer service is available Monday to Friday 9-5 as I’ve heard nothing from them. Avoid this site!

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Benzis’s Boutique is a Scam

Orders 2 pair slippers ( Ugg) from Benzi’s Boutique and today I have received a small empty envelope from Evri. At this point I’m thinking this is a SCAM off to email bank for refund!
Do not use this company!!!
Instagram TAKE DOWN THIS SCAM STORE!!

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered Ugg slippers and received an…

Ordered Ugg slippers from BENZI BOUTIQUE and received an empty envelope!!! Hoping this is a genuine site and error on their behalf. I have emailed and hope that if I receive what I have purchased, then I’ll be more than happy to remove this review. Until then, BUYERS BEWARE!

26 de marzo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

All fine until you want to return

All fine until you want to return an item - received c 65% of the original order price back as they don’t refund shipping (fair enough) or taxes (not fair enough as they can get a rebate through customs). Lesson learnt but an expensive mistake!

19 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Aje mimosa dress - poor service

I received my item , which was over £600 and wasn’t even steamed when I unpacked it! They could have packaged the item up in a suit carrier as opposed to stuff it into a small box- as it was a long dress .I returned the item after emailing them a few times as the online return they advise wasn’t available, once they got the item back they advised me that I would be subject to paying the taxes and duties incurred on my return which amounted to £62 plus £4 measly pound for the actual return, which I found odd as they have a DHL account a week after my item was received I am still waiting for the “finance department “ to process my refund! Why does it take so long. Overall I wouldn’t not use this service again,I would not recommended it - if you can find the item locally then I would do that to avoid charges and being over charged . Beware

3 de abril de 2021
Valorada con 1 estrellas sobre 5

Service is very bad and internal…

Service is very bad from the day I placed the order, they fail to deliver the item on time, customer car and internal communication seems bad too, I’ve returned the item since March 2 and haven’t received my refund yet, in addition to that I’ve got second installment deducted from my account and I can’t communicate with anybody in charge , that’s very unprofessional and frustrating

24 de marzo de 2021
Logotipo de Boutique 1

Respuesta de Boutique 1

Dear Hessa,

Thank you for your feedback.

We sincerely apologise if your refund took longer than anticipated. Due to the high volume of sales and returns during the promotion period, we have experienced delays in processing refunds.

We confirm that we have authorized a full refund to your PostPay payment which will be credited back to you shortly within the day. We would also like to apologise if you’ve had difficulties reaching us due to a technical issue our phone lines have experienced. You may now easily reach us at 04 332 6699, Sunday to Thursday between 9 am and 6 pm.

Once again, we sincerely apologise for the inconvenience caused. Please do let us know if there is any way we can turn your review from a 1-star to a 5-star rating.

Kind regards,
Customer Care Team

Valorada con 3 estrellas sobre 5

Bad website but great delivery.

The Boutique 1 website is terrible, it is so difficult to navigate. My friend told me the necklace that she wanted me to buy for her, but I couldn’t find it on your website, I searched forever. Eventually I gave up and just googled it and then finally it appeared on your website.

However, once I had finally placed my order, the delivery service was excellent.

19 de marzo de 2021
Logotipo de Boutique 1

Respuesta de Boutique 1

Dear Sue,

Thank you for your feedback, and we are sorry to hear about your browsing experience.

Your feedback is important to us. We are continuously working on providing our customers with the best possible service, and we do hope you will shop with us again.

If there is anything else we can help you with, please do not hesitate to reach us at 00971 4 332 6699 or email us at customercare@boutique1.com.

Kind regards,
Boutique1 Customer Care

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, fast shipping and great prices.

18 de marzo de 2021
Logotipo de Boutique 1

Respuesta de Boutique 1

Dear Samantha,

Thank you for your 5-star review! We are grateful that you took the time out to share your shopping experience. We look forward to your next order with us. Stay safe and well!

Kind regards,
Boutique1 Customer Care

Valorada con 5 estrellas sobre 5

Fast delivery

Great products delivery the next day!

17 de marzo de 2021
Logotipo de Boutique 1

Respuesta de Boutique 1

Dear Ginan,

We are incredibly grateful that you took the time out to share your shopping experience. We look forward to your next order with us. Stay safe and well!

Kind regards,
Boutique1 Customer Care

Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service , beautiful packaging A* seller ..

16 de marzo de 2021
Logotipo de Boutique 1

Respuesta de Boutique 1

Dear Amanda,

Thank you for your 5-star rating! We work hard to meet expectations like yours, and we’re happy to hear that we hit the mark for you. We look forward to your next order with us. Stay safe and well!

Kind regards,
Boutique1 Customer Care

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