Ease of access to the storage unit, a full detailed email on the first day including an access code and YouTube videos to watch to answer any questions and trolleys to help with unloading your car o... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ease of access to the storage unit, a full detailed email on the first day including an access code and YouTube videos to watch to answer any questions and trolleys to help with unloading your car o... Ver más
La empresa ha respondido
We have hired a storage unit for our furniture during a house move and refurb project. We found the whole operation easy from initial enquiry to hiring a Luton van for removals. Staff were always poli... Ver más
La empresa ha respondido
Tom helped brilliantly with all my queries. Excellent PR and communication. Decided to rent a long thin storage container in Farnham rather than Alton and Tom had it cleaned and ready for me today for... Ver más
La empresa ha respondido
I recently used Brant Self Storage and had an excellent experience from start to finish. Tom, who assisted me, was outstanding. He took the time to show me around the site, explained everything cle... Ver más
La empresa ha respondido
Brant Group Self Storage has grown from strength to strength since the company was started in 2007. The company was started when a gap in the market was seen and as there were very few self storage providers in the surrounding areas of Hampshire. Since then the company has grown and added more locations, as well as constantly making improvements to our current sites. With a wealth of experience in the storage industry, you can be assured of a committed team with expert knowledge to help you choose the right storage unit in a convenient area that suits you. All of our sites are secure with CCTV, which is monitored 24/7 by our own private security.
Basingstoke Road, Alton, GU34 4BH, Hampshire, Reino Unido
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great storage unit and very simple to set up. Would happily use them again.

Respuesta de Brant Self Storage
Great company very quick off the mark and professional to deal with. great communication and very competitive rates. Will definitely use again.

Respuesta de Brant Self Storage
Clean, tidy and secure premises. Easy 24 hour access to belongings. Customer service staff are very helpful for any issues that arise.

Respuesta de Brant Self Storage
Superb storage facility where I kept my classic A/C Cobra car for the past 4 years. The storage units are of top quality, the compound is always clean and tidy whilst offering you true 24 hour access. Security at the site is of top quality giving clients total peace of mind at all times - my insurance company really appreciated this and applied additional discount due to this. Would recommend Brant to all those needing safe,secure storage.

Respuesta de Brant Self Storage

Respuesta de Brant Self Storage
I started renting a storage unit with Brant on 30 September 2022. The whole process of booking a unit, adjusting the start date and then moving ‘half a house’ into storage was made as easy as possible by the friendly and flexible staff at the Alton branch. I am still renting the unit and on the several occasions I’ve needed to contact Brant the staff have continued to be friendly, helpful and efficient. Thank you.

Respuesta de Brant Self Storage
The office has been very efficient in getting me signed up in under 24hrs.
Curtious and helpful
Very tidy, clean, secure and accessible storage facility. Easy to park and unload. what more can you ask for. A lot better than my previous storage facility at safestore.

Respuesta de Brant Self Storage
I really needed to store stuff urgently, the storage container and site were easy to use and the staff very helpful and nice to deal with.

Respuesta de Brant Self Storage
24/7 Access
We used Bordon and were able to access our container whenever we wished.
They are very expensive for a flexi contract, so be sure that you know exactly how long you will be needing to store for.

Respuesta de Brant Self Storage
Excellent company to deal with would thoroughly recommend them. Not the cheapest but quality modern container storage. 100% will use them again.

Respuesta de Brant Self Storage
From start to finish my experience was A*. Jenna in the office was amazing answering all of my questions regarding storage and removal services. I used Brant fror a 2 part move and storage in between. The guys used for the removal were professional, friendly and extremely cautious- I knew my goods were in safe hands. The storage unit was perfect for my requirements with 24/7 access. Move day was the same again- a job done perfectly.

Respuesta de Brant Self Storage
From start to finish. Our experience with Brant self storage has been exemplary. Every member of staff that we had contact with, treated us with the upmost courtesy and professionalism. Any queries we had were treated promptly and satisfactorily. I highly recommend Brant Self Storage to anyone who is seeking to store anything
Ian Haffenden.

Respuesta de Brant Self Storage
The team at Brant storage in Alton were brilliant. Jenna was happy to advise us on which type of storage solution was needed, and it was all very easy to set up. Many thanks.

Respuesta de Brant Self Storage
Jenna was incredibly helpful, advising us on the best unit for our needs. The ideal solution for storing some items during a house move.

Respuesta de Brant Self Storage
I have been storing some household items here and I have been very happy with the service received. Nice dry, clean storage units and the 24/7 access is helpful

Respuesta de Brant Self Storage
Nice clean units, good location with easy access

Respuesta de Brant Self Storage
This was the first time that I needed to find storage and I found Brant Self Storage incredibly helpful from my initial enquiry when I didn't know how much space I would need to my final invoice and clearing out the container. Their prompt and efficient responses and assistance were much appreciated

Respuesta de Brant Self Storage
They trick you into a contract that you believe is fair, then all of a sudden they hike the prices up. At first the deal was £180 every 4 weeks and within 12 months they had made multiple increases that brought the 4weekly bil upto £350. No correct prior notification just an email with offers for referring a friend jam packed with all their services and then in small writing at the bottom "there will be a small increase on your next bill" no indication of how much it will be. the notice never comes with enough time for you to close the agreement without having to make an increased payment. There was no consistency on when the increases would happen or the amount. One point the increased it by £60 every 4 weeks then a couple months later £9.50 then a couple months later £25 and then another £60 a few months after that. I was homeless and nowhere to put my stuff on universal credit, they didn't care on the final increase I rejected it and emptied the container had to sacrifice my deposit and pay someone to hire and drive a van in order to close this contract.

Respuesta de Brant Self Storage
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.