Braun-Clocks - UK Opiniones 694

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

In December 2024, I bought a watch (BN0278 Braun men’s automatic watch – black dial and black rubber strap). It has never worked properly, and I am now having to send it back for a further service (... Ver más

Valorada con 5 estrellas sobre 5

I reached out to customer support on the Braun website regarding a clock I ordered from Amazon that stopped working correctly. After a few friendly and hassle-free email exchanges with Bhavin I recei... Ver más

Valorada con 5 estrellas sobre 5

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... Ver más

Valorada con 5 estrellas sobre 5

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... Ver más

Información sobre la empresa

  1. Relojero
  2. Fabricante de relojes
  3. Relojería

Sobre Braun-Clocks - UK

Escrito por la empresa

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

694 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 2 estrellas sobre 5

Order clocks on 18 November 2025

Order clocks on 18 November 2025, dispatched 3 December 2025, as previously advised. Unfortunately Braun Clocks use Royal Mail 48 tracked. Toaday is 10 December 2025 order has not been received, Royal Mail tracking cannot indicate when parcel will be delivered. Would suggest Braun uses a more reliable courier service.

3 de diciembre de 2025
Logotipo de Braun-Clocks - UK

Respuesta de Braun-Clocks - UK

Many thanks for your feedback, and please accept our apologies for any inconvenience caused by the delivery delay with Royal Mail.

Upon reviewing your order, we can confirm that one of the models was on pre-order. Although the order was placed on 18 November, it was dispatched on 03 December, as stated on our website at the time of purchase.

The tracking information now confirms that Royal Mail has successfully delivered the order. The order was dispatched on the date we promised; however, during busy periods, delays can occasionally occur. For this reason, we note on our website that delivery times are estimates only.

Once again, our sincere apologies for any inconvenience caused.

Valorada con 2 estrellas sobre 5

Attractive Clock but Flawed

Upon unboxing the clock had several very obvious cracks in the LCD… which Braun claimed were normal and would ‘settle’… but I wasn’t pleased after paying £40 (offer price).
Also the colon separator between the digits blinks each second, like many people I don’t really like this beside my bed, so not sure why they designed it this way.
Main issue was the wireless charger cutting in and out repeatedly during the night - and my phone pinging each time - I couldn’t put up with that I’m afraid.

31 de octubre de 2025
Logotipo de Braun-Clocks - UK

Respuesta de Braun-Clocks - UK

Many thanks for your feedback and apologies for the inconvenience. As per our communication the display issue is likely related to the pressure on the casing pressing against the screen. This is normal for LED displays, as the liquid inside the screen can momentarily shift, causing a temporary line or distortion, which usually settles within a few seconds.
With regards to the charging issue you reported our engineers found no issue with charging, the clock was checked with different devices, both Android & iPhone. Anyway as requested a full refund have been issued accordingly.
Should you require any further assistance please feel free to email on technical@braun-clocks.com

Kind Regards

Valorada con 3 estrellas sobre 5

Very difficult to see display if not in direct light

I love the design of this clock, and the sale price was brilliant. The 'white' LCD display however is next to useless unless it is directly facing a window or a light. The black background casts dark shadows and the green LCD characters are invisible most of the time. It's great when backlit and its a shame there isn't an option to have the backlight on all the time. So as a bedside alarm clock facing the window it works; as a small clock in the bathroom for example it doesn't.

17 de noviembre de 2025
Valorada con 4 estrellas sobre 5

In terms of speed of delivery this was excellant

In terms of speed of delivery this was first class. Whether the clock turns out to be first class only time will tell. So far it does what a bedside clock should do. BUT, why do I have to sign in in order to see the instructions? I don’t want to receive endless emails from you so I shall have to unsubscribe. Who is serving whom here?

6 de noviembre de 2025
Valorada con 5 estrellas sobre 5

New alarm ⏰️ with loadsa charm!

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too.
So tempting I had to get one as my old digital clock was definitely looking a tad dated against this gem.
It was well worth the money, the quality just oozes from it and having different light outputs on both the display and lighting top off the wish list.
Thank you Braun for bringing this "Timeless" Classic to the (bedside) table.

28 de octubre de 2025
Valorada con 2 estrellas sobre 5

BC27B alarm clock

I received the BC27B alarm clock on time. However, I have not been able to operate it. There were no instructions in the package and I have not been able to access a copy on line. I bought a copy through an online provider of manuals for clocks but they said Braun had not published one for the BC27B clock. They sent me one for a BC22 which is of no use have been unable to operate the clock.

10 de octubre de 2025
Logotipo de Braun-Clocks - UK

Respuesta de Braun-Clocks - UK

Many thanks for your feedback, and our sincere apologies for the inconvenience.
The manual for the BC27B model clock is available to download from our website. Please find the direct link below for your convenience.

https://cdn.shopify.com/s/files/1/0265/4388/2263/files/BC27_IM_EnDeFrItNlDaEsZhJa.pdf?v=1760108603

We have also sent a copy to you by email.

Should you require any further support, please feel free to contact our technical support team at technical@braun-clocks.com.

Kind Regards

Valorada con 5 estrellas sobre 5

Love the clock

Love the clock , replaced similar one after many years, kept going even after it was accidentally smashed.

6 de octubre de 2025
Valorada con 1 estrellas sobre 5

Unseriös

Unseriös: Man kann beim Bestellprozess nicht erkennen, dass die Waren aus dem UK kommen, d.h. Zollgebühren anfallen. Bei unserem Einkauf von 175 € immer über 50 € dazu. Das Zollgebühren anfallen, steht zwar in den AGBs, wenn ich aber davon ausgehe, dass ich auf einer deutschen Seite gelandet bin, prüft man das nicht. Es ist alles rechtens, aber wenn man so seine Kunden im Unklaren lässt, spricht das nicht für eine seriöse Geschäftsabwicklung. Nie wieder!

28 de octubre de 2025
Opinión espontánea
Logotipo de Braun-Clocks - UK

Respuesta de Braun-Clocks - UK

Many thanks for your feedback, and please accept our apologies for the inconvenience.

All our orders to the EU are dispatched with customs duties pre-paid, so it appears there may have been an error on the customs side.
Please email our service team at service@braun-clocks.com, and we will investigate this and arrange a reimbursement accordingly.

Once again, our sincere apologies for the inconvenience caused.

Kind regards,

Valorada con 5 estrellas sobre 5

Too dim

Good quality clock. When it gets dark the clock dims which is a good feature for during the night. However when it’s getting lighter it is hard to read and doesn’t come bright again until there is a lot of light in the room.

Thanks for the reply.
Let this be a lesson we should all read the guides

2 de octubre de 2025
Logotipo de Braun-Clocks - UK

Respuesta de Braun-Clocks - UK

Many thanks for your feedback.

The auto-brightness feature can be manually adjusted to suit different ambient lighting conditions. Please refer to the user manual, available at the link below, or contact our technical support team at technical@braun-clocks.com for further assistance.

Instruction Manual Link
https://cdn.shopify.com/s/files/1/0265/4388/2263/files/BC27_IM_EnDeFrItNlDaEsZhJa.pdf?v=1760108603

Valorada con 5 estrellas sobre 5

lovely but so noisey- but fixed!

the clock arrived and looked lovely.
HOWEVER for a company as esteemed as BRAUN the material felt is cheep and the clock was noisey it’s the loudest clock I’d ever heard.

Braun contacted me almost immediately after my bad review. They had the clock returned to them free of chart and sent me a new clock (a quiet one), back almost immediately.
excellent customer service (and attention to faults)…

10 de octubre de 2025
Logotipo de Braun-Clocks - UK

Respuesta de Braun-Clocks - UK

Many thanks for your feedback, and we’re sorry to hear that the quality of the clock did not meet your expectations.

Please contact our Customer Service Team at service@braun-clocks.com, who will be happy to assist you in organising an exchange or replacement.

Kind Regards

Valorada con 5 estrellas sobre 5

Very quick help from the Braun Technical Team

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under ten hours I had a reply with a link to instructions and assurance the main website would be updated. Quick precise and did what I asked. The clock is fantastic design and the usual high quality.

12 de octubre de 2025
Opinión espontánea

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