bravoauto Opiniones 480

I’ve sold a few cars direct to the trade and Inchcape was my first time using them so was unsure but no need to worry, it’s up there with the best and offered more than everyone else, easy process of advertising my car as long as your honest with any damage you’ll have no problems in getting your money in actual fact mine went up in value. Sobia who was dealing with my sale was 1st class and was even there out of hours to answer a question I had. Car appraisal was done in minutes and on the collection day which I was kept fully informed and once that was done the money was transferred in 20 minutes so very happy and will definitely use again.

Bravo auto Crewe were great. Was able to organise a test drive very quickly and then the whole process of buying and part ex was very easy. Liam was really helpful and took the stress out of buying a new car. Fair price for our part ex too.

I would like to recommend Bravoauto Liverpool following a recent purchase of a vehicle. We dealt with both Matt and David and they could honestly not of done enough to ensure the whole process went smoothly. I would definitely return back to Bravoauto for any future purchase, thanks so much Matt and David

I wanted to take a moment to express my sincere appreciation and admiration for the exceptional customer service I received from one of your team members, Michael Legister, during my recent car purchase at Bravoauto Halesowen - B63 3NJ.

Throughout the entire process, Michael went above and beyond to ensure that I had a remarkable car-buying experience. His commitment to answering all of my questions, no matter how numerous or detailed they were, truly set a new standard for customer service. He took the time to explain every aspect of the car, its features, and the entire purchasing process, step by step. His patience and willingness to listen to my concerns and preferences were invaluable in making the right choice.

What stood out the most was Michael's ability to provide professional advice and share his extensive experience in the automotive industry. He guided me through the selection process, offering insights that only someone with his level of expertise could provide. His candid and honest approach instilled trust and confidence in my decision-making.

In today's fast-paced world, finding a sales professional who genuinely cares about the customer's needs and offers such a high level of personalized service is truly remarkable. Michael's dedication to his role and commitment to ensuring my complete satisfaction is a testament to the outstanding customer service culture at Bravoauto.

I believe that recognition for exceptional service is important, and I wanted to make sure that Michael's dedication does not go unnoticed. He is a true asset to your team as well as his superior, and my experience at Bravoauto was made unforgettable thanks to his and his team efforts.
Dr. Lowe

Dave and the team were fantastic and made sure I was offered everything I needed. Zero pressure and all my own decision to make. Every contact made, every phone call was professional. Very happy with bravoauto Cannock and would highly recommend.

Fantastic experience, smooth from the very start. Garry was brilliant, genuine and down to earth approach but still kept professional, he wasn’t pushy at all and understood what I wanted, cannot fault him or the service he provided at all, 10/10 true credit to the company

Stay away from the Crewe branch

Aftercare was absolutely s**t

Sold me a car with so many issues then stopped answering my calls

Stay away

Absolutely excellent customer service by Betsy and the team in Cheltenham. We were the last sale before the branch closed today, and they made us feel great!
They were very helpful and professional helping us when we went to look initially and through the whole process of reserving and collecting!
Thank you so much!

Sobia was really helpful helpful to me with the selling of my car to Bravoauto. Communication was great and payment prompt. Thank you.

Highly recommend going to bravoauto Norwich. I visited recently and I was met with very welcoming staff. Even offered hot and cold drinks. Great experience all round

“Sobia was great, she was very professional and new what she was talking about. She kept me informed throughout the process and got me a really good price for my car!! I have already recommended someone else to book a valuation with her and will continue to do so. Brilliant service 5 star!”

Great dealership. Not the normal pushy sales team. From start to finish they were professional informative and presented the car in the time frame that we agreed on and above all the car was presented interior immaculate and bodywork polished to a high standard and a 12 month warranty for piece of mind. Definitely use them when it comes to part exchange in the future

Great service from James he was very helpful and patient. Nothing was too much trouble and he never tried to push me to buy the car. He even fixed my phone. When I noticed a fault with a proof blindhe immediately ordered a replacement and assured me that it would be fitted by Bravoauto as soon as it arrived.

Visited on a very busy Saturday in Halifax but still well looked after on our visit. Great choice of cars but not one for us this time - we will return to buy purely based on great staff experience - thanks mark, Marc and Kate for being so fantastic

I’ve just part exchanged my Honda Jazz for a newer version at Bravoauto Crewe. The whole experience was excellent from start to finish. Particular thanks to Alex who dealt with the transaction and who was extremely, pleasant, helpful and patient throughout. I would definitely recommend this garage to do business with.

Andrew made our experience brilliant! We were welcomed and listened to and he allowed us to explore the vehicle without pressure. The showroom is clean, tidy and open and we felt very comfortable making our purchase here.

David was very helpful thank you very much

I did think that buying a car from a company part of the Inchcape group would be the right thing to do, HOW WRONG WAS I , the only nice thing was the warm welcome and cup of tea,

The problems started at the hand over when questioned about the missing standard floor mats, only to be informed they are removed and disposed of why?, they should be left in the car and the new owner should have the choice to keep or dispose, (maybe they are cleaning them and selling them on EBAY as Mercedes AMG floor mats are over £400 new) after leaving the dealership, the tyre pressure monitor flashed up with all four tyres set at different pressures, a little worrying as it was supposed to have had a service,
so a stop at a filling station to reset all the tyre pressures, once on the motorway the car developed a very bad vibration between 60mph and 70 mph as my journey was over 100 miles the drive back was not very enjoyable, the car was taken to a tyre specialist to have them balanced only to be informed the drivers side front tyre was badly worn unevenly on the inner edge and out of shape together with the wheel which has a buckle in it, the passenger front wheel also having a buckle and a worn tyre on inner edge , two new front tyres and wheel straightening had to be done, having had a MOT on the 5th of October with no advisories recorded, I have to ask what was checked?

I decided to give my shiny new car a wash as the drive back got the car a little dirty, only to find the rear bumper on the passenger side was missing all the retaining clips which was allowing the bumper to flex in and out, also one of the rear parking sensors was pushed into the bumper,

the car has had some paintwork on the rear passenger side this is not a problem in it's self, however when they leave over spray on the passenger rear window and all over the B pillars this is not acceptable, so what was actually checked on this car?

I have had to spend a considerable amount of extra money to bring this car up to the standard it should have been presented to me in. had I wanted to refurbish a car myself I would have gone down the private purchase road,

Not happy.

Great Service from start to finish, Fergus was immaculate and informative all the way through the process.

Everything carried out via email and phone call. Dave was very good, video of the car was sent and he was very honest and pointed out the couple of issues around the bodywork of the car. He also sorted out those issues with bodywork. He kept in touch regularly and arranged delivery of the car and collection of the old one. Also was very swift with refunds. The best experience we have had when purchasing a car by far! Would definitely use again and would recommend.