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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

A big thank you to the bridges team in handling the sale and purchase of our new home. We would especially like to thank Dillan as the client manager for our sale. He was brilliant, he managed... Ver más

Valorada con 1 estrellas sobre 5

I was in the process of arranging some viewings with Ben at the Ash Vale branch. My London property is going on the market within the next 4 weeks and I've been told should sell quite quickly !! Ben c... Ver más

Valorada con 5 estrellas sobre 5

My experience with Bridges has been brilliant, and Simon Kerry especially. I have moved several times and my experience with estate agents has not been great, but Simon has restored my faith. He could... Ver más

Valorada con 4 estrellas sobre 5

We changed to Bridges Ash Vale after a poor experience. Dan, Ben and their team worked tirelessly sending viewers to the property just as the market went downhill which made their job a lot harder. Ev... Ver más

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

Bridges: Independent Local Letting & Estate Agents: Successfully selling, renting & valuing properties since 1991: Aldershot, Ash Vale, Farnborough, Farnham, Frimley, Fleet, Camberley, Hook and Basingstoke.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 14% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Abusive rental experience, no support from Bridges

Any company that continues to do business with abusive landlords is a red flag. We were harassed and bullied, and Bridges did nothing to assist as the middle man. The fact they still do business with this particular landlord is disappointing, and we worry for the new tenants in the house that may experience the same horrible treatment. I hope in future Bridges reconsider who they partner with and how this can impact their reputation.

2 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I decided that Aldershot could be…

I decided that Aldershot could be somewhere to relocate my family to, so I called Bridges and to my delight spoke to Miss Reece Khutan, who after a ten minute conversation completely understood all my needs. She had excellent local knowledge, a professional approach & very accommodating. Looking forward to working with her in the foreseeable future. Reece is definitely a credit to Bridges!
Marjorie Watts

4 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Poor All Round

Very poor service,

Practically wanted a mortgage in place before even a viewing. Or of course you could talk to their financial advisor LOL!!

Scam Company!

9 de septiembre de 2022
Opinión espontánea
Logotipo de Bridges Estate Agent

Respuesta de Bridges Estate Agent

Dear Mr Buyer,
Thank you for taking the time to leave your thoughts on your experience with the Bridges team, however we are disappointed to read that you were unhappy with the service you received.
We do indeed ask all buyers to be in a position to buy a property before taking a look inside our vendors homes. Which is why we would also offer for you to speak to our recommended financial adviser if you do not have a mortgage in place or have taken the first steps to be in the position to buy. As you can imagine our vendors are keen to only have buyers view their home if that are able to proceed, if this is not the case we would always recommend a virtual viewing until your circumstances are understood by our team – this is a practice most agents have adapted to since the pandemic and with such a buoyant market it is a practice that works for our vendors aswell.
Many thanks for your understanding,
Team Bridges

Valorada con 1 estrellas sobre 5

After having inspected a property for…

After having inspected a property for one of their purchasers I advised the client to revise their offer in light of the surveyors report and my own observations. The agent was insistent that the purchaser was unable to withdraw from the sale at such a late stage. despite not having exchanged contracts. This advice was obviously not correct as I explained to my clients. Honesty in any business is paramount and
I Nothing more than a jumped up car sales man.

30 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

I highly recommend this team.

The sales team at Bridges in Aldershot are excellent.
I've both purchased and sold my house with them and both experiences were spot on.

Most recently on my sale, they were extremely professional from the beginning right through the end of the process.
They are genuinely helpful and communication with them was great.
I will 100% use them again in future

17 de agosto de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

From my initial intro with Laura…

From my initial intro with Laura through to Mario, my experience of Bridges Estate Agents, Aldershot has been a good one.
Mario worked exceptionally hard and maintained a patient and professional manner throughout the entire, rather complicated transaction.
Thank you for going the extra mile.

9 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. This company is so inflated and consumed by its wide reach in Hampshire it has no care for its customer base. It can't even keep across it. No Call backs or confirmation emails sent for viewings. Nothing in my junk folder so emails clearly aren't being sent! Several times I arranged viewings on properties to be confirmed by email and then you hear nothing... Call up asking about my booking, no record at all of my interest in said property?!!
On the off chance you actually do get confirmation to see a property, that's never really confirmation. 3 times I have been stood up going to the property at the arranged time and no agent turns up... ??? Call the office: - 'oh I'm sorry sir the house is now under offer.'
A phone call, an email, a pigeon with a note, anything would have been nice to let me know so I don't waste my day turning up for nothing! Fuming isn't the word I'm sick and tired of being messed around by this incompetent excuse for an estate agent. Be warned!!

9 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you to Amy at Fleet branch

We are currently in process of buying a property through Bridges in Fleet. Unfortunately the buyer of my property pulled out this week and I have had to re-market. Luckily I spoke to Amy Buckley at Fleet who was very understanding of our situation and put me at ease. She spent time talking to me and helped me understand the current situation. We now have a new buyer so hope to complete soon but want to thank Amy for her time today after a rollercoaster week.

25 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st class service

Just wanted to say how pleased we are with the level of service provided by Callum from the Farnborough branch. Having used Bridges previously i wasn't too sure about using them again but Callum has been spot on from the very 1st phone call to the office.
He has listened to our needs and requirements and has been attentive, informative and in general very helpful and pleasant. We only viewed 2 properties and found the experience stress free.
Thanks for your help Callum.

25 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

A shocking experience of customer…

A shocking experience of customer service from a member of staff at Aldershot branch. Not all deals pull through, however, you don't speak aggressively to a customer and warn of not being able to purchase a property via Bridges in the area. Worst customer service experience ever.
PS Reply: Day 2/3 of starting a process can’t be late stage, can it? Please get your justifications correct.. thanks

12 de febrero de 2022
Opinión espontánea
Logotipo de Bridges Estate Agent

Respuesta de Bridges Estate Agent

Dear Bina,

Thank you for bringing this to our attention, its disappointing to hear you feel the customer experience did not meet your expectations in this instance as we are known for our passion and relationships with our clients.

Unfortunately, on this occasion your decision not to proceed at a late stage has also left our vendor disappointed as they had paid out substantially on their onward purchase. We would never intend to give you the impression that you cannot buy a property through us in future, this is something that is down to our clients to decide should you put an offer forward.

If you do decide to buy a property in the future and we are marketing a suitable property, please don’t hesitate to contact us.
All the best,
The Bridges Team

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, would highly recommend Bridges Estate agents if you want best price & a carefree process, special mention to Terry Barrett who coordinated the sale, 10 put of 10

4 de febrero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Quick sale

Bridges Farnham managed to secure a buyer for our home, at a price we were happy with, very quickly. When the chain above collapsed and the sale looked less certain they helped reassure our buyers, so we were able to move into our new home just before Christmas.

15 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Non-Existent Customer Service

Three e-mails sent to Saskia Blaber over a course of 3 weeks to make enquiries and 3 emails totally ignored and unanswered and this after their Head of sales Martin Coombs attempting to contact us to discuss the very poor service we have had from Bridges of Hook and Basingstoke. They really do not care about offering any sort of customer service at all unless they are using forceful underhanded sales tactics to get you to have a product from them, then you can't stop them from calling you unless you block their numbers.

12 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Making a great move

My first move in nearly 25 years and Kevin calmly and professionally took me through the whole journey, managing all my ‘silly’ questions and the anxieties of making a big move to The West Country. I highly recommend him and the team at the Hook branch

10 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Estate agents in the area

We couldn’t recommend Bridges in Hook highly enough , they handled our house sale extremely professionally and Lewis Jackson worked tirelessly to see our sale through to completion. A great Estate Agents.

27 de septiembre de 2021
Valorada con 1 estrellas sobre 5

Pls stay away from them

Pls stay away from them. I’ve viewed a property to buy and went ahead with purchase process only to know from my solicitor that the property can’t be mortgages and later I’ve found that bridges knew already that property can not be mortgaged but never informed me.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Team went above and beyond!!!

Kevin and the Bridges team in Hook went above and beyond to get our sale across the line in our very difficult, long chain. They efficiently managed all aspects of the move and their communication process was exceptional, both with us and all agents involved. We can’t thank them enough and would highly recommend them to anyone looking to sell or buy. Thank you again :)

13 de septiembre de 2021

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