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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tyson is a good communicator with lots of patience. He is a pleasure to work with, especially when we meet after our loooong days.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Consultoría de negocios e informática

Escrito por la empresa

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(332)

139 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Erica was kind and empathetic

Erica was kind and empathetic, trying to understand the issue I wanted to discuss. She was patient and respectful.

28 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Ana,
Thanks for the wonderful feedback! We're glad Erica provided such patient, empathetic, and respectful support to help you through your issue. We’re always here whenever you need a hand!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Tyson has been amazing!

Tyson has been very patient with us and has taken the time to work one-on-one with each member of our administrative team, ensuring that we understand the system and feel comfortable using it. He has always responded promptly to our questions or referred us to the appropriate department when needed. He is a great listener, and we truly appreciate his ongoing support.

28 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Silvia,
Thank you so much for taking the time to share this wonderful review! We’re thrilled to hear how dedicated Tyson has been in working one-on-one with your admin team. Building your team’s confidence with the platform is so important, and knowing he’s provided such patient, responsive support truly means a lot. We’ll be sure to share your kind words with Tyson!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Great service

We recently started using BrightHR Canada and have been very pleased with the experience so far. The onboarding process has been smooth, and the team has been incredibly helpful, responsive, and supportive in getting us set up. We’re looking forward to continuing to use their services and seeing the benefits over time.

26 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Angel,
Thank you for sharing your feedback! We're glad to know your setup and onboarding with BrightHR Canada went so smoothly. We’re always here to support your team as you grow with the platform!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Emil knows his way around the BrightHR…

Emil knows his way around the BrightHR website. His guidance was excellent, patient, and truly helpful. Thank you Emil.

25 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Andrew,
Thanks for sharing your feedback! We're glad Emil provided such knowledgeable, patient, and helpful guidance on using the BrightHR site. We’re always here whenever you need assistance!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Jackie was super amazing

Jackie was super amazing, she is patient and kind !! The world needs more Jackie’s :-)

25 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Candice,
Thanks for sharing! We're glad Jackie provided such patient and kind support. We're lucky to have her on our team, and we're always here whenever you need a hand!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Excellent Communication!

Tyson explained the app clearly and was very helpful, patient and clearly went thru the process of the app with me. We look forward to continued good customer service as we have been impressed with all that Bright has to offer.

25 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Leanne,
Thank you for taking the time to leave us a review. Delivering clear, thorough onboarding support and ensuring seamless platform adoption are core priorities for us, and we are pleased that Tyson provided such an exceptional experience. We value your partnership and look forward to continuing to support your success.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Great overview of the different aspects…

Great overview of the different aspects of Bright Safe.
Thanks.

21 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Chad,
Thanks for sharing your feedback! We're glad we could provide a thorough overview of BrightSafe's features. We’re always here whenever you need support!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

I had issues logging in and she was…So patient and helpful.

I had issues logging in and she was patient and helpful.
She is clear understand and was open to questions along the way so I didnt feel rushed to get though with unanswered questions.

20 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thank you so much for taking the time to share your review! Login troubles can be frustrating, so we’re thrilled to hear that our team member made the process smooth, clear, and stress-free. Taking the time to answer all your questions without rushing you is exactly the kind of support we aim to deliver. We’re always here whenever you need a hand!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Fixed my problem

Syed was very thorough in helping my fix the issue I was experiencing!

20 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Sabrina,
Thanks for the great review! We're glad Syed provided thorough support to fix your issue quickly. We’re always here whenever you need.
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Eleanor was extremely helpful and…

Eleanor was extremely helpful and professional with helping me navigate Bright HR and Bright Safe and all the great features it has to offer being a new employee. Thanks so much Eleanor for all your help!

20 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Shelby,
Thanks for sharing your feedback! We're glad Eleanor provided helpful, professional support to get you familiar with both BrightHR and BrightSafe. We’re always here whenever you need a hand!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Excellent HR Support and Professional Guidance

I have had a very positive experience with BrightHR and their team. Their staff have been extremely professional, helpful, and knowledgeable. Whenever we have had employee or workplace-related issues, the BrightHR team has provided us with clear guidance and practical advice, which has been very valuable in helping us handle these matters appropriately.

I truly appreciate their prompt support and excellent customer service. I would highly recommend BrightHR to any business looking for reliable HR guidance and support.

19 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Amy,
Thank you so much for taking the time to share such a wonderful review! We are thrilled to hear how much value you’ve found in our team’s guidance and practical advice when navigating employee and workplace matters. Supporting your business with fast, reliable answers is what we strive for every day, and your high recommendation truly means the world to us!
Regards,
BrightHR Canada

Valorada con 4 estrellas sobre 5

HR Specialists are extremely…

The HR Specialists are extremely helpful and knowledgeable.

They have helped in every situation, and the system is extremely useful.

19 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thanks for the great feedback! We're glad our HR Specialists provided helpful guidance for every situation and that you're finding the system so useful. We’re always here whenever you need support!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Eleanor was sooooo easy to understand

Eleanor was sooooo easy to understand. She taught me all of the functions and did a really good job.

18 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Robert,
Thank you so much for the fantastic review! We’re thrilled to hear that Eleanor made everything so clear and easy to understand. Teaching you all the different functions with such great care is what we love to see, and we’ll be sure to pass along your wonderful feedback to Eleanor!
Regards,
BrightHR Canada

Valorada con 4 estrellas sobre 5

Quick response

Quick response. :)

18 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thank you for the kind feedback!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

It was a great experience

It was a great experience. I was able to understand everything clearly. Jackie was very polite and made every step easy for me. I really enjoyed speaking with her and appreciated her help throughout the process.

17 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thank you for taking the time to leave us a review. Delivering polite, clear, and seamless guidance throughout every step of our process is a core priority, and we are delighted that Jackie provided such high-quality service. We value your partnership!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Very helpful and supportive

Brandon was very helpful and professional.

13 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Leslie,
Thanks for the great feedback! We're glad Brandon was helpful and professional during your interaction. We’re always here whenever you need support!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Eleanor was very helpful she help me…

Eleanor was very helpful she help me navigate to document and Bright safe and HR resource .

Thank You

17 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi there,
Thanks for sharing your feedback! We're glad Eleanor provided helpful guidance to navigate BrightSafe, your documents, and HR resources. We’re always here whenever you need a hand!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Syed has been very patient and helpful…

Syed has been very patient and helpful during this transition period. Our company is new with BrightHR and the support has been amazing so far. The interface could benefit from a few updates to make it more user friendly, but overall happy with the move so far. Syed was accommodating and listened to the feedback.

13 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Riza,
Thanks for the great review and welcome to BrightHR! We're glad Syed provided accommodating support during your onboarding, and we appreciate your valuable feedback on the interface as we work on future updates. We’re always here whenever you need assistance!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

Jackie explained everything in detail

Jackie explained everything in detail. We really appreciate.

13 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Senoria,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Jackie provided such thorough and detailed explanations. Making sure you feel confident and supported is what we strive for, and we’ll be sure to pass along your appreciation to Jackie!
Regards,
BrightHR Canada

Valorada con 5 estrellas sobre 5

A strong, dependable partner

BrightHR consistently demonstrates a level of professionalism that sets them apart in the HR software and support space. Their team goes beyond simply providing a service, they take the extra step every time to ensure customers feel supported, guided, and confident in their HR processes.

What truly stands out is the way BrightHR treats each customer as important and valued. Whether assisting with policy setup, navigating features, or offering real-time guidance, the team makes sure every interaction feels personalized. They don’t just resolve issues; they take the time to explain, educate, and empower users so they can make the most of the platform.

Their commitment to customer care is evident in their responsiveness, clarity, and willingness to go above and beyond. BrightHR’s team consistently delivers a professional, friendly, and reliable experience, making customers feel appreciated and well looked after.

A strong, dependable partner for any organization seeking exceptional HR support.

11 de agosto de 2026
Opinión espontánea
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Respuesta de BrightHR Canada

Hi Nagham,
Thank you for taking the time to leave such an thoughtful review. Delivering exceptional, personalized HR support while empowering our clients through comprehensive education and reliable platform guidance is central to our mission. We are honored by your recognition of our commitment to customer care and look forward to continuing our strong partnership with your organization!
Regards,
BrightHR Canada

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