Tyson is a good communicator with lots of patience. He is a pleasure to work with, especially when we meet after our loooong days.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Ver más
La empresa ha respondido
Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Ver más
La empresa ha respondido
A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.
Información de contacto
Berczy Square, 33 Yonge St Ste 610, M5E 1G4, Toronto, Canadá
- 1-833-247-3658
- brighthrsupport@peninsula-ca.com
- brighthr.ca
4,7
Excelente
332 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had a very helpful and informative…
I had a very helpful and informative onboarding experience today.
11 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Chantel,
Thanks for the great review! We're glad your onboarding session today was smooth, helpful, and informative. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Professional and prompt service
I sent in our company contracts and handbook to get reviewed. Brian helped me and I appreciate it so much! Brian was very professional, patient, kind and knowledgeable. I had all my questions answered, even when I reasked the same questions for clarification. I appreciate the prompt and immerdiate service!
11 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Alice,
Thank you so much for taking the time to share your feedback! Reviewing company contracts and handbooks can feel like a big project, so we’re thrilled to hear that Brian made the process so smooth and reassuring for you. We value your business and look forward to continuing to support your organization!
Regards,
BrightHR Canada
Prompt, helpful, and professional service
Jackie Lacap provided outstanding service. She was incredibly helpful, knowledgeable, and guided me through everything efficiently and professionally. I highly recommend working with her and the BrightHR team!
11 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Seyamile,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Jackie provided outstanding service and made everything so seamless for you. Guided, efficient, and professional support is what we strive to deliver every day, and we’ll be sure to pass along your fantastic recommendation to Jackie and the rest of the BrightHR team!
Regards,
BrightHR Canada
My experience with brightHR has been great!
My experience with brightHR has been absolutely amazing! Every time I call, I get treated with respect and patience. My recent interaction with Emil Ipe was exceptional. He went above and beyond to make sure I understood everything, and explained everything with great care and patience.
7 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Carolina,
Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear that every call with us has been a great experience and that Emil took such wonderful care of you. Going above and beyond with patience and clarity is what our support is all about, and we’ll be sure to pass along your kind words to Emil!
Regards,
BrightHR Canada
Very Knowledgeable and Professional
The folks at BrightHR are very knowledgeable and professional. I am very glad we started working with them. I appreciate their patience and customer service. Their staff are friendly and a pleasure to work with.
10 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Michelle,
Thank you so much for the fantastic review! We’re thrilled to hear how much you enjoy working with our team. Providing patient, friendly, and expert support is what we strive for every day, and we are so glad to have you as part of the BrightHR family!
Regards,
BrightHR Canada
syed is great person!!
7 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Eddie,
Thanks for the great feedback! We're glad you had such a positive experience with Syed. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Respuesta de BrightHR Canada
Hi Chantal,
Thanks so much for the five star review and kind feedback regarding Syed!
Regards,
BrightHR Canada
Respuesta de BrightHR Canada
Hi Michael,
Thank you for the five star review and kind feedback!
Regards,
BrightHR Canada
Kind, Efficient Follow Up!
I received a call from Amy V. regarding our website's profile, which I hadn't remembered we created. She courteously reminded me of the service, what BrightHR offers, and additional resources that our company can lean into. Call was only a couple minutes, but impressionable!
Great customer service and client relation experience!
7 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Joshua,
Thank you so much for sharing your feedback! We’re thrilled to hear that Amy made such a great, lasting impression during a quick catch-up. Helping you rediscover all the resources and tools available to your company is what we’re here for, and we’ll be sure to pass along your kind words to Amy!
Regards,
BrightHR Canada
Respuesta de BrightHR Canada
Hi there,
Thanks for the feedback! We're glad to hear your session with Syed went well. We’re always here whenever you need support again!
Regards,
BrightHR Canada
Erica Sano was friendly and patient…
Erica Sano was friendly and patient with setting me up. She was thorough and made the experience enjoyable. I had previously called the day before for assistance to be registered and was dismissed quickly off the phone without further instructions! Ask for Erica when you CALL.
7 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Chris,
Thanks for the great review! We're glad Erica Sano gave you such a thorough, patient, and enjoyable setup experience. We appreciate your feedback regarding your previous call as well, as it helps us continually improve our service. We’re always here whenever you need support!
Regards,
BrightHR Canada
Tyson Tan absolutely fabulous
Bright HR is absolutely fabulous; they are very knowledgeable and quick to answer. Their system itself has every tool to help your business. Tyson Tan was the assigned person during onboarding. He was really great, very patient, knowledgeable and easy to work with. Loved working with him.
7 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Sue,
Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear how much you love using BrightHR’s tools and that our team’s quick, knowledgeable support has stood out to you. Tyson will be so happy to hear your kind words—patient and easygoing guidance during onboarding is exactly what we strives for! We’re so glad to be working with you.
Regards,
BrightHR Canada
Jackie is great
Jackie was very knowledgeable and patient when it came to answering my many questions. I left our meeting feeling very confident I could get everyone set up on the software and help all the other admins navigate it easily.
5 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Paige,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Jackie’s patient and knowledgeable guidance gave you full confidence to get your team onboarded and support your fellow admins. Setting you up for success is always our main goal, and we’ll be sure to pass along your kind words to Jackie!
Regards,
BrightHR Canada
Jackie Lacap was absolutely a star…
Jackie Lacap was absolutely a star explaining . Thank you
4 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Cilas,
Thanks for the great review! We're glad Jackie Lacap provided stellar, clear support for you. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Tyson Tan
Tyson Tan, was very informative and answered all my questions without fail. He was very polite and honest with all the questions he answered with me. I'm very happy with the customer service i received from him. Thank you.
4 de agosto de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Daniel,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Tyson Tan provided such polite, informative, and honest support while answering all of your questions. Delivering transparent and dependable service is so important to us, and we’ll be sure to pass along your kind words to Tyson!
Regards,
BrightHR Canada
This company is horrendous
This company is horrendous to correspond with. I have had issues removing my card from my former employers account for over a year now and I’ve had to speak to a new representative each time because the ones I’ve spoken too previously leave the company. The issue is still unresolved and even after sending multiple emails to different departments and correspondents I haven’t gotten a single response and I am so sick of this company. I wouldn’t recommend them to anyone.
29 de julio de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi Kira,
Thank you for sharing your feedback and for bringing this to our attention. We will investigate the issue and someone from our team will be reaching out to you directly to work on a solution!
Regards,
BrightHR Canada
Tiger Ventures
Jackie is an excellent instructor! Jackie is knowledgeable and patient. The BrightHR APP is very detailed and yet very easy to navigate.
Thank you for your help Jackie! :)
28 de julio de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi there,
Thanks for the great feedback! We're glad Jackie’s knowledgeable, patient guidance helped you get the most out of our user-friendly app. We’re always here whenever you need support!
Regards,
BrightHR Canada
Everything was great and very…
Everything was great and very imformative.
28 de julio de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi there,
Thanks for the great feedback! We're glad our session was informative and helpful. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Deceptive reps
Be careful with their sales representatives. They will find a way and add clauses in a contract even when you make clear your intentions and scope of service. They know we don’t always read them. But it is so disgusting and absurd that you have a detailed discussion with a rep and still get to sign a deceptive document. I was billed after making it known that I don’t want any renewal. The response I got was that I signed the contract so whatever I discussed with the rep does not stand. They denied me the recording of the call during my onboarding to prove my position. Be very careful with your needs it not you will regret it.
15 de julio de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi,
Thank you for bringing this to our attention. A member of our team is currently investigating your account details and will be reaching out to you directly to assist!
Regards,
BrightHR Canada
Highly Recommend
Tyson is my account Manager and he is fantastic. Helps anytime with all concerns and easy to navigate and speak with. Would highly recommend this service to any small business to help mitigate some HR concerns and processes
23 de julio de 2026
Opinión espontánea
Respuesta de BrightHR Canada
Hi there,
Thank you so much for leaving such a wonderful review! We’re thrilled to hear that Tyson is taking such great care of you as your Account Manager. Helping small businesses simplify HR processes and resolve concerns with ease is what we’re all about, and we’ll be sure to pass along your fantastic recommendation to Tyson!
Regards,
BrightHR Canada
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.