Terrible service, spent around 1000+ on pillows and mattress topper from Brightr Sleep over the years and after buying a new £400 mattress topper and came with a 100 day free trial and after 60 days m... Ver más
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Consulta las opiniones de los clientes
Ordered a Superking Titan deluxe topper, on Saturday. It arrived on Sunday. Seriously impressive service. Aired the topper as advised; and then used it. I bought it to lengthen the life of an orig... Ver más
User friendly website with good amount of information about products, easy to use and order, updates about the delivery from Brightr and courier, item well packaged and protected. Very little smell... Ver más
The website was easy to navigate with plenty of information about each product. Ordering was straight forward and my pillow arrived as stated, very well packaged and as described. The pillow itself is... Ver más
Información sobre la empresa
Escrito por la empresa
At Brightr, our mission is simple: to help you achieve a better night's sleep. We understand the importance of a comfortable and supportive pillow, which is why we have carefully designed our pillows to provide exceptional comfort and promote restful sleep. With a focus on quality and innovation, we strive to create pillows that cater to different sleep preferences and needs. Whether you're a side sleeper, back sleeper, or stomach sleeper, we have a pillow that can help enhance your sleep experience. But our commitment doesn't stop at product excellence. We also prioritize customer satisfaction. We value your feedback and continuously strive to improve our products and services based on your input.
Información de contacto
Reino Unido
- hello@brightrsleep.com
- brightrsleep.com
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Made our soft mattress (which was…
Made our soft mattress (which was starting to hurt our backs) firmer! We love it! No notes!
Fantastic pillows
Fantastic pillows that are comfortable and supportive. Bring able to adjust the height and softness is brilliant. They can be moulded around the neck and shoulders to give perfect support. The best pillows I have ever brought.
It’s a yes from me!
Easy to use web site
Impressed with mattress topper range of sizes as I needed a 2’6” width & not many companies cover this size
Fast delivery
Comparable prices
Like the firm side/soft side choice
Like the comfort
Have had feather & down toppers before & they can be uncomfortable when the filling ‘clumps’
Overall, very pleased
Pleased with the whole experience.
The information about the product is excellent, informative and well presented. The online questionaire is valuable...a nice extra.
Also information on care and use is useful. It is encouraging to know one can have a 100 day trial.
On time delivery, packaging good.
So far so good
So far, so good. I've had three good nights sleep since I started using my new pillows. Haven't altered the height yet - I'm a back/side sleeper but i'm going to try one with the slightly lower option for comparison over the next few nights.
Absolutely rubbish pillow uncomfortable…
Absolutely rubbish pillow uncomfortable and terrible quality after one day the zip broke, there was a lot good reviews on these pillows so I thought I go ahead and buy but no good at all I’ve had a better night sleep on a £20 pillow I’ve brought from dunelms. They have put more effort in promoting the pillow then making it quality will not recommend buying from here go to Simba

Respuesta de Brightr® Sleep
Pain free mornings at last !
These pillows are absolutely fantastic ! I used to wake up regularly with a sore neck, shoulder or both. I was a bit sceptical about how good the pillows would be after reading all the reviews but thought I'd give it a go & it really has changed how i feel.
I haven't had any pain at all since changing & we're now looking at changing our matress & bedding to these products too
Comfortable Topper
Easy to order online, prompt delivery, good quality topper and so far very comfortable
A great nights sleep & so comfy
The pillows arrived on time as promised, they have plumped up as instructed. They are very easy to remove one section to adjust the height, which makes them very comfortable for a good night’s sleep
Great product I am so pleased
Great product I am so pleased . My bed is so comfortable now. My only concern is that if I needed to return the topper for any reason I would really struggle to package it and get it inside the box I received it in. I know it reads on your site to roll it up as small as possible but it would be impossible to fit it in the box after all that?
Also it would be better for your company to have a customer service telephone number for queries rather than just a message system. Other than those issues no complaints
Great customer service
Great customer service, prompt delivery and good communication throughout. Would highly recommend if considering products from Brightr.
Great mattress topper
Great mattress topper. Easy to order and arrive quickly.
Dippy!
Bought refurbished topper to try out at cheaper price. It has dipped after 12 days on top of brand new flat mattress! Bought to make softer. They give no reasonable response to why this has happened and closed case! Unbelievable. Please don't chance it. I have a better memory than the foam.
The delivery, great product
The delivery was very smooth and fast. The bed topper we chose is excellent. It definitely helped with our back aches! our mattress was too soft for us, so rather than buying a new mattress, we chose to buy a Brightr topper! win win.
Great product and very quick delivery.
Great product and very quick delivery. For order #BR202046503 Mattress topper for small double. Quality excellent, easy to fit and very comfortable. Would highly recommend this company.
Products are as described and they…
Products are as described and they arrived on time.
Quality is good, service is good.
I am very pleased with my purchase
I am very pleased with my purchase, it’s very comfortable and is helping with my painful hips. I just have a couple of comments, it really needs to be aired as the smell of a new product does linger somewhat and, because of its thickness a very deep fitted sheet is needed. I know you suggest purchasing this from yourselves, but I don’t want a waterproof (ie plastic sheet) to sleep on.
My pillows were delivered very quickly
My pillows were delivered very quickly, very well packaged too. Very good experience!
Good quality topper
Good quality topper. Amazing prompt delivery.
Return card enclosed- very reassuring.
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