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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I wish I could give 0 stars! Another one to suffer the heated glove saga, rubbish quality, arrived late. They present themselves as a U.K. company but once you need to return something you have to sen... Ver más

Valorada con 1 estrellas sobre 5

I bought an 8TB External Hard Drive Slim Portable Drive from Bristey. I live in the UK and it took 40 days to reach me. I had an app write some data to it and I found the files were garbled together.... Ver más

Valorada con 1 estrellas sobre 5

Item not as described, colour is dreadful a very cheap & nasty rug it feels like plastic. It was packaged folded in quarters so there is a ridge vertically & horizontally that won’t come out. I would... Ver más

Valorada con 4 estrellas sobre 5

I came across this site while searching for skincare products, and honestly, I was impressed. The descriptions were clear, and the ordering process was super smooth


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2,0

Malo

TrustScore: 2 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

I bought an 8TB External Hard Drive…

I bought an 8TB External Hard Drive Slim Portable Drive from Bristey. I live in the UK and it took 40 days to reach me. I had an app write some data to it and I found the files were garbled together. I tried to delete one file but it wouldn't go away, File Explorer claiming alternatively that's its size was zero or the true size of the file. I tried to copy a large folder tree to the drive and the copy aborted for no obvious reason. I tried again and it seemed to run to completion but, when I tried to run video files I had copied across, I found they were corrupt. I tried to copy the folder tree back to my PC and the copy operation wouldn't even begin. This product is a complete turkey, it has been an infuriating waste of time and money. The cost of returning it to Bristey is greater than the cost of the drive. I would advise anybody looking to buy storage to shop elsewhere.

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item not as described

Item not as described, colour is dreadful a very cheap & nasty rug it feels like plastic. It was packaged folded in quarters so there is a ridge vertically & horizontally that won’t come out. I would not use again.

18 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I could give 0 stars

I wish I could give 0 stars! Another one to suffer the heated glove saga, rubbish quality, arrived late. They present themselves as a U.K. company but once you need to return something you have to send it registered post to China. As I am stubborn I sent it back, recorded delivery, extortionate cost- took 3 months of constant emailing to finally get my refund but I did! Minus the cost of posting that is. AVOID!!

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had to give 1 star

I had to give 1 star, but if i could it would -5. I purchase a merino wool jumper. It stated shipped in 3 days. It did get posted in 3 days ..... from Hong Kong. Its not even a UK company. Shop app stated it arrived the following day. It took 4 weeks! When I complained about the dirty white colour of a polyester poorly made item that had no resemblance to the Internet item . I received no response. I threatened leagal action and the company said it would offer 10% back as a good will gesture. That didn't even arrive. And the best bit the shop payment app will not do anything and keeps sending me adds for bristey. Saying do I want to buy again. Shocking if they were in this country I would drive to their offices and probably do something illeagal.

16 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Light fitting, poor quality, poor service

I ordered a light fitting from this company on the 31st January. I wrongly assumed they were UK based. After many emails, requesting delivery information I asked for a refund. They kept responding with 'as soon as possible' which I told them was not an acceptable answer, then it was over 6 weeks since I placed the order. The fitting was delivered on the 17th March. The fitting is not of good quality, I had to assemble it, completely, many parts, no proper instructions. I hope when fitted it will look okay. I've just read reviews and am sure there would be no point in trying to return it. I would recommend not buying anything from this comany.

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company.

Do not use this company.. Total scam they take your money never to be seen again. also had our bank details leaked and fraud payments taken after complaining about damaged product with no replacement or refund offered.. DO NOT USE

21 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I feel entirely frustrated by my…

I feel entirely frustrated by my experience of ordering goods online from this company. I hadn’t appreciated, when I placed the order, that the goods would be shipped from China. The rechargeable LED movement sensor, magnetic mounted, cupboard strip lights were costly - but stylish and just what we wanted. Conversely, when eventually the parcel arrived, it contained fixed, hardwired strip lights with no paperwork, instructions or label whatsoever. The customer service response offered me basically a set of even more costly steps involved in returning the original parcel, including a time-bound threat for their receipt. All that was prefaced by insisting that what they had sent was what I had ordered! Absolutely dishonest and a thinly veiled way of telling me to write off the money because they had no intention whatsoever of putting their error right. I absolutely cannot recommend entering into any contract for an online purchase.

4 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't touch this company with a bargepole!

I bought electrically heated gloves which were described as rechargeable with adjustable heat settings and heat right into the fingers, not just the palms, all of which was untrue. They arrived three weeks late, and had no battery, were only warm when plugged into a charger, and only heated across the back. And their returns policy requires the customer to pay for shipping to an address in China, which costs more than the product. Worst buying experience I've ever had on the internet!

24 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer services.

Worst customer services.
I have complain multiple time about not recieving product but no action was taken from their side. I contacted delivery company and they want me to contact China express now. Stuck in loop with no answer. Would not recommend please safe your money.

26 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered never arrived on time

Ordered the item 12 days in advance for my daughter’s birthday. Product never arrived for her birthday despite me emailing on numerous occasions. Still not received the order so can’t comment on the quality . If you order anything from this company make sure you order a couple of months in advance because there is no urgency for them to dispatch items

23 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Caveat Emptor - Let the Buyer Beware!!!!!!!

Deal with this company at your own expense - they are the worst on-line company I have ever dealt with.

I have been emailing Brtistow's "fantastic customer service" for almost a month now to return their product and have been met with a concrete wall of resistance.

When they eventually deigned to replay they did not want to take the item back and offered a paltry reduction to keep the item.

I have repeatedly requested to get their information to return but a wall of silence...hello??? is anybody there?

What a disgraceful outfit. Buyers take note!!!!

6 de febrero de 2026
Opinión espontánea

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