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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic service from Britannia Rose. The curtains were made ahead of schedule and we were so impressed we’ve ordered another pair ! Would highly recommend this company. The free matching cushi... Ver más

Valorada con 5 estrellas sobre 5

I ordered two cushions with piping and feather interiors. I was delighted when they arrived. The cushions were perfectly made. I previously ordered a sample of the material, to make sure it was exactl... Ver más

Valorada con 5 estrellas sobre 5

Always good quality work and very helpful team.Have never let me down, curtains well made and in reasonable timeframe. Would recommend if have a query just call their helpful team.

Valorada con 5 estrellas sobre 5

The website is easy to navigate and provides brilliant guidance to ensure that orders are precise and perfect in every way. It also provides a helpful status timeline, enabling customers to feel r... Ver más

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de cortinas
  3. Tienda de decoración e interiorismo
  4. Diseñador de interiores

Escrito por la empresa

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Curtains arrived today

Curtains arrived today. They are absolutely stunning. Ordered on the 18th of March, wonderfully easy website, ordering a doddle, even when I had to amend the order, it was a straightforward process. The company amended order, it was followed up with a reassuring text. I am wowed by the print and material of the curtains. Wonderfully sewn and packaged. I wouldn't hesitate to order more curtains in the future. 100% thanks so much

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. Website easy to use; I'd already seen the fabric so knew what to expect; very competitive price; quality of make-up very high and I was easily able to change the delivery address as the last minute as we were away from home. Free cusion was a bonus. I usually make my own curtains but decided to treat myself this time - and probably will do so in the future.

22 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent

Efficient and friendly company. I only ordered fabric samples but was impressed at their prompt responses

7 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order with clear explanations…

Easy to order with clear explanations on the website. The curtains were well made and delivery was fast from time of ordering to receiving them. it would have been nice to have had a cushion with each pair of curtains, especially as they were essentially separate orders, though ordered together.

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service, quality product

Curtains were made really quickly and when they arrived, I was over the moon because they were excellent quality and look beautiful. They were made to measure and fit perfectly. Cheaper than anywhere else online too.

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional experience

I don’t do a lot of online shopping but it has really changed my mind on this. It was very straightforward and I could track all aspects of my order from start to delivery. Having also telephoned the firm with a query the employee I spoke to was very helpful and I couldn’t fault him. I just have to say it was a good experience all round and I love my curtains

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well made bespoke curtains

We are extremely pleased with our new curtains, they are very well made and arrived in a good turn around time. Would definitely recommend Brittania Rose for bespoke curtains to anyone.

1 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service following my negative review.

Fabric in a recent order has a flaw running the full length. I have contacted the company three times via email with photographs attached with No response.
Will avoid in the future.

Update. 5/3/24.
The company have now contacted me and replacement fabric has been arranged. Happy with this service.

4 de marzo de 2025
Opinión espontánea
Logotipo de Britannia Rose

Respuesta de Britannia Rose

Dear Gillian,

We’re truly sorry to hear about your experience and that you haven’t received a response to your emails. Customer satisfaction is extremely important to us, and we’d like to resolve this for you as quickly as possible.

Unfortunately, we haven’t been able to locate your correspondence. Could you please provide your order number so that we can investigate this immediately? You can reply here or contact our customer support team directly on 02031 67 87 57 or via our online chat available daily.

We appreciate your patience and look forward to resolving this for you.

Valorada con 5 estrellas sobre 5

Excellent service and quality

Britannia Rose provides outstanding curtains, made to a high standard with speedy delivery and all at a competitive price point.
The difference between made to measure and ready made is clear with very little difference in price.
I will certainly be using Britannia Rose again and would not hesitate to recommend them.

4 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wanted to return unused product but no…

Wanted to return unused product but no response from various attempts to contact. Sadly will never use company again for the rest of my renovations and would not recommend.

18 de febrero de 2025
Opinión espontánea
Logotipo de Britannia Rose

Respuesta de Britannia Rose

We’re sorry to hear about your experience and that you’ve had trouble reaching us regarding your return request. We strive to respond to all customer enquiries promptly, and we sincerely regret any delay or inconvenience caused.

Unfortunately, we’re unable to locate your order based on this review. Could you please provide your order number or contact us directly on 02031 67 87 57 or via our online chat available daily. We would be happy to assist you in resolving this matter as soon as possible.

We truly value our customers and appreciate the opportunity to make things right.

Valorada con 5 estrellas sobre 5

Well made cushions

I purchased 2 well made cushions and had the choice of fillings. Although I was fortunate that the cushions were in clearance and matched my existing curtains, I would not hesitate to pay full price if I needed more.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended.

Great website, easy to order with helpful directions on measuring for curtains. The fabric is excellent quality and the curtains fit perfectly. Very happy.

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality curtains

The process for ordering samples and curtains was straightforward. The curtains were delivered quickly and were well packaged. They are of really excellent quality and great value for money. I’m very impressed by this company and would highly recommend them.

21 de febrero de 2025
Opinión espontánea

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