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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole process of selling my gold coins was quite seamless. From making the appointment to the actual transaction. Take some form of photo I.D. along with your banking details, fill in a cou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

British Bullion Bristol office. We were seen very promptly by our advisor Mary. She was very knowledgable and friendly - efficient and really helpful in the information she provided. We were happy wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I felt a bit out of my depth in selling some gold, but the team at Tilehurst, Reading are excellent led by Stuart Black, and Alex and Chloe! I found a very honest and fair appraisal of my goods to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

British Bullion take 5% off spot price, which is comparable to other bullion dealers, however, why i chose British bullion is because I could sell Gold face to face and not have to rely on the post.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de comercio con oro y plata
  2. Vendedor de monedas
  3. Vendedor de oro
  4. Sociedad de inversión

Escrito por la empresa

British Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. British Bullion buys and sells gold, silver, platinum and palladium for customers across the UK. British Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton, Reading, Edinburgh, Glasgow, Belfast Dublin, Cork, Blanchardstown, Barcelon and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

265 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(265)

133 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sale of coin

I was out of my comfort zone trying to sell a gold coin. After a google search I phoned British Bullion, an appointment made, a friendly and professional conversation was had, a deal done and the money in my account within 2 working days. A problem free process.

1 de diciembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Thank you so much for sharing your experience!

It’s great to know our team was able to guide you through everything clearly and that the transaction was completed quickly. We appreciate your trust and are happy we could make the experience problem-free for you.

We hope to welcome you back soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 5 estrellas sobre 5

Fast service and payment

Fast service and payment. Top prices paid. Very efficient service

4 de diciembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Phil,

Thank you for the great feedback! We’re glad you were happy with our fast service and pricing. It was a pleasure helping you.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 5 estrellas sobre 5

Very impressed with the experience

Very impressed with the experience. Was very well looked after.

3 de diciembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Stephen,

Thank you for the 5 star review and your feedback. We’re glad your experience was impressive and that you felt well cared for.
We hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 4 estrellas sobre 5

Good service

Good service, friendly and polite. Though it would be good if actually allowed to properly take a look at the bullion properly and be allowed to hold it

2 de diciembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Thank you for your feedback.

We're glad to hear you had a positive experience with our service and found our team friendly and polite.

We understand your point about wanting a closer look at the bullion and the opportunity to hold it. We’ll definitely take that into consideration, as we aim to provide a more hands-on experience while ensuring safety and security.

Your feedback is valuable and we appreciate you sharing it with us.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 4 estrellas sobre 5

Polite and courteous service

Polite and courteous service. Easy and straightforward process.

1 de diciembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear C J,
Thank you for taking the time to review us.
We are happy to hear you found our service easy and straightforward.
And look forward to welcoming you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 4 estrellas sobre 5

It all went very smoothly

It all went very smoothly, but relying on trust to receive the payment was slightly stressful. Immediate or same day transfers should be available

1 de diciembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Sean,
Thank you for the 4 starts ! We are really happy to hear your transaction went smoothly.
We always aim to pay our customers within the agreed time frame and sooner if possible.
Kind Regards,
Jennifer,
British Bullion.

Valorada con 5 estrellas sobre 5

Graham is very helpful and…

Graham is very helpful and professional. Had a great experience. Thank you.

26 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Andria,

Thank you for reviewing us a Fantastic 5 stars.

We are so pleased you found Graham very helpful and professional at our Belfast Branch.

We hope to see you again soon.
Kind Regards,
Jennifer,
British Bullion.

Valorada con 5 estrellas sobre 5

Very easy to deal with

Very easy to deal with. 100% would deal with again.

25 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Anthony,
Thank you for taking the time to review us an amazing 5 stars.
We are very pleased you found our services very easy to deal with.
We wish you all the very best, and hope to welcome you again soon.
Kind Regards,
Jennifer,
Bullion Broker.
British Bullion.

Valorada con 5 estrellas sobre 5

Will use every time I sell bullion

Will use every time I sell bullion

26 de noviembre de 2025
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Respuesta de British Bullion

Dear Dec,
Thank you for taking the time to review us.
We are so happy you are pleased with our services.
And look forward to welcoming you again.
Kind Regards,
Jennifer,
Bullion Broker,
British Bullion.

Valorada con 5 estrellas sobre 5

The two gentlemen we dealt with were…

The two gentlemen we dealt with were very courteous,& helpful. We were given a very fair price for our Krugerand.

24 de noviembre de 2025
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Respuesta de British Bullion

Dear Wyndham,

Thank you for taking the time to review us a very kind 5 stars.

We are really pleased you were happy with the service you received.

Kind Regards,
Jennifer,
British Bullion.

Valorada con 5 estrellas sobre 5

Friendly staff

24 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Dee,
Thank you for the 5 star review.
I am happy you found our staff friendly.
We hope you welcome you back soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 5 estrellas sobre 5

Sell gold coins in safe secure facility

The reason I have given 5 stars
The security and decor
The polite helpfull and knowledgable
staff
The competive price and prompt payment

24 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Raymond,
Thank you for the 5 star review.
I am glad to hear you were happy with our services
We look forward to welcoming you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 5 estrellas sobre 5

Above expectation

Friendly knowledge staff , as a novice was guided through the process with understanding advice and patience . Would highly recommend . And definitely use again ...

28 de noviembre de 2025
Opinión espontánea
Logotipo de British Bullion

Respuesta de British Bullion

Dear Andrew,
Thank you for taking the time to review us. We really appreciate your custom and look forward to welcoming you back in the future.
Kind Regards,
Jennifer.
British Bullion.

Valorada con 5 estrellas sobre 5

Quick and easy

Booked an appointment and sold some gold coins and money was in my account next day

13 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Martin,
Many thanks for taking the time to leave us a review.
I am happy you were happy with the service you received.
We look forward to welcoming you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 5 estrellas sobre 5

Professional and very helpful service

Professional and very helpful service

14 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Tony,
Many thanks for taking the time to leave us a review.
I am happy you received professional and helpful service you received.
We look forward to welcoming you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Valorada con 4 estrellas sobre 5

No surprises transaction. Would use again.

British Bullion (Newcastle) did not offer the best rate when I was looking to sell my gold bullion. Nor did they provide details of how they arrived at the offer they made. Others offered up to 2.5% more against the live gold price. However, for personal reasons it suited me to sell to a local dealer rather than sending gold bars through the mail or courier.

The staff were professional and, with the exception of not clarifying how their payment was calculated, were clear about each aspect of the transaction.

British Bullion are slow to make their payment for the gold, quoting 7 to 9 business days (up to 2 weeks) when we left the gold at their premises. The cash arrived after 6 business days. In 2025 it should not take that long.

Update following reply:
The prices paid are determined by the spot gold price times a percentage. Some dealers offer up to 98%. British Bullion offered closer to 95.5%. To be clear, I was perfectly satisfied with the service and deal I received. I merely highlighted a couple of points from the transaction.

11 de noviembre de 2025
Opinión espontánea
Logotipo de British Bullion

Respuesta de British Bullion

Many thanks for taking the time to leave us a review.

Our purchase prices are determined by the current spot price of gold. We remain highly competitive in the market and offer a face-to-face service for your convenience.

I’m pleased to hear that our staff clearly explained the process and timeframe during your appointment, helping you decide that our service suited your needs.

We pride ourselves on being transparent and always providing a realistic timeframe for payment. Due to recent volatility in the market, we have experienced a significant increase in business, which is why some payments have taken slightly longer than the usual 1–2 business days.

We look forward to welcoming you again.

Kind regards,
Sandra Kilcullen
Head of Trading UK

Valorada con 5 estrellas sobre 5

It was easy to book an appointment to…

It was easy to book an appointment to sell my gold. The facility is very secure and safe. I was quoted a price, which I accepted and the money was in my account within 2 working days. Seamless and painless.

3 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Many thanks for taking the time to leave us a review, I am delighted you were happy with the service provided.

Kind Regards,
Jennifer.

Valorada con 5 estrellas sobre 5

Professional

Quick, efficient, discreet, with transparent pricing and a friendly manner.

7 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Many thanks for taking the time to leave us a review.
I am happy you received friendly and a quick service.
We look forward to welcoming you again soon.

Jennifer Bradley,
British Bullion.

Valorada con 5 estrellas sobre 5

Staff was friendly helpful and…

Staff was friendly helpful and professional

29 de octubre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Dear Craig,
Many thanks for taking the time to leave us a review.
I am delighted to hear you found our staff friendly, helpful and professional.
We look forward to welcoming you again soon.

Kind Regards,
Joanna MacDonald

Valorada con 5 estrellas sobre 5

Recommend.

Lovely helpful people. Thank-you very much.

5 de noviembre de 2025
Logotipo de British Bullion

Respuesta de British Bullion

Many thanks for taking the time to leave us a review.
I am happy you received excellent service you received.
We look forward to welcoming you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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