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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Purchasing from this site has been my goto for milk products for my baby who just had so much reflux and discomfort from aptamil milk sold in Singapore. The UK milk tubs are palm oil free and much mor... Ver más

Valorada con 2 estrellas sobre 5

First of all: Thanks for the tea. It's annoying that, despite the extremely high shipping costs here in Austria, I had to pay additional shipping costs. On top of that, there were additional customs... Ver más

Valorada con 5 estrellas sobre 5

Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... Ver más

Valorada con 5 estrellas sobre 5

Very easy to navigate website and easy to place orders. Large range of goods. Delivery arrived within time frame promised. Very well packed. Would recommend and order again.

Información sobre la empresa

  1. Supermercado

Escrito por la empresa

The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

797 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service.

Delivered to Pennsylvania USA in no time at all. In great condition as always. I have ordered quite a lot from British Gram and I have only ever had one issue that was my fault but they sorted it for me no problem. So professional and efficient.

23 de febrero de 2023
Valorada con 5 estrellas sobre 5

Never had an issue with this company

I always shop here for items that I wouldn’t be able to find in normal supermarkets and I’ve never had an issue with them in the last 2-3 years that i found them. Items are always correct and the delivery is incredibly fast. Can’t fault them at all and would recommend any day!

16 de febrero de 2023
Valorada con 5 estrellas sobre 5

Good website and good service

They didn't have exactly what I wanted on the website but it was easy to find something just as good. Buying process was easy and the items were delivered well packaged and on time. I have bought from this company before and am sure I will do again.

20 de febrero de 2023
Valorada con 5 estrellas sobre 5

Brilliant company

Brilliant company. Have sourced loads of things for me in the past. They always go that extra mile. Prices are realistic and delivery quick. Will continue to use them and highly recommend

3 de enero de 2023
Valorada con 4 estrellas sobre 5

Fast and very efficient

Fast and very efficient. Will definitely order again as Pedigree chicken is the only dog food that can be tolerated by my dog. Reassuring to know I can reply on your service. Thank you.

26 de diciembre de 2022
Valorada con 2 estrellas sobre 5

Thanks for sending to Spain the taxes…

Thanks for sending to Spain the taxes where high 24 euros I payed a lot. On postage and the I had to go pick up from the post office and asked my son to take me I thought it would be door to door service I ordered 30 bottles and got 29 I don’t know what happens there when they open the box maybe somebody wanted to try my vimto

11 de noviembre de 2022
Logotipo de BritishGram

Respuesta de BritishGram

Hello, thank you for taking the time to share this feedback with us. The Customs, Duties & Taxes - If you order products from our site BritishGram.com for delivery outside the UK, they may be subject to import duties and taxes from country to country. It’s your responsibility to contact your local customs office for customs clearance. Any customs clearance charges in your country must be borne by you. We have no control over these charges for your country and can't predict what charges they may be. We make clear that you are responsible for payment of any such import duties and taxes for your country. If you refuse to pay duties and taxes for your country or return the parcels then you will be liable to pay full cost of shipping including returns. Customs are a separate and sovereign entity, that BritishGram and our partners have no control over, nor can we and our partners provide any timescales on customs processes, we cannot influence any process when a consignment is with customs. Please find more information here https://www.britishgram.com/pages/shipping-delivery

Again, thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

Valorada con 1 estrellas sobre 5

Terrible service when it arrived the…

Terrible service when it arrived the box was soaking wet and burst 14 of the 24 bottles were burst couldn't get a photo as it was my daughter who got it and she just put them in bin so they wouldn't replace them cost me £16 will never order from this company again

28 de septiembre de 2022
Logotipo de BritishGram

Respuesta de BritishGram

Hello, thank you for taking the time to share this feedback with us. Our customer service team explained by email that we cannot make a claim without evidence. Usually the Parcelforce will not deliver if the shipment is damaged or soaked. However, on your next order we will add to your order 14 bottles as a gesture of goodwill. Again, thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

Valorada con 1 estrellas sobre 5

Not happy at all .

Not happy at all .. it has taken 2 weeks for me to receive my order.. delivery was not attempted I was in all day… and it didn’t go to my local post office either so that’s a lie..

29 de septiembre de 2022
Logotipo de BritishGram

Respuesta de BritishGram

Hello thank you for your feedback, please accept our sincere apologies for the delay as due to the weekend and bank holiday. However, delivery attempted by Parcelforce on 20th September but no answer according to your Parcelforce tracking history. You have paid for shipping 2-3 working days and you can see the tracking history below that we have dispatched the very next day.

Item tracking history
29/9/2022 Delivered
29/9/2022 Out for delivery
29/9/2022 Prepared for delivery
28/9/2022 Redelivery scheduled
23/9/2022 Held in depot for redelivery
23/9/2022 Not collected by addressee
20/9/2022 Addressee advised to collect from Local PostOffice
20/9/2022 Delivery attempted - No answer
20/9/2022 Out for delivery
20/9/2022 Prepared for delivery
17/9/2022 Prepared for delivery
17/9/2022 Received at delivery depot
16/9/2022 On route to hub
16/9/2022 Collected

Again, thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

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