Britishnewspaperarchive Opiniones 

141
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I find the site almost unusable since the change to the GUI. I assume the thought they were modernising it but instead it made it so counter intuitive. It is so bad that I no longer enjoy even tryin... Ver más

Valorada con 5 estrellas sobre 5

Through some administrative glitch, my annual renewal had not been processed two months ago. I found the telephone number to ring on the website Contact link. It was answered promptly by Joanna who... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

When it came to updating payment details, I wasn't able to do this online, which I was surprised at. However, I contacted the archive by email and Joanna dealt very quickly and efficiently with my qu... Ver más

Valorada con 1 estrellas sobre 5

The new British Newspaper Archive website update has ruined the research workflow. BNA has completely removed the sidebar that showed search result counts by decade at a glance. Instead of instantly... Ver más

Información sobre la empresa

Escrito por la empresa

The British Newspaper Archive is the largest online collection of historical British and Irish newspaper pages, created through a partnership between Findmypast and the British Library to preserve, digitise and share one of the world’s most remarkable newspaper collections. Since launching in 2011, the project has transformed access to the British Library’s vast holdings, bringing millions of searchable newspaper pages to researchers, historians, family history enthusiasts and curious readers around the world. Spanning from the 1600s to the modern era and covering Britain, Ireland, the Commonwealth and beyond, the archive contains millions of stories that capture everyday life, major world events and everything in between. From birth, marriage and death notices to reports of political movements, sporting triumphs, court cases and wartime experiences, the collection offers a unique window into the past. Working from the British Library’s newspaper facilities at Boston Spa, Yorkshire, specialist scanning teams carefully digitise newspapers from both original paper volumes and microfilm, using advanced technology to preserve even the rarest and most fragile titles. Supported by partnerships with libraries, archives, publishers and technology providers, the British Newspaper Archive continues to grow, adding new pages every week and ensuring that history as it happened remains accessible for generations to come.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(141)

122 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Make sure you find the option for stopping auto renewal at sign-up.

This website is expensive more so because the auto-renewal is hard to avoid. The option to stop the subscription auto-renewing is not made clear at sign-up and is hard to find and use when it is needed. On top of that the company does not send out a timely warning of impending renewal and only sends out an email confirming that it has happened the day after it becomes impossible to stop it. This is unfair dealing and I would warn users to be careful about signing up.
Although the site has a wealth of information and I have found it useful, the OCR and search quality leaves a lot to be desired. I've come across articles containing my search text which have not been found and some results which have not been repeated. Also the limited search options make it hard to focus on certain topics.
OK but be very wary. Certainly try it in a library if you can before risking signing up to a subscription.

9 de mayo de 2025
Opinión espontánea
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Respuesta de Britishnewspaperarchive

Thankyou for sharing details with us for your account.

We're sorry that you were unaware that your subscription was applicable for auto-renewal. This is advised in the accepted terms of use however we understand this isn't for everyone and this is why we offer the option to cancel online as well as have a 14 day cooling off period for any renewed subscriptions. You would have been eligible for a refund of your most recent payment at the time of your review and a member of our Support Team will email you regarding this.

OCR makes it possible to search large quantities of full-text information but unfortunately, it is not 100% accurate.

The accuracy of this depends on a variety of factors: condition of the original newspaper or microfilm, quality of the paper, size and style of the font, smudges or dirt on the original papers, and column layouts, for example.

We do offer various advanced search options that may be useful for you for focusing on specific topics which may be helpful? https://www.britishnewspaperarchive.co.uk/search/advanced

Kind Regards,

The British Newspaper Archive

Valorada con 2 estrellas sobre 5

Be careful when you use this resource…

Be very careful using this resource which used to be feely available in libraries. It is very easy to get drawn in on a free search which leads you to a paywall. I thought I'd clicked on 8.99 to access a couple of reports but somehow got charged 99.99 which I can't afford. I asked for a refund but they have charged me for a whole month's use of 14.99. I used it for about half an hour. So not that happy.

22 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling Customer Service

Appalling Customer Service. Can't process my PayPal Pay As You Go payment. Already taken over a week to deal with the issue. Trying to blame PayPal but PayPal works every where else for me. Wildly expensive but they've bought out the rights to the old newspapers so you can't get them elsewhere. They have a monopoly on this and on the 1921 census. All designed to rip you off!!

Further to the above, British Newspaper Archive have still not fixed the issue! They are trying to blame PayPal, my browser settings and just about anything else they can think of!!!! I have ABSOLUTELY NO issues using PayPal for other transactions. The error message that is generated is a BNA error with a BNA message saying to contact BNA to get it fixed. Despite this, EVEN AFTER ANOTHER FULL WEEK OF TRYING, they have still failed to get this sorted. AVOID THIS LOT AT ALL COSTS!!!!!!!

26 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Auto-renewal scam. Beware.

Auto-renewal scam. Beware.
Absolute disgrace: Just got my BNA subscription renewed for another 3 months, without being told in advance. Their auto-renewal policy requires you to proactively cancel the subscription.
On a side note: The whole BNA website is substandard. Most of the pre-1850 scanned material is literally unreadable. Poor quality. This raises real issues in terms of copyright.

24 de noviembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

I like this site

I like this site. Despite some of the images being illegible I have found lots of interesting articles about my ancestors and even discovered some ancestors who I did not know existed. I have a 12-month subscription which works out at less than £2 per week!

19 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was excited about signing up and to…

I was excited about signing up and to have access to so many newspapers. However, I found the quality on many of the news papers was unacceptably poor and those with photos had been scanned in really dark and were ridiculously low quality, there was not one photo in the newspapers I looked at (with illustrations) that was good quality and this was due to scan quality not the newspapers . Some of the text had been cut off on some of the articles. I came across a folded newspaper so many words could not be read properly. I used my mobile and it kept logging me out too. For the money and where we are with technology today, the quality of scans should be much much better. Such a shame as the idea behind it is great. Sadly the executions leaves a lot to be desired. I hope they read the feedback and sort these issues out.

20 de octubre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Expensive for what you actually get

Expensive for what you actually get; as others have noted, the quality of some of the images is very poor, being either too dark or too light. Pages have to be downloaded singly, with no option to download a complete newspaper, while the titles seem heavily skewed towards London and the south east, where many papers have complete runs up to the 1990s. If you're looking for papers from the north west, what few titles are available only go up to the early 1900s. There seems to be no rhyme or reason to the order in which titles are added and, despite the site's name and the glaring omissions, several overseas titles have been added for no discernible reason. Overall, a somewhat frustrating experience.

27 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Many of the newspapers I signed up to…

Many of the newspapers I signed up to see were unreadable due to poor quality scanning.
When I asked for a refund, they refused, citing the fact I'd looked at those unreadable images!
Do not be tempted to sign up for more than one month, despite the discounts for doing so.
Then you can assess if it's worth it for you, without losing more than the approx £12 for that month.
I cancelled the subscription and direct debit and won't be back.

3 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unreadable PDFs once downloaded, despite looking OK when viewed on the website

The Quality of downloaded images is so poor that many of them cannot be read. You can request higher quality images at £30 a go, but it is a complete rip off that you have to pay extra for what should be part of the basic service offering ie: readable downloads. If it were not for this most alarming con-trick I would have given the site 5 stars.

12 de marzo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Paid for this on an offer price and…

Paid for this on an offer price and they ended my subscription without notice. When I tried to sign back up, I had to pay the full price, not the offer price.
Not very good for searching newspapers. Useless for searching people's full name.
90% of Welsh Newspapers are missing.

10 de enero de 2022
Opinión espontánea

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