Incredibly slow delivery - ordered on the 1st October, received today (19th October). No reply to an email about the tracking not working so I couldn’t even check to see if there was a delay or where... Ver más
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Consulta las opiniones de los clientes
Received my pillows and was a little disappointed at first because I thought the Velcro didn’t work .then realised there’s a protective cover over it that needs removing . Very happy now .they are st... Ver más
Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL Bought British thinking I would have a speedy delivery but... Ver más
I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Ver más
Información sobre la empresa
Escrito por la empresa
The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.
Información de contacto
ASHTON-UNDER-LYNE, OL70PT, ASHTON-UNDER-LYNE, Reino Unido
- support@britishpillow.co.uk
- britishpillow.co.uk
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Brilliant neck pillow for flying .
Brilliant neck pillow for flying .. I’ve tried loads over the years and all rubbish.. this one is fab and a total game changer
What I expected. Good support for neck
What I expected. Had to pick up from an INPOST garage 8 miles away from where I lived which I wasn’t happy about.
Incredibly slow delivery
Incredibly slow delivery - ordered on the 1st October, received today (19th October). No reply to an email about the tracking not working so I couldn’t even check to see if there was a delay or where it was being shipped from. Can’t give a fair view on the product itself as I’ve not even opened it yet!
Nice and firm and supportive
Received my pillows and was a little disappointed at first because I thought the Velcro didn’t work .then realised there’s a protective cover over it that needs removing .
Very happy now .they are sturdy and supportive for the neck can’t wait to try them out on my next long haul flight
I haven’t received the goods yet.
I never received my pillows
I never received my pillows - tried to contact them by phone and two emails never heard back shocking -call yourself British more like rubbish ! DO NOT USE
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY.
The pillows arrived too late to be used. When I tried to organise a return and refund I could not get hold of anyone. An invalid phone number listed, no replies to emails or messages. AVOID.
Ordered product 10 days ago and still…
Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL
Bought British thinking I would have a speedy delivery but unfortunately not the case.
Very disappointed
Not tried it yet on a flight but did…
Not tried it yet on a flight but did try it on for half an hour and think it's going to be great. My next trip is on a train so looking forward to using it.
1st was the best sleep in a long bloody…
1st was the best sleep in a long bloody time . Great pillow 😴 👌
Strange at first but when you get used…
Strange at first but when you get used to it it feels more natural and you wake up pain free and refreshed, like it a lot
Pillow fine but not suitable for me as…
Pillow fine but not suitable for me as to low
I haven't used it yet but I have…
I haven't used it yet but I have quickly tried it and it seems ok
Very unhappy wanted to return
Very unhappy wanted to return, emailed in and never received an email back so have no way of returning. The Velcro doesn’t stick it’s rubbish
I am still awaiting delivery of my…
I am still awaiting delivery of my purchase and have not received an update from my message or email
The ordering and delivery was fine but…
The ordering and delivery was fine but I’m disappointed with the product I bought 2 of the travel neck pillows and the velcro on both is really bad does not stick and so can’t really use them, it will probably cost me more to return them so I’m stuck with them I was so looking forward to using these on an upcoming holiday but looks like we’ll both have a sore neck trying to sleep on the plane 😢
I thought it was a little too slow on…
I thought it was a little too slow on delivery,
Considering it only came from Manchester
Dreadful
Dreadful
Ten days and I'm still waiting on the product to be delivered. Seems all you get for your money is stupid emails making false promises.
A joke but an expensive one on me!
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