The British Pillow Company Opiniones 

229
•
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Incredibly slow delivery - ordered on the 1st October, received today (19th October). No reply to an email about the tracking not working so I couldn’t even check to see if there was a delay or where... Ver más

Valorada con 5 estrellas sobre 5

Received my pillows and was a little disappointed at first because I thought the Velcro didn’t work .then realised there’s a protective cover over it that needs removing . Very happy now .they are st... Ver más

Valorada con 1 estrellas sobre 5

Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL Bought British thinking I would have a speedy delivery but... Ver más

Valorada con 5 estrellas sobre 5

I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

229 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Todas las opiniones

(229)

70 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Incredibly slow delivery

Incredibly slow delivery - ordered on the 1st October, received today (19th October). No reply to an email about the tracking not working so I couldn’t even check to see if there was a delay or where it was being shipped from. Can’t give a fair view on the product itself as I’ve not even opened it yet!

2 de octubre de 2026
Valorada con 5 estrellas sobre 5

Nice and firm and supportive

Received my pillows and was a little disappointed at first because I thought the Velcro didn’t work .then realised there’s a protective cover over it that needs removing .
Very happy now .they are sturdy and supportive for the neck can’t wait to try them out on my next long haul flight

5 de octubre de 2026
Valorada con 1 estrellas sobre 5

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY.
The pillows arrived too late to be used. When I tried to organise a return and refund I could not get hold of anyone. An invalid phone number listed, no replies to emails or messages. AVOID.

1 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered product 10 days ago and still…

Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL
Bought British thinking I would have a speedy delivery but unfortunately not the case.
Very disappointed

24 de septiembre de 2026
Valorada con 3 estrellas sobre 5

The ordering and delivery was fine but…

The ordering and delivery was fine but I’m disappointed with the product I bought 2 of the travel neck pillows and the velcro on both is really bad does not stick and so can’t really use them, it will probably cost me more to return them so I’m stuck with them I was so looking forward to using these on an upcoming holiday but looks like we’ll both have a sore neck trying to sleep on the plane 😢

3 de agosto de 2026
Valorada con 1 estrellas sobre 5

Dreadful

Dreadful
Ten days and I'm still waiting on the product to be delivered. Seems all you get for your money is stupid emails making false promises.
A joke but an expensive one on me!

1 de agosto de 2026

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