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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... Ver más

Valorada con 1 estrellas sobre 5

Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... Ver más

Valorada con 1 estrellas sobre 5

Didnt know about automatic renewal. Just cost £44 with no cancellation possible. Had to give up camper as husband had a stroke. Fuming

Valorada con 5 estrellas sobre 5

As always this company gives exactly what it says it will do! Fast, efficient, safe deliveries with a smile! A fun range of tastes from Britain and more items keep appearing on their website! THAN... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alimentos
  2. Tienda de golosinas
  3. Tienda de conveniencia
  4. Servicio de entrega de comestibles

Escrito por la empresa

A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! Highly recommended!!!

18 de noviembre de 2020
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Respuesta de Britstop

Hi Lenora, thank you so much for taking the time to give BritStop your review and kind comments. We are so pleased that you found our service exemplary. Looking forward to the opportunity of assisting you again in the future. Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Will shop again!

Great communication, friendly and helpful.
The product I purchased was fresh and delicious and a wonderful reminder of back home. I will definitely shop with Britstop again.

16 de noviembre de 2020
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Respuesta de Britstop

Hi Margaret, thank you so much for your kind comments & review of BritStop. We make service a priority to our customers, together with ensuring the products are fairly priced & fresh. We look forward to being of assistance to you again in the future. Thank you for choosing BritStop! Best Regards, Alan & Jo

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service! Even offered to drop off my order when I didn’t quite qualify for free delivery. Will be ordering from them again in the future!

15 de noviembre de 2020
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Respuesta de Britstop

Hello, thank you so much for taking the time to review and provide your feedback. We are very happy to hear you were pleased with your experience. If an order is close to the free delivery threshold and we are out delivering locally, we think it makes sense to both us & our customers that we offer to drop off their order. We look forward to the opportunity of assisting you again in the future. Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Amazing!!

Amazing!!! Fast delivery and great prices friendly service. And great safety measures

14 de noviembre de 2020
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Respuesta de Britstop

Hi Teela, Thank you so much for your review.. We take the current global situation we are living through extremely seriously & ensure we take every precaution necessary to protect everyone. We are so pleased you found our service met expectations, and we look forward to the opportunity of assisting you again in the future. Enjoy your goodies! Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Incredible service and great selection…

Incredible service and great selection 👏

11 de noviembre de 2020
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Respuesta de Britstop

Hi Samantha, thank you so much for your kind words & review. Our customers are our #1 priority, without them BritStop does not exist & we treat every order as if it were our own! We look forward to the opportunity of serving you again. Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Great to get my order today

Great to get my order today, will certainly order again, everything was what I expected. 😊

11 de noviembre de 2020
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Respuesta de Britstop

Hi Rosemary, thank you for your review. Good to hear your goodies arrived safe & sound. We look forward to the opportunity of serving you again. Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Ordered late at night, item was posted the next day. All packaging was to high standard as was the service we had from Alan and Jo. Will definitely be shopping with them again and would recommend to everyone

10 de noviembre de 2020
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Respuesta de Britstop

Hi Sharon, thank you so much for the review! So pleased that you found our service exemplary. Providing our customers with priority service together with range of products & low prices is of the utmost importance to BritStop. Enjoy your goodies! Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Awesome service

Awesome service! My order was delivered within 2hrs of placing it and the food was amazing!! Loved the good selection of items and the Christmas selection!

8 de noviembre de 2020
Opinión espontánea
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Respuesta de Britstop

Hello Briana,
Thank you so much for your review. Our priority is to provide the type of service that we expect ourselves; commitment to the customer, communication & promptness. Our range of product is constantly evolving and changing to cater to as many stocking requests as we are able. Thank you for supporting our new business and we look forward to assisting you again. Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Amazing speed & quality

Amazing speed & quality.
Will definitely purchase again.

19 de octubre de 2020
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Respuesta de Britstop

Hi Lucy, thank you so much for your review. Great to hear you were happy with our products & service. We look forward to being of service to you again soon. Best Regards, Al & Jo BritStop

Valorada con 5 estrellas sobre 5

Good products and delivery was quick…

Good products and delivery was quick and easy. Great value flat rate delivery across Canada

17 de octubre de 2020
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Respuesta de Britstop

Hello Lu, Thank you so much for the review. So pleased your products arrived safely & quickly. The focus of BritStop is to ensure our customers receive the best possible service together with affordable pricing and shipping. Thank you again, we look forward to the opportunity of serving you in the future. Look out for the Christmas specials! Al & Jo BritStop

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, friendly and very quick!

17 de octubre de 2020
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Respuesta de Britstop

Hi Cameron, thank you for taking the time to review us. Providing high quality customer service is our priority. Looking forward to assisting you again. Best Regards, Al & Jo BritStop

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Growing up my grandmother used to send care packages full of these treats! I'm so happy to have them again. And the snowballs!!! Sooo good 🥰

13 de octubre de 2020
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Respuesta de Britstop

Hi Katrina, thank you so much for your review. Great to hear that the goodies brought back happy memories for you. And those delicious snowballs...we have on special right now! Looking forward to being of service to you & Jeff again. Best Regards, Al & Jo, BritStop

Valorada con 5 estrellas sobre 5

Fast and friendly service

Fast and friendly service, thank you!

5 de octubre de 2020
Opinión espontánea
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Respuesta de Britstop

Hi Lisa, thank you so much for your review. It is so encouraging to know that our service met your expectations. We look forward to assisting you in the future. Best Regards, Al & Jo The BritStop

Valorada con 5 estrellas sobre 5

arrived before the expected due date…

arrived before the expected due date and everything packaged well

2 de octubre de 2020
Opinión espontánea
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Respuesta de Britstop

Hello Ian, Thank you for your review , it is much appreciated. So pleased that shipping took less time than expected, we have had good experience with Canada Post so far. We take special care when packing a shipment as we want to ensure customers orders are received in as good a condition as they leave us. We look forward to the opportunity of serving you again in the future. Best Regards, Alan & Jo The BritStop

Valorada con 5 estrellas sobre 5

Got exactly what we ordered

Got exactly what we ordered, super fast!! We Will definitely be ordering again!! Thank you!

1 de octubre de 2020
Opinión espontánea
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Respuesta de Britstop

Hi Charlotte, thank you so much for your review. It’s great to hear that your order arrived so promptly. We hope you enjoy your goodies! Looking forward to serving you again in the future. Best Regards, Alan & Jo The BritStop

Valorada con 5 estrellas sobre 5

Absolutely outstanding customer…

Absolutely outstanding customer service!!! Placed an order and within 30 minutes it was delivered. We have ordered now 3 times and we love the availability of products & affordability!

26 de septiembre de 2020
Opinión espontánea
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Respuesta de Britstop

Hi Amie, Thank you for your review. So pleased you are enjoying the service we provide and products we have available. We operate BritStop by the standard customers should expect; Shop-Click-Delivered. We are constantly expanding & keep in stock (challenging at times!) our range of products because we also want to deliver on customers requests. Thank you for your order and continued support. Best Regards, Alan & Jo BritStop

Valorada con 5 estrellas sobre 5

Arrived quickly and well packed …

Arrived quickly and well packed Excellent service

7 de septiembre de 2020
Opinión espontánea
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Respuesta de Britstop

Thank you so much for the review Gary, we hope you enjoy the products and look forward to being of service to you again.

Valorada con 5 estrellas sobre 5

Friendly fast and fab !

2 de septiembre de 2020
Opinión espontánea
Logotipo de Britstop

Respuesta de Britstop

Thanks Paul! Hope you’re enjoying the goodies. We look forward to being of service to you again.

Valorada con 5 estrellas sobre 5

Fantastic experience.

Great experience, New store so dont expect a HUGE load of inventory, but what they have was great. Got a good selection of great snacks at reasonable prices. Communication was quick and cheerful, an item i had ordered was not available so they immediately contacted me for a replacement, AND added a nice little freebie for the inconvenience, and to say thanks for a first time order. Order was at my door very shortly after ordering, less than an hour. Stellar experience! will definitely purchase again.

30 de agosto de 2020
Opinión espontánea
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Respuesta de Britstop

Hi Paul, thank you so much for the review! Our aim is to be the most reasonably priced whilst providing service excellence. As our business grows, so will our inventory, listening to customers & stocking what they are looking for. Thank you once again, we look forward to being of service to you again in the near future.

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