Broderick Group Limited  Opiniones 

46
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

What an absolute scam of a company! I hadn't used one of their rotating vending machines before as I try and avoid this overpriced muck but was stuck with no lunch, so reluctan... Ver más

Valorada con 5 estrellas sobre 5

What can I say about Broderick's, worked with the company for 16 years as supplier and now as part of the team and I love every minute. The company keeps moving forward with technology and in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have 2 coffee machines through Brodericks, coffee very much enjoyed by all our staff ! We needed some guidance on how to clean our machines and Lynsey arranged for Andi to come to site free of char... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service and help. I struggled to use my account, turns out i had deposited too much credit so had been put on hold due to fraud protection which i can not argue with at all. After contact... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Máquina expendedora de café

Escrito por la empresa

Broderick’s are the very best vending company in the world supplying and operating vending machines. Where the customers always comes first, from time to time a machine will malfunction but believe me when I say . "NO ONE LOSES MONEY IN A BRODERICK'S VENDING MACHINE ", you will be refunded and contacted, pending transactions will disappear as our machines are run by AI technologies and a team that care. livechat helpdesk@brodericks.co.uk Linkedin and Facebook and now trust pilot are monitored seven days a week I'm John Broderick the Managing Director ring me 07966140280 VENDING MACHINES , COFFEECARTS , BEAN2CUP, TRADITIONAL & TABLE TOP , FOOD MACHINES CHILLED & FROZEN FOOD MACHINES , SNACKS, BOTTLES, PHONE ACCESSORY , MICROMARKETS , PANTRY SERVICES VENDING SUPPLIES, INGREDIENTS.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 66% de las opiniones negativas

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4,0

Todas las opiniones

(46)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Broderick & Co-Op Vending

Our experience with Broderick & Co-op Vending has been nothing short of excellent. Since partnering with them, we’ve received outstanding customer service and support. The engagement day organized in collaboration with Broderick’s was a great success, creating a fun and interactive experience for our staff. Additionally, their app has been a fantastic tool, enhancing staff engagement and offering exciting rewards. It’s been a smooth and rewarding journey so far!

24 de julio de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

wow ⭐️⭐️⭐️⭐️⭐️ five stars straight back to you for a great collaboration staff really participated and made the job easy ! benefits and win win for all . i will thank the team they loved attending .

Valorada con 5 estrellas sobre 5

Outstanding Customer Service from Broderick’s

I had a fantastic experience with Broderick’s recently and wanted to highlight their excellent customer service. After encountering a small issue with one of their machines, I contacted their support team and was incredibly impressed by how quickly and professionally they responded.

Zoe from their team went above and beyond — not only was the issue resolved promptly, but the refund process was smooth, and they even offered a goodwill gesture which I really appreciated. It’s rare to find companies that take accountability and treat customers with such respect and efficiency.

Thanks to this experience, I’ll definitely continue to use Broderick’s machines in future. Great service, great team — highly recommended!

24 de junio de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Thank you for comments Zoe is delighted and been shown the review thank you this means a lot to the team

Valorada con 5 estrellas sobre 5

Customer service

I made a purchase from one of their work machines. I was charged the wrong amount.
I got in touch through their online contact form and got it resolved within 24 hours. Can't ask for better than that.

12 de junio de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

thank you fed back the feedback to the team they are very thank full for your comments at Broderick's no one loses money

Valorada con 5 estrellas sobre 5

Great service and help.

Great service and help.

I struggled to use my account, turns out i had deposited too much credit so had been put on hold due to fraud protection which i can not argue with at all.

After contacting brodericks they seen the issue straight away and sorted it with no dramas. Help and communication outstanding.

8 de mayo de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

great to chat and glad the team were able to explain enjoy the app really appreciate this feed back means a lot to the team mentioned and shared this morning five stars straight back to you

Valorada con 5 estrellas sobre 5

Liv and Hailey came in clutch

Liv and Hailey came in clutch. They helped us with it all and made sure we was good 😌

22 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

glad you got to meet the team enjoy pay4vend and the vending machines

Valorada con 1 estrellas sobre 5

You will get charged for things you never got

Okay, enough is enough.

Their automated vending machines (the one's based on weight) are not working anymore!

On the 14/04 and today on the 16/04/2025 I tried getting a red bull qt work and on both cases it charged me for 2 items!

The first time I placed the red bull back thinking it would realise I only took one, but it just locked the vending machine and also kept my money. I didn't have the time to bother, so I decided to let it slide.

This morning it happened again. I decided to scan the item in case that fixes it and it tried to charge me twice again. I ended up placing the can back and once more I have been charged without getting anything out!

If you're thirsty/hungry do yourself a favour and go literally ANYWHERE else to buy things. Their vending machines do not work and you will be charged for things you never received.

Avoid.

16 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Nick its the caterer on site not us im afraid id speak and chase the right people very sorry this happened to you , ch@co are the caterer hope they sort it out if they don't contact them let them know as we don't have their details hopefully you can change the review.

Valorada con 5 estrellas sobre 5

Amazing

Lovely staff, great coffee. Definitely worth getting the app

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

big thank you means. lot the team have shared

Valorada con 5 estrellas sobre 5

Great idea!

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Big thank you the university is a great place for vending machines

Valorada con 5 estrellas sobre 5

Really great idea

Really great idea - they give you reward points to spend! Easy app to use.

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Loyalty and engagement rewarded. The app is taken all over the city

Valorada con 5 estrellas sobre 5

Excellent love brodericks

Excellent love brodericks! Brilliant vending machines.

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Big thanks Daniel great to see the machines working and pleasing everyone at the university

Valorada con 5 estrellas sobre 5

Exceptional offer and services

As part of a promotional offer, Broderick gave me a quite lucrative deal. The staff at the desk, Libby and Hayley, were very professional and friendly, who explained the offer and helped me to get the best deal, Broderick Group Limited could offer their customers. All together more than 5 stars from me.

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Thank you the app has many loyalty benefits

Valorada con 4 estrellas sobre 5

Good coffee

Good coffee - affordable and effective

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Five start straight back at you really appreciate it enjoy the app at the university the app works at the Arndale and Trafford Centre

Valorada con 5 estrellas sobre 5

This machine is perfect

This machine is perfect! Convenient

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

thank you means a lot to the team hope you enjoy your new vending machines

Valorada con 5 estrellas sobre 5

Great experience!

Great experience whilst using the Pay4Vend app, easy to use!

7 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

thank you our pay4vend app is not only for the university but whilst on your travels Trafford Centre < Metro centre and lots of regional airports

Valorada con 5 estrellas sobre 5

Great Service

Machines are always serviced and offer a great selection, the team that look after the machines in my work place always leave them clean and full! (We have had some questionable companies before Brodericks)

Great company and service, they know what they are doing.

BTW get the PAY4VEND app, I won £5 free credit!

4 de abril de 2025
Opinión espontánea
Logotipo de Broderick Group Limited

Respuesta de Broderick Group Limited

Thank you very much we have only just started our trust poilot journey encouraging clients at new installations and existing to give our business an honest review we don't always get it right but we try our best

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