What an absolute scam of a company! I hadn't used one of their rotating vending machines before as I try and avoid this overpriced muck but was stuck with no lunch, so reluctan... Ver más
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Consulta las opiniones de los clientes
What can I say about Broderick's, worked with the company for 16 years as supplier and now as part of the team and I love every minute. The company keeps moving forward with technology and in... Ver más
La empresa ha respondido
We have 2 coffee machines through Brodericks, coffee very much enjoyed by all our staff ! We needed some guidance on how to clean our machines and Lynsey arranged for Andi to come to site free of char... Ver más
La empresa ha respondido
Great service and help. I struggled to use my account, turns out i had deposited too much credit so had been put on hold due to fraud protection which i can not argue with at all. After contact... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Broderick’s are the very best vending company in the world supplying and operating vending machines. Where the customers always comes first, from time to time a machine will malfunction but believe me when I say . "NO ONE LOSES MONEY IN A BRODERICK'S VENDING MACHINE ", you will be refunded and contacted, pending transactions will disappear as our machines are run by AI technologies and a team that care. livechat helpdesk@brodericks.co.uk Linkedin and Facebook and now trust pilot are monitored seven days a week I'm John Broderick the Managing Director ring me 07966140280 VENDING MACHINES , COFFEECARTS , BEAN2CUP, TRADITIONAL & TABLE TOP , FOOD MACHINES CHILLED & FROZEN FOOD MACHINES , SNACKS, BOTTLES, PHONE ACCESSORY , MICROMARKETS , PANTRY SERVICES VENDING SUPPLIES, INGREDIENTS.
Información de contacto
1 Alpha Point, Bradnor Road, M22 4TE, Manchester, Reino Unido
- 0800 995 6000
- John@brodericks.co.uk
- brodericks.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
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Broderick & Co-Op Vending
Our experience with Broderick & Co-op Vending has been nothing short of excellent. Since partnering with them, we’ve received outstanding customer service and support. The engagement day organized in collaboration with Broderick’s was a great success, creating a fun and interactive experience for our staff. Additionally, their app has been a fantastic tool, enhancing staff engagement and offering exciting rewards. It’s been a smooth and rewarding journey so far!

Respuesta de Broderick Group Limited
Outstanding Customer Service from Broderick’s
I had a fantastic experience with Broderick’s recently and wanted to highlight their excellent customer service. After encountering a small issue with one of their machines, I contacted their support team and was incredibly impressed by how quickly and professionally they responded.
Zoe from their team went above and beyond — not only was the issue resolved promptly, but the refund process was smooth, and they even offered a goodwill gesture which I really appreciated. It’s rare to find companies that take accountability and treat customers with such respect and efficiency.
Thanks to this experience, I’ll definitely continue to use Broderick’s machines in future. Great service, great team — highly recommended!

Respuesta de Broderick Group Limited
Customer service
I made a purchase from one of their work machines. I was charged the wrong amount.
I got in touch through their online contact form and got it resolved within 24 hours. Can't ask for better than that.

Respuesta de Broderick Group Limited
Very fancy very cool
Very fancy very cool, definitely impressed a village boy like me

Respuesta de Broderick Group Limited
Great service and help.
Great service and help.
I struggled to use my account, turns out i had deposited too much credit so had been put on hold due to fraud protection which i can not argue with at all.
After contacting brodericks they seen the issue straight away and sorted it with no dramas. Help and communication outstanding.

Respuesta de Broderick Group Limited
Ok i appreciate you wanting a feedback…
Ok i appreciate you wanting a feedback that is nixe

Respuesta de Broderick Group Limited
Liv and Hailey came in clutch
Liv and Hailey came in clutch. They helped us with it all and made sure we was good 😌

Respuesta de Broderick Group Limited
You will get charged for things you never got
Okay, enough is enough.
Their automated vending machines (the one's based on weight) are not working anymore!
On the 14/04 and today on the 16/04/2025 I tried getting a red bull qt work and on both cases it charged me for 2 items!
The first time I placed the red bull back thinking it would realise I only took one, but it just locked the vending machine and also kept my money. I didn't have the time to bother, so I decided to let it slide.
This morning it happened again. I decided to scan the item in case that fixes it and it tried to charge me twice again. I ended up placing the can back and once more I have been charged without getting anything out!
If you're thirsty/hungry do yourself a favour and go literally ANYWHERE else to buy things. Their vending machines do not work and you will be charged for things you never received.
Avoid.

Respuesta de Broderick Group Limited
Amazing
Lovely staff, great coffee. Definitely worth getting the app

Respuesta de Broderick Group Limited
Great selection of drinks and snacks and super easy to use with the pay4vend app🤩
Excellent service

Respuesta de Broderick Group Limited
Really great idea
Really great idea - they give you reward points to spend! Easy app to use.

Respuesta de Broderick Group Limited
Excellent love brodericks
Excellent love brodericks! Brilliant vending machines.

Respuesta de Broderick Group Limited
Exceptional offer and services
As part of a promotional offer, Broderick gave me a quite lucrative deal. The staff at the desk, Libby and Hayley, were very professional and friendly, who explained the offer and helped me to get the best deal, Broderick Group Limited could offer their customers. All together more than 5 stars from me.

Respuesta de Broderick Group Limited

Respuesta de Broderick Group Limited

Respuesta de Broderick Group Limited
Great experience!
Great experience whilst using the Pay4Vend app, easy to use!

Respuesta de Broderick Group Limited
Great selection of snacks and a great…
Great selection of snacks and a great app !

Respuesta de Broderick Group Limited
Great Service
Machines are always serviced and offer a great selection, the team that look after the machines in my work place always leave them clean and full! (We have had some questionable companies before Brodericks)
Great company and service, they know what they are doing.
BTW get the PAY4VEND app, I won £5 free credit!

Respuesta de Broderick Group Limited
Coffee machines at Salford university
Coffee machines at Salford university, nice fresh hot quality coffee

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