Broderick Group Limited  Opiniones 

These often don’t work for me however 3 weeks ago I tried to get a drink twice and was charged despite not getting anything. I reported this to the building at the time. The helpdesk were quick to respond at first but then have gone weeks ignoring me. Over 3 weeks later I decided to phone them, the woman on the phone was so rude. She was basically accusing me of lying and saying I was using old screenshots despite me emailing the screenshots of the transactions leaving my bank whilst on the call with her. The time and the fact I was on a call could clearly be seen on the screenshots but she said these were old screenshots and pending transactions. She was talking about a totally different thing where I apparently spent £1.35? I think she was trying to talk her way out of refunding me. She was also speaking over me a lot and not grasping what I was telling her. She said she would speak to accounts but I’m not holding much hope of her actually ringing me back as she didn’t take my number. I’ve since sent a screenshot of my bank statement to prove I wasn’t lying as she made out. My rating isn’t necessarily based on the experience I had initially but the way it has been handled seems so unprofessional.

Update: she emailed and will refund me and has apologised but I don’t think it should have got to this.

I recently had a really disappointing experience with a coffee vending machine, so I tried the cold vanilla latte option. Unfortunately, it turned out to be a massive disappointment from beginning to end.

First and foremost, when I choose the cold vanilla latte, I expected a nice, frosty beverage. Instead, I received a cup filled with a lot of water and no ice. The machine did not even attempt to cool the drink, and it appeared to simply dilute the coffee mix with water, rendering the entire concoction quite bland and unappealing.

I am trying to lose weight and track my calories but can not find any calorie information on the products in the vend machine, specifically calories and fat content for a small skinny latte.

Was charged £7.35 for hot chocolate and a bag of crisps was told I would get a refund but 13 days on no refund I will never use them again customer service is non existent

What can I say about Broderick's, worked with the company for 16 years as supplier and now as part of the team and I love every minute.

The company keeps moving forward with technology and innovation, it isn't just a buzz word its what we do.

One of a kind business who care about employee's, customers, customer service and amazing drinks. A family business where everyone is part of the family.

From our in house power bi dashboards, unique pay4vend loyalty mobile app, innovative vending machines and unbeatable bean to cup coffees why would you choose anyone else.....and I've not even mentioned our brownies!!

I just love your brownies. Simply delicious. Keep up the good work. Yum yum