Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great experience overall. I sent in a device under the faulty power category and, although there was a bit of initial confusion during inspection, the team handled everything professionally when I... Ver más
They were great and helped me resolve a problem I had unlinking iCloud from the phone I sent them. And they paid the full quote given online straight into my bank, unlike other phone buying companies.... Ver más
Sold my iphone with broken camera to this company - This company paid me so fast. No negotiation. I was honest about the damage to my phone and so were they. They paid me what they promised.
Información sobre la empresa
Acerca de Broken Fones
Escrito por la empresa
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Información de contacto
259 Hospital Street, B19 2YF, Birmingham, Reino Unido
- hello@brokenfones.com
- brokenfones.com
Quick turnaround
Quick turnaround, from day 1 when I filled out the form to payment it took me 5 days to get my money, amount came was the same amount.
6 de febrero de 2025
Easy to sell and funds took 2 hours to…
Easy to sell and funds took 2 hours to receive, I was expecting couple of days, this is very fast service.
6 de febrero de 2025
Fast reliable and good value
Fast reliable and good value, communication was good as well.
6 de febrero de 2025
Perfect service to sell old iPhone
Perfect service to sell old iPhone, will recommend to my family we have got few phones to to sell.
5 de febrero de 2025
They paid me full price
They paid me full price, i was expecting at least 30% reduction because of battery health issue.
6 de febrero de 2025
I used brokenfones twice within last…
I used brokenfones twice within last two months, on both occasions they paid what they promised, there were no delays.
6 de febrero de 2025
I am giving 5 starts but they exceeded…
I am giving 5 starts but they exceeded my expectations, they paid me £70 for my old iPhone 11.
6 de febrero de 2025
Brilliant service
Brilliant service, paint what they originally quoted not quibbles. Super fast payment perfect.
6 de febrero de 2025
Best service
Best service, whole process was very quick, would definitely recommend, prices are better compared to other recyclers.
6 de febrero de 2025
Very easy to get a good estimate of…
Very easy to get a good estimate of phone worth on website before choosing to go with them, my phone was in bad condition but price I got was very fair.
6 de febrero de 2025
The whole process was really good
The whole process was really good, and very simple, the payment was promptly actioned without any issue, would recommend.
6 de febrero de 2025
Good experience
Good experience, would use again, payment was made within 24 hours.
3 de febrero de 2025
Easy to send
Easy to send, they only buy broken phones, so I sent working one to another company.
4 de febrero de 2025
The whole process was seamless and very…
The whole process was seamless and very easy to do, would have no hesitating using again and recommending.
3 de febrero de 2025
This is such a great service
This is such a great service, easy to use site, I used my own label to ship the phone, they paid straightaway after recieving my phone.
20 de enero de 2025
This was very quick and easy…
This was very quick and easy transaction, sold my iPhone 12, no issues even though front and back were broken.
16 de enero de 2025
I recently had the pleasure of…
I recently had the pleasure of interacting with Adam and I was thoroughly impressed with the level of professionalism, will use the service again.
16 de enero de 2025
Quick and helpful customer service
Quick and helpful customer service, will be coming back.
16 de enero de 2025
Really impressed with the way they…
Really impressed with the way they handled my sale from start to finish. Great service, very competitive prices offered and paid as promised very fast would highly recommend…
16 de enero de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.