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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Customer service: 0/10. I was charged twice, tried to cancel my order, and was promised a refund that I still haven't received. On top of that, I paid for postage, but the parcel was never delive... Ver más

Valorada con 1 estrellas sobre 5

Gummies came in different packaging with a different name. You are totally unaware when you order that it signs you up to a subscription at nearly £50 a month! Lucky my bank stopped it but have the in... Ver más

Valorada con 1 estrellas sobre 5

AVOID - sadly I didnt read the reviews before ordering a one off trial and now find myself being charged £49.99. I did not sign up to a subscription. Now they are ignoring my multiple emails to cancel... Ver más

Valorada con 5 estrellas sobre 5

I've become much more cautious about spending long periods in direct sunlight. These gummies gave me another option that fit better with how I take care of my skin. The glow developed steadily without... Ver más


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1,7

Muy malo

TrustScore: 1.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(33)

27 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cowboy company -

They don't work and they debited money from my account 2 weeks after my purchase 49.99. Ended up having to contact my bank.
DO NOT BUY FROM THIS COWBOY COMPANY.

3 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY

Customer service: 0/10.

I was charged twice, tried to cancel my order, and was promised a refund that I still haven't received. On top of that, I paid for postage, but the parcel was never delivered to my address and was allegedly "lost."

I want to make sure no one else goes through the same experience. The service has been extremely unprofessional, and the way this business is run has been very disappointing.

2 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

omg what a bad company

omg what a bad company, I've been in touch wit the fraud department and my bank....
i tried to order 1 bottle of gummies for £11.99 they said i clicked on there stuff and then they took£ 75,63 out of my account...i emailed them they said the would give a percentage off to say sorry for the inconvenience, and give me back £63...well I'm still waiting, no sign of the product...and they have said ive got a subscription which i haven't done
Today they have tried to take out £49.99...so I've been in touch with my bank and they have stopped the payment...they have given me a number for fraud...PLEASE DO NOT BUY FROM THES COMPANY.....

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Automatic subscription BEWARE

Gummies came in different packaging with a different name. You are totally unaware when you order that it signs you up to a subscription at nearly £50 a month! Lucky my bank stopped it but have the inconvenience of ordering new bank card! DO NOT BUY!!!!

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Well where do i start absolutely…

Well where do i start absolutely shocking. This company are such a scam, you purchase off the website they send the product, the following month they then think its ok to take money out of your account without your say so. They set up a subscription without authorisation from you. When emailing them to get money back, they say about we cant as it has already been shipped. Really not that quickly. Email is always from someone called chole...

They offered me 70% refund on the 11th of June, I have still not had a refund its been nearly a month, they have received about 15-20 emails and I get the same response, we are trying to escalate the situation etc etc.. honestly worst experience ever. Please read the reviews before you purchase.

Thanks

16 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

AVOID - sadly I didnt read the reviews before ordering a one off trial and now find myself being charged £49.99. I did not sign up to a subscription. Now they are ignoring my multiple emails to cancel the subscription I didnt sign up to and refund my money. Total scam.

6 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

a much healthier approach for me

I've become much more cautious about spending long periods in direct sunlight. These gummies gave me another option that fit better with how I take care of my skin. The glow developed steadily without looking forced. It feels much easier than maintaining a traditional tanning routine. I'm very satisfied .

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad do not purchase!

Bad do not purchase!! I did not subscribe to this product and money keeps leaving my account. Emailed and keep getting same response we can give you partial refund etc etc, so no full refund. Then no further emails. I even had an email stating I do not have subscription and they still take money. Please avoid at all costs.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've recommended these to my cousin…

I've recommended these to my cousin because she struggles with self tanners staining her clothes. She was impressed after seeing my results in person. I love that the color looks subtle instead of exaggerated. It feels much more realistic than fake tanning products. I'll happily keep using them.

25 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have an ongoing issue with BRONZII SYDNEY...who are Americian based…

I have an ongoing issue with BRONZII SYDNEY...6 weeks ago I purchased 1 pack of Tanning Gummies. Unfortunately something occurred where 3 other invoices were generated equalling $135.?? I had to take one order..but I contacted Customer service and explained that somehow their App had added 3 invoices that I didn't order and could they please CANCEL THE 3 INVOICES. This was 6 weeks ago.
Yesterday 2/7/26,I saw BRONZII SYDNEY STOLE $135.00 OUT OF MY BANK ACCOUNT that was unauthorised and generated 2 invoices for products totalling $135.00. I contacted BRONZII SYDNEY and wrote what had happened 6 weeks earlier that their system had charged my bank account with 2 Invoices BZ24091 and BZ23874 equalling $135.00..AGAIN...THAT I DID NOT ORDER NOR DID I GIVE AUTHORITY TO TAKE $135.00 OUT OF MY BANK ACCOUNT.
The customer service person spoke to Management who offered HALF MY MONEY BACK...EVEN THOUGH IT WAS THEIR SYSTEMS ERROR...BECAUSE I HAD NOT ORDERED BZ24091 OR BZ23874 NOR DID I AUTHORISE MONEY $135.00 TAKEN OUT OF MY BANK ACCOUNT. I SAID I WOULD NOT ACCEPT HALF MY MONEY BACK BECAUSE I HAD NOT ORDERED NOR GIVEN AUTHORITY TO TAKE MONEY OUT OF MY ACCOUNT.
You see, I'm a DISABLED AGED PENSIONER..ON A SET INCOME.
BRONZII SYDNEY MANAGEMENT DID NOT CARE.
SO I have lodged formal complaints with: Fair Trading Australia
Aged Care Commission of Australia
Retail Ombudsman's Office
And I've contacted the television stations 60 Minutes to tell my story. As if I have been treated this way...others will be treated the same way.
I have now posted a review on Trustpoint about my experience with BRONZII SYDNEY.
KATHRYN

2 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dubious practices in my opinion

Dubious practices in my opinion.
Placed an order end of May - not received.
Company wont give full refund.
Then took £50 from my account as I had unknowingly been signed up for a subscription.
Avoid at all costs.

31 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

Took payment for order £29.99 plus an extra £25.94 for a "subscription" I didn't ask for. I immediately cancelled the order 11/6/26 - despite numerous emails and promises still no refund of my money. This is a total scam ! Hi Linda,

I have successfully cancelled your order #BZ13498 per your request. You should receive an email confirmation for this shortly.

Regarding the pending charges you mentioned, these were part of the single order I have now cancelled. Your bank will release those holds according to their own processing timelines.

Kind regards,
Alex
Bronzii Customer Service

11 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers! AVOID!

This company makes it too easy to inadvertently make extra purchases. These purchases do not add to a checkout basket or ask for confirmation to go ahead with the order. They literally just take your money! You do not even realise until it comes out from your bank.

On contacting them they will tell you the order has already been shipped (I don’t believe it could be that quick) and offer what seems to be a standard 30% refund, but after a month and over 10 emails there is still no refund. Another standard response (always from Chloe) states that it must be my banks fault and they are investigating and it is their highest priority.

At the point of the first email, I was assured, in writing, that any subscriptions were fully cancelled. Yet yesterday they tried to charge me nearly £100. My Bank have put stops to them trying to charge my card.

The gummies look nothing like they are advertised on their website and after a month there is no difference, they have done nothing! AVOID this company. They are absolute scammers!

30 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

i would not recommend this company i…

i would not recommend this company i placed an order with them which i received this morning i got an email to say thankyou for your order which i hadnt ordered and they were gonna take £95.99 out of my bank and now the payment received by them so tomorrow im raising a dispute and fraudent activity and let them deal with it so please do not buy off this company and ive been taking for 4 weeks and no change i just wanted to put a warning out

29 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They took $187.43 out of my account and…

They took $187.43 out of my account and said I took out a subscription which I didn’t 😤 got in touch with my bank.Instead of trying to help they offered me 30%off this order and 2 month off 😡stay away that’s all I can say I’m a pensioner and they wouldn’t listen.If I could give 0 stars I would.

28 de junio de 2026
Opinión espontánea

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