Customer service: 0/10. I was charged twice, tried to cancel my order, and was promised a refund that I still haven't received. On top of that, I paid for postage, but the parcel was never delive... Ver más
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Consulta las opiniones de los clientes
Gummies came in different packaging with a different name. You are totally unaware when you order that it signs you up to a subscription at nearly £50 a month! Lucky my bank stopped it but have the in... Ver más
AVOID - sadly I didnt read the reviews before ordering a one off trial and now find myself being charged £49.99. I did not sign up to a subscription. Now they are ignoring my multiple emails to cancel... Ver más
I've become much more cautious about spending long periods in direct sunlight. These gummies gave me another option that fit better with how I take care of my skin. The glow developed steadily without... Ver más
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Unauthorised Subscription Taken – Beware!
This company are nothing short of rip-off merchants
Ordered these to try and had zero effect and then unbeknown to me they took a further subscription without my permission or consent
I have emailed the company on numerous occasions asking to resolve this and I keep getting the same old bs back that it’s in process. I have now reported this company to my fraud team at my bank and they are now investigating
Order these at your peril, the company promotes it’s product but the customer service is an absolute nightmare
Shocking service!
Shocking service!! Bought these as wanted to have a glow before going on holiday - the payment page is so confusing and ended up ordering extra items that I didn’t want or need - didn’t realise until I got the email to say what I had ordered. Contacted them straight away to receive a reply saying they couldn’t stop my order as it was already being processed!! They then arrived 5x packs of gummies with a totally different name (savannah skin) and no scrub which came as a freebie from my mistaken order. When I emailed and asked about this they replied to say that they had recently bought Savannah Skin and it was exactly the same. I then asked again about returning the incorrect order but they said they needed to investigate and offered me a 30% refund. I have since emailed twice to Chloe who was looking after this query about just wanting a refund but surprise surprise no relay.i have now emailed that I just want ALL of my money back and will return everything I ordered and I await a reply - AVOID AT ALL COSTS!!!!
Please do not buy from this company .
Please do not buy from this company .. I ordered some tanning gummies and when I confirmed it kept adding more stuff .. final payment was £140 .. emailed straight away to cancel the so called add ons .. but they said they had been dispatched … within 2 mins … with back and to emails to them they said they would give me 70% discount and cancel my subscription… which I hadn’t signed up for .. after more emails they said they had sent my refund to the bank and it was the banks fault… I am in the process of getting this back via a fraud investigation.. then today they took £80 out off my bank for a subscription.. after emailing again they said they had forgot to cancel it … luckily I’d put a stop in payments and it was only pending .. after speaking to my bank … they stopped the money going out … but Iv had to cancell my card and Apple Pay and the bank have said not to put my new card on Apple Pay as they could try to take it again .. so I’m obviously waiting on my bank for a refund for the first lot of stuff … which never arrived anyway … and as for the gummies they are the most expensive gummies Iv ever bought .. no tanning in them … this company is definitely a scam and needs investigating… I’m about to forward all my info and email to bbc watch dog. … avoid … xx
Scam
Scam,
Do not order from this website!!!!!
If I could I would give them 0 stars.
I had to contact my bank for them to stop the subscription as I email bronzii to cancel any subscription I might have subscribed for, they confirmed it’s been canceled and surprise surprise I just had £49.99 come out of my bank again
not even sure if the gummies are working.
They’ve also stopped answering my emails
I inadvertently signed up for a…
I inadvertently signed up for a subscription i didn't know I had pressed. It's an extremely sly service. I emailed immediately and they said they couldn't stop the first 3 months worth order but have cancelled further orders. However, I'm very dubious as to whether it's actually been stopped so all I can do is check next month to make sure payment hasnt been taken out of my account. I'm so annoyed with myself as I'm usually really diligent in checking what appears to be a scam but I fell for this one. Also I've since learned that these gummies give an unnatural colour to the skin and I cant find any real photographic evidence so not sure if I should take them. AVOID!!
Ordered tanning gummies for £39 then …
Ordered tanning gummies for £39 then a few weeks later they took a further £89 for an order I never placed
Avoid these scammers like a bad smell.
Absolute SCAMMERS
Absolute SCAMMERS! Wife ordered some dummies,got sent some 3 weeks later then got charged £46.99 a month later!
Must of been some hidden subscription going on but it must of been virtually impossible to find... I don't usually go to trust pilot but this made me so angry.. I just hope that whoever reads this has done so before being SCAMMED out of money..
I will be reporting this as a fraud to my bank and relevant authorities.
My friend ordered and 2 weeks later £80…
My friend ordered and 2 weeks later £80 came out of her account that ahe didnt order.. will be taking this to socail media. ( tiktok , facebook , snapchat ) i will be telling everyone not to use this company. There products was rubbish anyway.
I received a packet of gummies which I…
I received a packet of gummies which I did order, but 2 weeks later £46.99 was taken from my bank account I did NOT subscribe to anything I have reported this to action fraud I am waiting for a refund I will never order from this company again they just rip people off
Terrible horrible company
Terrible horrible company, I placed a order and never received my first package. When I tracked it or asked them about it they just kept saying it was out for delivery, weeks went by and nothing so I checked again still nothing. Then I got another charge from them on my card and it says another order is on its way and I've never even received the first one! I've blocked there future charges and sent them a message to complain. Communication with them is very difficult, definitely do NOT recommend!
SCAM SCAM SCAM
SCAM SCAM SCAM. They force add items to your cart, when you try to get a refund they refuse. The customer service is absolutely horrendous. It's a gross company. Where are the value creators in this world instead of value extractors!!!
I ordered one bottle of gummies i…
I ordered one bottle of gummies i noticed when I went to checkout there was 2 so I removed one and paid..it was 15 pound something including shipping..less than a minute later a further 29 99 went out my bank. I contacted customer services they said it was a mistake made by myself at checkout..I removed second item and if this was the case why did 2 payments go out not one payment for 2 items? They offered a 30%refund and told me I couldn't cancel order! If they did this with every customer ? I wouldn't order again even the product was good!!
Was going to order from here and just…unknown subscription
Was going to order from here and just about to pay using apple pay when I noticed the subscription. Nowhere during the buying process does it tell you that this is a subscription, so buyers beware of this when buying. I will no longer be buying as I did not agree to subscribe
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