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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered two gorgeous glass mirrors with a green glass border to go over our ‘his & hers’ sinks in our new bathroom. Unfortunately, one of the mirrors was damaged in transit and I contacted Brow... Ver más

Valorada con 5 estrellas sobre 5

Absolutely delighted with my purchases frim brown&ginger. Ordered a standard lamp which i could not find in england they got it for me then my beautiful scilian lady vase .gorgeous and last but not le... Ver más

Valorada con 5 estrellas sobre 5

I just wanted to say how impressed I was with the service of Brown and Ginger when recently purchasing a desk ! Jo and Freya gave amazing customer service when we were asking them to video the desk a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A great business and so pleased with my order! There was a slight issue with the product (caused by manufacturer) but Josephine went out of her way to help and make sure I was happy with my item. Such... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Tienda de velas
  3. Tienda de muebles
  4. Tienda de regalos
  5. Proveedor de pantallas de lámpara
  6. Tienda de iluminación

Escrito por la empresa

If you're looking for dopamine inducing home accessories, furniture, lighting, mirrors and textiles that you won't find on the high street, you've come to the right place! Bring joyful colour and style into your home, with friendly customer service and speedy dispatch on all in stock items. Brown and Ginger is a female-owned, independent small business based in rural Shrewsbury, Shropshire.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

175 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(175)

40 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing service

Ordered the Electric Blue Basket Hound on Sunday 8th December and it arrived today the 11th such quick delivery.
As for the basket hound omg it is absolutely gorgeous so quirky and different😍
My partner will be so happy with it..thanks so much worth every penny.

11 de diciembre de 2024
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Hi Cathy,

Thanks ever so much for taking the time to leave a review following your experience with B+G back in December - I'm so grateful to you and am delighted to hear the basset hound ornament was a big hit!

TrustPilot only just published your review today (March 27th) which I'm assuming you wrote on December 11th, please accept my apologies I wasn't able to thank you for it before now. I've no idea why it was so delayed in being published as it's normally same day - possibly some technical issues their side but still, I'm very glad to see it now!

Thanks again, I'm so pleased you like it!

Josephine ♥️

Valorada con 5 estrellas sobre 5

Absolutely delighted with my Ornate…

Absolutely delighted with my Ornate wall clock. The craftsmanship and design are exceptional. The quick delivery and personal customer service means I will be shopping again with Brown + Ginger. Highly recommend.

25 de marzo de 2025
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Hi Jamie,

I'm absolutely delighted that you liked your new Ornate Wall Clock - it's such a lovely piece with its vintage styling and it was lovely chatting with you via email :-)

Thank you for taking time out of your day to leave me and my little business a review, it means a great deal to me.

Best wishes,
Josephine

Valorada con 5 estrellas sobre 5

Very Happy.

I am obsessed with Brown and Ginger, so happy I came across them, beautiful.
The delivery is amazing, I ordered from them, and
It arrived the next day.
Thank you.

15 de marzo de 2025
Opinión espontánea
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Respuesta de Brown and Ginger

Thank you so much for your lovely words! I'm so glad you found us — it means the world. Delighted your order reached you so quickly too! Come back any time… B+G will be here with more beautiful things!

Josephine 💛

Valorada con 5 estrellas sobre 5

Thank you Brown and Ginger

Thank you Brown and Ginger. My pink flower glass paperweight arrived in a super gift box.
It will have pride of place in my granddaughter's /guest bedroom.
Great customer service/communication which is key to successful business.
Love the website. Thank you.

27 de febrero de 2025
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Thank you so much for your kind words!

I'm really pleased to hear the paperweight arrived safely and that it’s found such a special spot. It means a great deal to hear you’ve had a good experience 💖

B+G is always here if/when you need something special again!

Kind regards,
Josephine

Valorada con 5 estrellas sobre 5

Quirky

How have I just found Brown and Ginger? I love the weird and wonderful and all things quirky so this business is perfect. Plus it proves I'm not the only one. I ordered the cherub (with attitude) wearing sunglasses and am so pleased. It arrived yesterday well packaged and just perfect
My first purchase but definitely not my last. Great customer service with an email thanking me for my purchase don't get that with these big companies. Always like to support small businesses and can highly recommend Brown and Ginger ... go check them out you won't be disappointed.

25 de febrero de 2025
Opinión espontánea
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Respuesta de Brown and Ginger

Wow, what a fabulous review – thank you!

I'm so glad B+G's little world of quirky delights found its way to you
♥️

That cherub with attitude is a firm favourite with me too!

Massive thanks for the support, kind words, and for choosing to support a small business - it means everything.

Can’t wait to have you back and see what you choose next 😀

Kind regards,
Josephine

Valorada con 5 estrellas sobre 5

I ordered several large chest pieces

I ordered several large chest pieces, for the price I thought they would be OK but when they arrived I was amazed at the quality they exceeded my expectations, and they were packed with care as not to get broken in delivery I will definitely be using this lovely independent company again and recommending to friends and family

25 de febrero de 2025
Opinión espontánea
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Respuesta de Brown and Ginger

Hi Nikki,

Thanks ever so much for leaving me a review and for saying you'll give my little business word of mouth recommendations - those are the best!

I'm so pleased you're happy with your new ornaments and that they got to you swiftly and safely :-)

Many thanks again,
Josephine

Valorada con 5 estrellas sobre 5

Such a lovely store to deal with

Such a lovely store to deal with. Beautiful items, great prices, delivered quickly, exceptionally packaged. Just a great customer experience.

19 de febrero de 2025
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Thank you ever so much for taking the time to leave a review, I'm really pleased everything went seamlessly for you and, again, thanks so much for choosing to shop small - this little business really appreciates it!

Josephine ♥️

Valorada con 5 estrellas sobre 5

Umbrella stand

Delivery was excellent and well package. It looks amazing. Thank you to the team 😊

19 de febrero de 2025
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Thank you so much, it was lovely having you as a customer and I'm really pleased to know the item has gone to such a lovely new home!

Best wishes to you,
Josephine

Valorada con 5 estrellas sobre 5

I have been trying to find a certain…

I have been trying to find a certain gold ornament for weeks and stumbled across Brown&Ginger. I finally found the perfect ornament and It was exactly how it was shown on the photos. Ordered on Sunday and it arrived Wednesday in perfect condition. If you are ever after funky/quirky ornaments scrap home sense & TK Max, support Jo & her lovely sole business

12 de febrero de 2025
Opinión espontánea
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Respuesta de Brown and Ginger

Hi Olivia,

Thank you ever so much for taking the time out of your day to leave me a review, it was a real treat getting to chat to you via email and I'm delighted to be able to pick up Home Sense's slack!

Thanks again ♥️
Jo

Valorada con 5 estrellas sobre 5

Simply great

Simply great. I asked by e-mail whether they also send the goods to Germany. I received a positive reply within a day or two. Everything was taken care of for me, the paperwork for customs, transport etc. Invoice arrived by email. The goods were sent to me in Germany within 1.5 weeks. Without any problems. Perfectly packed. The handling was very polite. If I need something again - any time.

15 de enero de 2025
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Hi Christoph,

Thank you ever so much for leaving such a lovely review, it's a real treat knowing the items have found a safe new home with you in Germany and that my extra packaging did the job with these fragile ornaments!

I really appreciate you entrusting me with your business and I'm delighted to have been able to get the customs handled up front to save the Brexit-related hassle.

Kind regards,
Josephine

Valorada con 5 estrellas sobre 5

The ornaments are absolutely stunning.

The ornaments are absolutely stunning. The quality is outstanding and they are so eye catching. Great customer service with swift response. Fast delivery too. Will highly recommend this company to friends and family.

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

What an amazing company to deal with. fast and efficient service. I ordered an item on Wednesday and got a Royal Mail message saying it was being delivered the next day (Thursday) definitely recommend this company

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply amazing customer service

I’ve been so impressed by Brown and Ginger. I needed some help with my delivery and Josephine was so incredibly kind, helpful and generous in helping make sure I got my item in time for Christmas. Highly recommend Brown and Ginger for their beautiful items and exceptional service.

19 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company

Amazing shopping experience from start to finish, superb quality item at great price, item shipped same day and delivered next day, kept informed by text from start to finish
Definitely be back

27 de noviembre de 2024
Opinión espontánea
Logotipo de Brown and Ginger

Respuesta de Brown and Ginger

Thanks so much David, it was a pleasure having you as a customer and I really appreciate you taking the time to leave a review (especially such a lovely one!) - Josephine :-)

Valorada con 5 estrellas sobre 5

Absolutely fab customer service

Absolutely fab customer service! Beautiful unique items and a wonderful range to choose from! Fast delivery - arrived a lot faster than I expected.
Very friendly and personable owners - Brown and Ginger are fab and I'll be a forever customer 😊

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Brown and Ginger

Aww thank you Vella, what high praise indeed! And likewise, it's wonderful having customers like you :-) Look forward to hearing from you again and thanks again! Josephine 🧡

Valorada con 5 estrellas sobre 5

Octopus

Thank you so much for replacing the broken item my partner got me for my 40th.

Much appreciated! ❤️ very kind! Xx

8 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Vinyl album storage box

Fabulously constructed wooden storage boxes for my record collection. Great price and delivered super quick. 10/10 communication about my delivery. So good I've ordered another one.

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Recently purchased a great cabinet from Brown & Ginger, it was promptly delivered by a very helpful delivery person, and I could not be happier with my experience.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant products, brilliant customer service!

What a great independent business! We bought a few different things in one order, loved them all but the photo frames were a slightly different colour to what we were expecting. We contacted Josephine, the owner, asking if we could exchange them and she couldn't have been more helpful! Fast replies, couldn't do enough for us to get it sorted and we are delighted with the replacements we received!

Can't speak highly enough of our experience with Brown And Ginger!

4 de octubre de 2024
Opinión espontánea

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