I'd been looking for the chain I bought for a long time, fully insured and received it 2 days later, love it! Good customer service is so hard to come by when buying online these days, great communica... Ver más
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I'd been looking for the chain I bought for a long time, fully insured and received it 2 days later, love it! Good customer service is so hard to come by when buying online these days, great communica... Ver más
La empresa ha respondido
Purchased an expensive item online which I ended up having to return as an unwanted gift. Good comms from the seller on the returns process and they would respond quickly by email on any queries I had... Ver más
My new favourite online jewellery store. It's always slightly nerve wracking when ordering for the first time from an online store. I have now had 2 orders from Browns and have been extremely happy w... Ver más
La empresa ha respondido
Very happy with my yellow gold and lab grown diamond bracelet, I chose the larger carat size and it’s beautiful. Delicate gold chain with very effective good size stones spaced around which sparkle.... Ver más
La empresa ha respondido
Our well established stores are built upon the proficiency and integrity of our hard working staff – which make Browns Family Jewellers one of the leading high street jewellers in Yorkshire. Use our store locator to find your nearest store, where upon arrival you will be greeted by a knowledgeable and reputable member of our team who are there to offer you help and professional advice.
Escrito por la empresa

P.O.Box 718, HG1 9NJ, Harrogate, Reino Unido
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Ha contestado el 87% de las opiniones negativas
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I had such a helpful lady helping me, excellent service and extremely happy with ring I bought from Brown's Family Jewellers. 5* experience

Respuesta de Browns Family Jewellers
Great experience! Excellent communication and very fast delivery

Respuesta de Browns Family Jewellers

Respuesta de Browns Family Jewellers
Great product and excellent customer service

Respuesta de Browns Family Jewellers
Twice I have purchased from Browns Jeweller’s and both times I have been thrilled with my purchase. Excellent quality at excellent prices! Thank you!!

Respuesta de Browns Family Jewellers

Respuesta de Browns Family Jewellers
Beautiful jewellery, great price, beautifully packaged and very quick delivery. Will be looking to buy again from this company.

Respuesta de Browns Family Jewellers
It arrived really fast was gift wrapped beautifully and I’m made up with the ring xx I had been looking for that exact ring for a while it’s absolutely gorgeous

Respuesta de Browns Family Jewellers
Chuffed with necklace. Best price for that type on internet. Fast postage, nicely packaged. Would purchase again

Respuesta de Browns Family Jewellers
From the start to the moment I received my order everything was great. Friendly customer service, always willing to answer 100s of my questions in a polite manner. Order received on time, got a 10% discount too so I was pleased with the price. It is smaller though, or looks more dainty than in a photo but I am still happy with my purchase. Thank you

Respuesta de Browns Family Jewellers
I cannot recommend Browns Family Jewellers enough. I unfortunately had to return my order which Royal Mail took their sweet time getting back to Browns. The communication from Razia was exceptional, she kept me up to date and let me know as soon as the package arrived and I was refunded immediately.
Fantastic customer service!

Respuesta de Browns Family Jewellers

Respuesta de Browns Family Jewellers
Just purchased the Emerald Cut Lab diamond ring from this Wonderfull jewellers! It's an absolutely stunning ring! It had to go up a few sizes which they did the same day and posted out the same day. Thats exellent service in my book. The ring was a treat for myself, yes men can wear diamond rings it is 2026 after all. The resizing is flawless and the band is thick and solid, the stone settings are of good quality also. Overall, this is a really solid good quality piece of jewellery and I am absolutely delighted with it. I'll certainly return to this jewellers again albeit online. Lastly, the ring was posted Royal Mail Special delivery and arrived before 10:30. Thank you all so much! Ieuan. :)

Respuesta de Browns Family Jewellers
Exactly what we wanted great earring's fast delivery 🌟🌟🌟🌟🌟

Respuesta de Browns Family Jewellers
My wedding ring was perfect, it looked just like the pictures and fitted around my engagement ring like it was made for it!
On top of that, the ring was dispatched and delivered very quickly!
Very happy with the ring and level of service, would recommend them to anyone :)

Respuesta de Browns Family Jewellers
Fabulous experience! We bought a beautiful eternity ring at the airport in Johannesburg. Nikki made this purchase very special for us both which we had not expected. Everyone was kind, helpful and happy for us - so much so that we visited again for another purchase! We would definitely go back to Browns
Gorgeous item, delivery quickly and efficiently. I would definitely choose to shop here again.

Respuesta de Browns Family Jewellers
Not usually one to write reviews, but I had to say how amazing browns were. I ordered a ring for my partner for Christmas (got the wrong size, shock!) Razia was incredibly helpful, I shipped it back and they resized and returned the ring. Impeccable customer service

Respuesta de Browns Family Jewellers
Purchased several items from Browns and have been pleased with the service and quality of the items. My most recent purchase was an unwanted gift which I returned. Returns process was very smooth and hassle-free. Communications from Browns was clear and accurate.

Respuesta de Browns Family Jewellers
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