Browns Family Jewellers Opiniones 

2503
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I'd been looking for the chain I bought for a long time, fully insured and received it 2 days later, love it! Good customer service is so hard to come by when buying online these days, great communica... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Purchased an expensive item online which I ended up having to return as an unwanted gift. Good comms from the seller on the returns process and they would respond quickly by email on any queries I had... Ver más

Valorada con 5 estrellas sobre 5

My new favourite online jewellery store. It's always slightly nerve wracking when ordering for the first time from an online store. I have now had 2 orders from Browns and have been extremely happy w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with my yellow gold and lab grown diamond bracelet, I chose the larger carat size and it’s beautiful. Delicate gold chain with very effective good size stones spaced around which sparkle.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería
  2. Distribuidor de diamantes
  3. Joyero
  4. Servicio de reparación de joyería
  5. Casa de empeños
  6. Relojería

Escrito por la empresa

Our well established stores are built upon the proficiency and integrity of our hard working staff – which make Browns Family Jewellers one of the leading high street jewellers in Yorkshire. Use our store locator to find your nearest store, where upon arrival you will be greeted by a knowledgeable and reputable member of our team who are there to offer you help and professional advice.

Browns Family Jewellers

Escrito por la empresa

We buy and sell beautiful, distinctive jewellery at a fraction of the price of buying new
We believe we have one of the finest collections of new, antique & pre-owned jewellery in Yorkshire. Our professional & courteous teams have a fabulous wealth of expertise from many years experience in the jewellery trade. We cater for any jewellery needs you may have from first class jewellery and watch repairs to valuations and a bespoke design service. Whether you choose to treat yourself, buy a special gift or invest in the future we aim to help you find the perfect piece of jewellery at the right price.
Top prices paid & competitive interest rates loaned
As members of the NAG (National Association of Goldsmiths) and the NPA (National Pawnbrokers Association) we believe in being affordable & it is our aim to always be highly competitive with our interest rates as we are committed to trade in a fair and ethical way. The wonderful thing about pawnbroking is that you can release hidden money in your jewellery & watches without selling them, so you can have the money when you need it. You can receive your money within 24 hours and repay in your own time to suit you. We also loan against & buy quality ladies & gents watches, especially Rolex, Cartier, Breitling & Omega.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2503)

133 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful

I had such a helpful lady helping me, excellent service and extremely happy with ring I bought from Brown's Family Jewellers. 5* experience

14 de abril de 2026
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Respuesta de Browns Family Jewellers

Hi Hef,

Thank you for your review! We are happy you are satisfied with our service!

Valorada con 5 estrellas sobre 5

Great experience

Great experience! Excellent communication and very fast delivery

10 de abril de 2026
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Respuesta de Browns Family Jewellers

Thank you so much, we are delighted that you are happy with your experience at Browns!

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, excellent product.

31 de marzo de 2026
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Respuesta de Browns Family Jewellers

Thank you for your review!
We look forward to assisting you again 😊

Valorada con 5 estrellas sobre 5

Brilliant!

Twice I have purchased from Browns Jeweller’s and both times I have been thrilled with my purchase. Excellent quality at excellent prices! Thank you!!

27 de marzo de 2026
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Respuesta de Browns Family Jewellers

We're glad you are satisfied with our products!
Looking forward to assisting you again 😊

Valorada con 5 estrellas sobre 5

Happy customer

Very happy with my purchase and fantastic customer service!

19 de marzo de 2026
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Respuesta de Browns Family Jewellers

Thank you for your review!
We're glad you are satisfied with our service!

Valorada con 5 estrellas sobre 5

Beautiful jewellery

Beautiful jewellery, great price, beautifully packaged and very quick delivery. Will be looking to buy again from this company.

13 de marzo de 2026
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Respuesta de Browns Family Jewellers

Hi Sandra,
Thank you for your review!
We're glad you are satisfied with our service.

Valorada con 5 estrellas sobre 5

It arrived really fast was gift wrapped…

It arrived really fast was gift wrapped beautifully and I’m made up with the ring xx I had been looking for that exact ring for a while it’s absolutely gorgeous

26 de febrero de 2026
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Respuesta de Browns Family Jewellers

Hi Paula,
We are really glad you love the ring and it's exactly what you have been looking for!
Glad you also appreciated the gift wrap 😊
Thank you for your review!

Valorada con 5 estrellas sobre 5

Chuffed with necklace

Chuffed with necklace. Best price for that type on internet. Fast postage, nicely packaged. Would purchase again

2 de marzo de 2026
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Respuesta de Browns Family Jewellers

Thank you for your review Natalie!
We are glad you are satisfied with our service.

Valorada con 5 estrellas sobre 5

Lovely minimalist Virgo sign

From the start to the moment I received my order everything was great. Friendly customer service, always willing to answer 100s of my questions in a polite manner. Order received on time, got a 10% discount too so I was pleased with the price. It is smaller though, or looks more dainty than in a photo but I am still happy with my purchase. Thank you

26 de febrero de 2026
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Respuesta de Browns Family Jewellers

Hi Tatiana,
Really glad you are pleased with our service!
Many thanks for your review :)

Valorada con 5 estrellas sobre 5

Fantastic Customer Service

I cannot recommend Browns Family Jewellers enough. I unfortunately had to return my order which Royal Mail took their sweet time getting back to Browns. The communication from Razia was exceptional, she kept me up to date and let me know as soon as the package arrived and I was refunded immediately.

Fantastic customer service!

28 de noviembre de 2025
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Respuesta de Browns Family Jewellers

Hi Karen, thank you for your review.
We're really glad you are pleased with our service!

Valorada con 5 estrellas sobre 5

Lab Diamond Ring

Just purchased the Emerald Cut Lab diamond ring from this Wonderfull jewellers! It's an absolutely stunning ring! It had to go up a few sizes which they did the same day and posted out the same day. Thats exellent service in my book. The ring was a treat for myself, yes men can wear diamond rings it is 2026 after all. The resizing is flawless and the band is thick and solid, the stone settings are of good quality also. Overall, this is a really solid good quality piece of jewellery and I am absolutely delighted with it. I'll certainly return to this jewellers again albeit online. Lastly, the ring was posted Royal Mail Special delivery and arrived before 10:30. Thank you all so much! Ieuan. :)

17 de febrero de 2026
Opinión espontánea
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Respuesta de Browns Family Jewellers

We are so glad that you love your ring! Loving the energy and agree men can also wear diamond rings! We really look forward to assisting you again. Hope the ring always brings you joy :)

Valorada con 5 estrellas sobre 5

My Wedding Ring

My wedding ring was perfect, it looked just like the pictures and fitted around my engagement ring like it was made for it!
On top of that, the ring was dispatched and delivered very quickly!
Very happy with the ring and level of service, would recommend them to anyone :)

4 de febrero de 2026
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Respuesta de Browns Family Jewellers

Thank you Sarah, we are so glad that you are happy with your wedding ring purchase! Thank you for taking the time to leave us your review!

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

27 de enero de 2026
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Respuesta de Browns Family Jewellers

Hello Sarah, thank you very much for your kind review of our service here at Browns :)

Valorada con 5 estrellas sobre 5

Fabulous experience

Fabulous experience! We bought a beautiful eternity ring at the airport in Johannesburg. Nikki made this purchase very special for us both which we had not expected. Everyone was kind, helpful and happy for us - so much so that we visited again for another purchase! We would definitely go back to Browns

22 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gorgeous item, great service

Gorgeous item, delivery quickly and efficiently. I would definitely choose to shop here again.

19 de enero de 2026
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Respuesta de Browns Family Jewellers

Hi Natalie,

We are glad you are satisfied with your item! We look forward to assisting you again.

Valorada con 5 estrellas sobre 5

Not usually one to write reviews

Not usually one to write reviews, but I had to say how amazing browns were. I ordered a ring for my partner for Christmas (got the wrong size, shock!) Razia was incredibly helpful, I shipped it back and they resized and returned the ring. Impeccable customer service

15 de enero de 2026
Opinión espontánea
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Respuesta de Browns Family Jewellers

Hi Zak,

Thank you so much for your review and we are glad you are satisfied with our service!

Valorada con 5 estrellas sobre 5

Return customer

Purchased several items from Browns and have been pleased with the service and quality of the items. My most recent purchase was an unwanted gift which I returned. Returns process was very smooth and hassle-free. Communications from Browns was clear and accurate.

7 de enero de 2026
Opinión espontánea
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Respuesta de Browns Family Jewellers

Hi David, thank you for taking the time to leave us a review. We are happy that you are pleased with the service and quality from us here at Browns!

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