Budgetlight Opiniones 1025

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Good selection and reasonably easy to establish what I wanted. Negative side is DPD and their really poor delivery. They took three attempts to deliver - all their issue not mine, and when it came, it... Ver más

Valorada con 5 estrellas sobre 5

I order 3 lightbulbsfrom Budgetlight and mistakenly order 8W - together in one room it's very bright. I asked BL for a refund and they readily agreed. I then realised - duh - that I was planning to pu... Ver más

Valorada con 5 estrellas sobre 5

Ordered 2x T8 Philips led tube lights to replace old flickering fluorescent T15 tubes. They work brilliantly, very pleased. Lights were shipped in well protected box and arrived in perfect condition... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Firstly you had stocks of a T5 LED replacement tube at a reasonable price. The ordering process was easy but I was surprised to find that the items came fromThe Netherlands and Budgetlight.co.ukis ju... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. Mayorista de artículos de iluminación

Escrito por la empresa

Budgetlight offers a wide online range consisting of efficient LED lighting, fixtures and long lasting fluorescent tubes by top brands like Philips, Noxion and Osram. With Budgetlight’s assortment, you are always ensured of high quality!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Excellent Customer Service

Very helpful and prompt to reply, products good value for money.
Parcel arrived quickly but unfortunately had suffered damage in transit. Contacted customer services and the issue was resolved immediately. Excellent customer focus and highly recommended

15 de marzo de 2024
Valorada con 3 estrellas sobre 5

First Delivery of bulbs arrived with…

First Delivery of bulbs arrived with 50% broken as they were very badly packaged with no protective packaging in the box.

Credit where credit due the returns process was very quick and easy to use and they were replaced and reshipped very quickly with no hassle.

However the replacement bulbs, did arrive not broken the box was not taped shut and arrived open. however everything was present and correct.

Packaging 0/10
Customer service 10/10

14 de marzo de 2024
Logotipo de Budgetlight

Respuesta de Budgetlight

Dear Jono,

We are sorry to hear that you have received broken items and that the lights were not packaged well.
Thank you for letting us know!

We are very pleased to hear that our customer service team found a solution for this inconvenience.
We appreciate your feedback and will use this feedback to improve our services.

Thank you for sharing and good luck with your purchase.

Kind Regards,
Nicole
Bugetlight Team

Valorada con 1 estrellas sobre 5

Don’t know what went wrong as we are…

Don’t know what went wrong as we are still waiting for them to arrive

7 de marzo de 2024
Logotipo de Budgetlight

Respuesta de Budgetlight

Dear Andrew,

We are really sorry to hear about this long delivery time you have been exposed to.
We will check the information related to your order and our customer service team will investigate what is causing the problem and contact you to find a solution to this issue.

Sincerely,
Nicole
Budgetlight Team

Valorada con 5 estrellas sobre 5

This is the 2nd order that I have…

This is the 2nd order that I have placed with budgetlight. I find the prices very reasonable but the customer service is second to none. My 2nd order had a slight problem and had been returned to sender so I called to find out what the problem was and it was due to the label not scanning on delivery but she was very apologetic and sent out another order promptly. I will definitely be using this company again for any future lighting orders that I may need.

1 de marzo de 2024

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