My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Ver más
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Consulta las opiniones de los clientes
Good product improved ordering online and good communication in delivery. Happy with all aspects of Burns. Use it for our current Labrador snd it kept our last chocolate Labrador healthy for 14 years.... Ver más
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Ver más
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Ver más
Información sobre la empresa
- Tienda de alimentos para animales
- Fabricante de alimento para ganado
- Fabricante de alimentos
- Tienda de animales
- Tienda de suministros para mascotas
Sobre Burns Pet Nutrition
Escrito por la empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito por la empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Información de contacto
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 45% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Speedy and efficient response to a…
Speedy and efficient response to a query
Great customer service
Dog loves the product too
1 de abril de 2026
Good pricing and very quick delivery
30 de marzo de 2026
Order arrived promptly
Order arrived promptly. Dog very happy. Satisfied with courier company
23 de marzo de 2026
Burns is a great company to deal with
Burns is a great company to deal with. The order takes 2-3 days to be delivered & the food always arrives within the time slot. Would certainly recommend them to friends.
22 de marzo de 2026
Easy to order
Easy to order, replied to my question and delivery was rapid. Thank you
28 de marzo de 2026
Excellent customer experience with…
Excellent customer experience with nutrition advisors thank you
18 de marzo de 2026
Excellent
Excellent. Fast delivery. The 12.5 kg bags were well protected in double bags. Thank you. APC do an excellent service delivering.
22 de marzo de 2026
👌A Happy 10 Year old Dog 🤣
First Class Service and Prompt Delivery
Plus The Dog 🐶 thinks the Burns Food is Outstanding….!!!!
22 de marzo de 2026
This is a great product
This is a great product. The quality is sound and my dogs are happy and healthy on the food. The ordering through the website works well and the deliveries are reliable and prompt.
21 de marzo de 2026
Easy to order and quick delivery
Easy to order and quick delivery. Used Burns food for over 20 years suits my dogs .
14 de marzo de 2026
Easy to order
Easy to order, and consistent quality of food. Our dog has had burns all of his 15+ years of life.
21 de marzo de 2026
Excellent service
Excellent service, easy to order, very prompt delivery and well packaged.
Highly recommend
4 de marzo de 2026
Burns outstanding company and service
Outstanding company amazing service and aye highly recommend burns to everyone
19 de marzo de 2026
The food is great but one of the…
The food is great but one of the packets had burst open I think because the parcel had been thrown down the steps not sure but I couldn’t use it .
I will order again though
18 de marzo de 2026
Always quick delivery even though I…
Always quick delivery even though I live on the NW coast of Scotland. Fussy whippety cross loves the biscuits
9 de marzo de 2026
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