My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Ver más
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Consulta las opiniones de los clientes
Good product improved ordering online and good communication in delivery. Happy with all aspects of Burns. Use it for our current Labrador snd it kept our last chocolate Labrador healthy for 14 years.... Ver más
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Ver más
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Ver más
Información sobre la empresa
- Tienda de alimentos para animales
- Fabricante de alimento para ganado
- Fabricante de alimentos
- Tienda de animales
- Tienda de suministros para mascotas
Sobre Burns Pet Nutrition
Escrito por la empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito por la empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Información de contacto
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 45% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Delivery in less than 2 days
Delivery in less than 2 days! Useful for someone who can no longer drive!
17 de marzo de 2026
The order was dealt with quickly and…
The order was dealt with quickly and the product was delivered quickly and on time.
We have been feeding Burns dry dog food to our dog for over six years and he is excellent health and the correct weight for his breed.
13 de marzo de 2026
Excellent product and timely delivery
27 de febrero de 2026
Great company
Great company. Delivery is always on time. Customer service is fantastic, whatever I need, they’re on hand to help without any delay.
26 de febrero de 2026
Quick service
25 de febrero de 2026
My Dog will not eat this
5 de marzo de 2026
Respuesta de Burns Pet Nutrition
Hi, I am sorry you have had an issue with your recent purchase.
If you email the nutrition team at info@burnspet.co.uk, they will assist you.
Excellent
Excellent! Burns never disappoint. Max loves his wet and dry food and not forgetting the delicious treats!
4 de marzo de 2026
Best dog food on the market
Best dog food on the market. Have always fed my dogs Burns and all have lived healthy long lives. I consider it very good value and the service from Burns is 1st class. Many thanks
3 de marzo de 2026
Burns have been great at tracking two…
Burns have been great at tracking two very active border collie puppies, suggesting which food to try and when to move to adult food. Now trying a different menu for the pups, they very much enjoy Burns’ dry food, and they can be fussy! Highly recommended.
2 de marzo de 2026
excellent service
20 de febrero de 2026
Easy to use website
Easy to use website, swift delivery, happy dogs. What’s not to like?!
20 de febrero de 2026
Really easy to order and delivery at a…
Really easy to order and delivery at a good time.
27 de febrero de 2026
Dealt with a problem regarding a…
Dealt with a problem regarding a product swiftly.
26 de febrero de 2026
3 dogs have loved this food
We love this dog food. Have had three dogs on it, and our latest is a rescue puppy who had a TERRIBLE tummy when we got him. We got him on Burns duck and sweet potatoes immediately and his poos got better in days. A month or so on and they’re just fine.
When he eats something that upsets him, or we overdo it with treats, we go right back to Burns-only and it’s sorted in 24 hours.
Thank you for keeping three of my dogs healthy and happy.
23 de febrero de 2026
Quick and efficient service
26 de febrero de 2026
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