Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Ver más
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Consulta las opiniones de los clientes
My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Ver más
My food is on a 10 week subscription, always have reminder, always arrives on time - 3 Labrador Retriever still love the wet food, use it as a topping on their kibble. Excellent. Thank you
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Ver más
Información sobre la empresa
- Tienda de alimentos para animales
- Fabricante de alimento para ganado
- Fabricante de alimentos
- Tienda de animales
- Tienda de suministros para mascotas
Sobre Burns Pet Nutrition
Escrito por la empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito por la empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Información de contacto
4,7
Excelente
3 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 45% de las opiniones negativas
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Brilliant customer service
There was a small issue with my order however this was quickly resolved by Vicky. She has restored my faith in excellent customer service. Thank you.
11 de febrero de 2026
Good food that my dogs love
Good food that my dogs love. Easy to order and easy to amend the order when needed. Great delivery service.
11 de febrero de 2026
Great Customer Service
The email exchange with your nutritionists was very welcome and confirmed my decision to change to your dog food was the best option for my dogs.
The delivery. of my first order was very quick and efficient.
10 de febrero de 2026
Great product, lousy customer service
Great product, lousy customer service. Won't be using again.
15 de agosto de 2025
Excellent products and efficient…
Excellent products and efficient delivery, reasonable prices
7 de febrero de 2026
No better recommendation We always fed our gorgeous Border…
We always fed our gorgeous Border Collie firstly dry only and latterly giving him a mixture of soft and dry as he got older, he was always keen to eat so think there is no better recommendation living to the ripe old age of 15 thank you Mr Burns
25 de marzo de 2025
Excellent service and my dog looks and…
Excellent service and my dog looks and works well on burns active.
26 de enero de 2026
Excellent product for our bulldog but…
Excellent product for our bulldog but the boxes are now not strong enough to contain the packets inside. None were obviously damaged but could have been.
4 de febrero de 2026
Order arrived promptly
As usual the food that I ordered came on time and was in good condition thank you.
1 de febrero de 2026
Great dog food
Bought Alert Assistance as he's a working breed and has trouble maintaining energy and a healthy weight - this food works a treat, and he loves it.
24 de enero de 2026
Brilliant company
Brilliant company, very helpful at all times, food is great and dogs do well from eating it
21 de enero de 2026
always helpfull nothing is to much…
always helpfull nothing is to much trouble they taktime to talk to you and give advice
21 de enero de 2026
Excellent company with excellent food…
Excellent company with excellent food very quick delivery
28 de enero de 2026
Prompt delivery.
Prompt delivery.
Website easy to navigate.
Dog likes the small dog mixer. Clears her dish
20 de enero de 2026
Reluctant online shopper…
My local pet shop (Fiveways pet shop Bournemouth)was unable to get the 150gm lamb and rice so I reluctantly decided to order on line. I believe in shopping locally not on line but my shih tzu loves this food and thrives on it so I really had no choice!
27 de enero de 2026
Totally upset my dog's stomach
Totally upset my dog's stomach. Terrible flatulence.
27 de enero de 2026
Respuesta de Burns Pet Nutrition
Hello, I am sorry to hear you had issues when feeding the Burns. If you send an email to info@burnspet.co.uk, with more information, we will be able to find a suitable diet within our range for your dog.
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