My order was late but only happened once and they were moving factories my dogs 🐕 love this food no more fishy oders from full glands they have the best shiny coats may be a bit more expensive but it... Ver más
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Consulta las opiniones de los clientes
Good product improved ordering online and good communication in delivery. Happy with all aspects of Burns. Use it for our current Labrador snd it kept our last chocolate Labrador healthy for 14 years.... Ver más
Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Ver más
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Ver más
Información sobre la empresa
- Tienda de alimentos para animales
- Fabricante de alimento para ganado
- Fabricante de alimentos
- Tienda de animales
- Tienda de suministros para mascotas
Sobre Burns Pet Nutrition
Escrito por la empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito por la empresa

- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!

Información de contacto
Invita a los clientes a opinar
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Ha contestado el 45% de las opiniones negativas
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Very disappointed with your wet food…
Very disappointed with your wet food trays. Its totally put me off feeding any bought wet food. After two incidents of gone off food, one due to the packaging seals second incident trays were sealed yet food rotten.
On the plus side I will continue to feed burns kibble.

Respuesta de Burns Pet Nutrition
Excellent customer service from Burns…
Excellent customer service from Burns Pet
The Best Dog Food 9 yrs running (according to Morris age 9))
Amazing super prompt delivery. Excellent incentives to improve value of Burns wet dog food. Subscription option is a terrific idea.
Burns = happy healthy dogs, highly recommend
My dogs love the chicken and lamb rice kibble. I have Labradors which is a breed known to become overweight which is unhealthy for them but all my 'girls' are the ideal weight, healthy and all have beautifully shiny coats.
I order my dog kibble via Aileen of Burns who I have to give a mention. She is friendly and helpful.
I have my order delivered directly from Burns and it always arrives promptly and in good condition.
A quick turnaround on orders
A quick turnaround on orders. Very good. But where are all your lovely treats gone? ie Ocean bites.
Very helpful and quick response to my…
Very helpful and quick response to my query a replacement box arrived very quickly thank you
Good careful and polite driver
Great food our dog loves
Our 15 1/2 year old Labrador Retriever, Ruby had been getting very fussy in her eating and we noticed that the lamb in the wet tray food we had was one she would eat. It was hard to find a lamb only wet food. Thankfully we found Burns Lamb and Brown Rice. She loves it. So, no expensive waste of other flavours and Ruby is happily eating without pushing food around her dish. She now gobbles in down. Thank you
Fantastic dog food my dogs love it
Fast and great delivery service
Fast and great delivery service. This food is the best I have found for my tummy tender girlie.. was sad when they stopped the smaller version but still good.
Easy to find what I was looking for, make the purchase and complete the process. My order arrived promptly and was well packaged
Easy to find what I was looking for
Been using Burns for nine years…
Quality company 5 star.
Been using Burns for nine years supplying quality dry dog food for my Hearing dog, had a problem with discount code sorted out by Ash order placed and dispatched within 24hours, also like new unmarked bags have had a bag go astray on previous order sorted and replaced with out any issues.
Good dog food
I have used Burns dog food for many years. The first time when I had a rescue fromMany Tears ansd since then I have always used it. Good food. Would recommend
Delivery man was excellent got in touch…
Delivery man was excellent got in touch and came to my front door not throwing it over the back
Thank you .
Prompt delivery of top quality food
Replacement of product
Emailed them about poor quality of a bag of food.
Got immediate response - apology and replacement bag sent within a couple of days.
Excellent service.
Thank you
Great all round service …
Easy to order from my account with Burns. Burns send email updates so you know when to expect your pets parcel.
Prompt delivery.
Great service!
Brilliant customer service
There was a small issue with my order however this was quickly resolved by Vicky. She has restored my faith in excellent customer service. Thank you.
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