Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
ENGIE is a leading service, business energy & regeneration company employing 17,000 people in the UK & Ireland. Improving lives through better living and working environments, we help to balance performance with responsibility enabling progress in a ha...
E14, London, Reino Unido
2,5
5 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This company has once again ignored my submitted meter reading and instead generated an estimated one. The latest invoice which I received today estimated that 95 units had been consumed when the actual amount was just 25 units. I would recommend that small businesses avoid using this company for their energy supplies, do not trust them!
Missold a business contract through broker for 3 years at the height of the energy crisis 2 year ago at a rate of 70 pence per kwh.After a judgement against the broker from the Ombudsman. ENGIE refusing to release me from the contract .
DO NOT USE ENGIE
weekly calls asking for payment
After an ombudsman case which caused huge delays Engie have consistently failed to action the ancillary issues and we are now going to have to go back to the ombudsman. They're staff and condescending and rude. Completely disinterested. Each query takes over a week to be acknowledged and then at least another week to be answered. We have a number of accounts with Engie and will move them all as the contracts expire. Engie are by far the worst company we have dealt with out of the 7 we have used Avoid at all costs. Received an email 3rd July , acknowledged 9 July and update was supposed to be here by today. Nothing. Again
Engie uk have been commiting fraud by supplying a residential property on commercial basis without verification through an agent.
As owner of the property, it has been a nightmare taking Engie to the Ombudsman to rectify the situation. Even with the Ombudsman ruling Engie now will not provide the SMART meter actual readings. Instead they are estimating and chasing me for energy usage at over £1000 a month on a 3 bed house.
Complaints to Engie has been dealt with total incompetence and non existing customer service or desire to resolve.
4 months of anxiety and stress and still no resolution.
Would rate them at zero stars
Trying to contact Engie.
The online contact form does not work.
The customer service phone number tells you to call another number to make a payment, or hang on the line then it hangs up!
I want to make a complaint about miss selling......and now I want to make a complaint about not being able to speak to anyone!!!!!
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
