Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Well, what can I say? This was a service experience rather than sales. Always a pleasure to deal with the whole team, including the GM. Nothing is too much. Except the valet, that eluded them this tim... Ver más
La empresa ha respondido
Booked for a service and MOTas a "sit and wait for 2 hours" at time of booking. On arrival told it was up to 3 hours wait. Arrived slightly early for 9.45am book in. Checked for online update... Ver más
La empresa ha respondido
I appreciate the friendly well informed approach by staff. I have successfully used the Ford lease car programme at Busseys since 2011. The process has always been easy and supportive. I appreciate... Ver más
La empresa ha respondido
The most straightforward and pleasant buying experience I've ever had - after 50 years of procuring vehicles personally and for my company fleet. Jon Carnall, could not have been more helpful and ac... Ver más
La empresa ha respondido
Main Ford, BYD and Ineos Grenadier Dealer in Norfolk. Our success is based upon providing excellent customer service, superb value for money and complete customer satisfaction, principles that serve us as well today as they have always done. Our help team are available Mon-Fri 8.00 - 17.00
95 Whiffler Road, NR3 2EU, Norwich, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I purchased my Peugeot car from Bussey in 2020 at that time they were the Peugeot man dealer in my town I’d always had other makes a car owned by me serviced by Busseys because my employer had a scheme with them. I have found the service department at hall road Norwich very helpful and excellent in every way.

Respuesta de Busseys Norfolk
Excellent service from Connor from the start and when I was choosing my model to the finish and when I had the car delivered

Respuesta de Busseys Norfolk
Derice was very helpful with the purchase of my new car.

Respuesta de Busseys Norfolk
I am so pleased with my new car. Thanks to Peter at Norwich Busseys, who gave me confidence and first class customer service. He was very thorough and explained all aspects of my purchase. Thank you Peter, as always, I am thrilled with the car and the car and attention you gave.
Julie R

Respuesta de Busseys Norfolk
What a fabulous experience we had when we took our car for a service. The 5 star customer service provided by the lovely Kayleigh on our arrival and then the continued great service given by her manager Wayne, when we collected our vehicle. This amazing service made our journey from Oulton Broad to this Norwich Peugeot service garage 100% worth it, much better than our local which we found total unhelpful! Would not hesitate to use their services again when needed.

Respuesta de Busseys Norfolk
Great service from Busseys in Fakenham with the purchase of my new car. Matt was helpful from the minute we enquired to the day I picked it up. Constant updates which was great as you don’t always get this. Would highly recommend Matt and team. Car is amazing and just what I wanted! 👌

Respuesta de Busseys Norfolk
Peter Feltham at Busseys, Norwich was patient, knowledgeable and kind when I was looking to replace my car. He found me exactly what I was looking for with all the "extras" I wanted.

Respuesta de Busseys Norfolk
Extremely helpful from start to finish! Regular updates and reminders, highly recommend!
From the moment we walked into the BYD showroom to the moment we drove out in our new car a few weeks later we were looked after magnificently by the sales team. Our questions were answered by the extremely knowledgable staff in a relaxed and friendly environment. Jake looked after us brilliantly and Simon, Daniel and the rest of the team were very friendly and helpful throughout. You are a class act and Bussey’s BYD are lucky to have you all. Thank you!

Respuesta de Busseys Norfolk
Brandon provided excellent service. Prompt returning calls and carried out everything as promised. Can’t fault him.

Respuesta de Busseys Norfolk
From start to finish everything was clearly explained, excellent service and helpful staff. A great experience.

Respuesta de Busseys Norfolk
The process of changing from diesel to totally electric is new to us and our salesman Chandler was very helpful. All members of staff that we encountered were helpful. Although we were talked through the technology comprehensively we have been promised further assistance which we will need.

Respuesta de Busseys Norfolk
Perfect service as usual. Friendly, knowlegeable and great service.

Respuesta de Busseys Norfolk
Connor and Brandon were fantastic. Both really helpful during the whole process and very respondent.
If there was scope, and I was their manager, both of them would be up for a promotion. Great couple of guys
Brandon was superb, made it a nice and easy process & he was full of knowledge about the car.

Respuesta de Busseys Norfolk
Didn’t explain the service review on the day. Then call me back for a review and say wasn’t happy so told will be called but wasn’t.
Also asked to give 5 star review even when they can tell il not happy as they have answered no questions.
Car wasn’t cleaned which I’ve always had when having a car serviced.
Needed front tyres changing but instead of telling me so I could get them changed wait till I come to collect the car.
Won’t be using again
Connor was friendly and knowledgeable. He was also great to follow up and get things sorted.
Brandon was super helpful and efficient. Quick to get back to me with answers to my questions and the whole process was really easy. Thank you.
Great experience dealt with Brandon at byd and a pleasure to deal with.
Been really patient as had to wait quite a while for license to come through. Answered all my questions, and helped me a lot with understanding the car.

Respuesta de Busseys Norfolk
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.