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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Sent my phone in on 4/4/22. It has now been more than the 15-30 days they said it would take to get me my phone back due to ceasing their operations (e-mail received 4/15). I am probably not going to... Ver más

Valorada con 5 estrellas sobre 5

I used to trade my devices into Best Buy, or a carrier, but it makes way more sense to sell them online. BuyBack Engineer was a good service. They offered me a fair amount for my iPhone SE 2020, and... Ver más

Valorada con 5 estrellas sobre 5

I used BuyBack to sell my old phone for some quick extra money, it shipped to the company within a few days and I was notified once it was received. I had opted to receive my money through apple pay b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I don’t know why I didn’t do this sooner. I had several old phones just sitting in a box. The whole process was flawless. I just printed the mailing label and dropped my phone at the post office. I wa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de celulares
  2. también en la categoría
  3. Servicio de reciclaje y desbloqueo de teléfonos móviles
  4. Tienda de electrónica

Sobre BuyBack Engineer

Escrito por la empresa

BuyBack Engineer was started with the idea that there’s plenty of pre-owned devices consumers want to get rid of but not enough quality buyback companies to sell them to.

That's where we come in. Our business model is built on 3 key metrics: value, communication, and speed.

Consumers looking to sell their old phones, tablets, or computers are looking for the most value, an open & transparent process, and an ultrafast payout.

That’s why we guarantee the highest price for your device and price lock it for 14 days, update you at every step, and payout the same day we receive you device.

Questions? Our email is always open and we even accept texts to our number. Checkout our website to see our price offerings.

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

131 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(131)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The process so easy and quick

The process so easy and quick. Printed the label, shipped the iphone and kept me informed throughout the whole process until I received the payment from venmo. Couldnt have asked for a better experience

29 de octubre de 2021
Valorada con 5 estrellas sobre 5

Very happy with the outcome

Very happy with the outcome. They provided me a shipping label, updates and an estimated processing time. I definitely recommend them and if I have anything else to send their way, I definitely will be

26 de octubre de 2021
Valorada con 5 estrellas sobre 5

Second Time Using

I don’t know why I didn’t do this sooner. I had several old phones just sitting in a box. The whole process was flawless. I just printed the mailing label and dropped my phone at the post office. I was notified throughout the process. A few days later I received notification of payment. Highly recommend this outstanding company.

25 de octubre de 2021
Logotipo de BuyBack Engineer

Respuesta de BuyBack Engineer

It’s been a pleasure doing business with you Kathleen! Look forward to more in the future

Valorada con 5 estrellas sobre 5

I assumed this was a bait and switch…

I assumed this was a bait and switch for a broken iPhone . They paid as promised when I delivered what was promised. Other iPhone buyback websites lowballed my phone.
Buy back engineer is a legit player.

25 de octubre de 2021
Logotipo de BuyBack Engineer

Respuesta de BuyBack Engineer

We love to hear that Keith. Look forward to having you as a customer again in the future!

Valorada con 5 estrellas sobre 5

Extremely simple, fair offer

Extremely simple, received a higher off than I was getting for trade in value at Verizon, Xfinity, and AT&T

25 de octubre de 2021
Logotipo de BuyBack Engineer

Respuesta de BuyBack Engineer

Thank you Kam! Happy to hear we beat out the major carrier rates

Valorada con 5 estrellas sobre 5

Very happy. Would recommend/sell to BBE again

BuyBack Engineer offered me $50 more than the next best offer for my 4 iPhones. I was suspicious at first but I read these reviews and emailed with the owner and decided to send him my phones. Very happy with that choice and the process. He did revise the offer due to phone/battery condition, but I asked him if he would match that 2nd offer I had and he did. So, overall, very happy with the process and would sell my phones to him again.

22 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delayed response,worst,no reason for return.do not go for this

I have shipped my 11 pro max 256 gig and they were not able to respond on my product neither they were transferring my money.
After 3 weeks and lot of mails they responded saying we are returning product and they did not say me any reason neither included it in package that was returned .However they said the reason for return will be included in package.i got my 1 month wasted in just this.

22 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Very good service. This was first time using and I was very cautious about sending in my phones to an online service. Sebastian answered all my questions and put me at ease. Their service is exactly as advertised.

19 de octubre de 2021
Valorada con 5 estrellas sobre 5

Good to Go

I was disappointed in the reduction in price offered, but understand and all is good. Took longer than expected, but with the launch of the iPhone 13, i again understand. I will recommend this business to anyone who asks.

18 de octubre de 2021
Valorada con 4 estrellas sobre 5

Was very easy to use and they paid…

Was very easy to use and they paid right to my Venmo. My only issue was i had to email them a few times to check to see if they received my phone and then a week later asking about payment. They were very responsive though! Will definitely use them again next year!

18 de octubre de 2021
Valorada con 3 estrellas sobre 5

My phone was appraised at a lower…

Make sure you take detailed pictures of your phone before sending in your phone. My phone was appraised a lower than appropriate value due to "Signs of wear typical of heavy use including frame wear/scratching and deeper/higher volume of screen scratching" which was overtly not accurate. I submitted an appeal with photo evidence of no frame or screen scratching and was paid the higher value, although it took several emails to actually receive the appropriate payment.

17 de octubre de 2021
Logotipo de BuyBack Engineer

Respuesta de BuyBack Engineer

Hi Jeremy,

The payment difference was issued on 10/14 as promised per our communications. We had not heard any further from you so it was assumed it was successfully deposited. If you have not received the payout please reach out to us so we can investigate what happened and have this re-issued if necessary. I’m very sorry about the perception you may have had from this.

Valorada con 5 estrellas sobre 5

Easy and fair

This process was clear and fair. Despite the possibility of delays due to the release of the new IPhone 13, the turnaround time was reasonable and faster than anticipated. I will be sending them my current phone the next time I upgrade. Thank you.

15 de octubre de 2021
Valorada con 5 estrellas sobre 5

11/10

Honestly, I was thinking this was a scam but I went based off of the reviews and trusted. I put my phone in the mail on a wednesday and got my payment by the following Friday. I even got MORE money than they initially quoted me for my broken phone! They were so fast and prompt & communicated through each step. I will sell all my old phones to them in the future. THANKYOU!

15 de octubre de 2021

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