Never could get the thing to work. Then they kept charging my credit card $39.99 per month for 4 months before I caught it. Could never reach them -- left messages. They don't answer their phone.... Ver más
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Consulta las opiniones de los clientes
A Son's care for his Father I've read your letter with your father's experience with his slight memory loss and improvement with keeping his hands working, moving and improving with the balls.... Ver más
I’m a retired USAF veteran and systems engineer. The concept of the torqueball device and the hand brain connection is sound and valid. I’ve always kept busy with manual labor projects, including ridi... Ver más
This item makes sense and it appears to be easy and something my 92-year old husband (with beginning stages of dementia) will do. As for me at age 85, it looks doable, even with several arthritic fin... Ver más
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Never worked....a scam for repeat billing!!!!
Never could get the thing to work. Then they kept charging my credit card $39.99 per month for 4 months before I caught it. Could never reach them -- left messages. They don't answer their phone. Found review after review on Better business Bureau where they had charged a bunch of other folks the same $39.99 a month without permission. Had to cancel my credit card to get them to stop charging every month. THIS IS A SCAM!! BEWARE!!
There is a hidden subscription
There is a hidden subscription. 4 months after purchase, I discovered i had been charged $39.99 a month. I contacted the company requesting a refund which they promptly denied.
Dear Denise Serafin,
Thank you for writing in.
Receiving your TorqueBall confirms the subscription was authorized. Our checkout will not process an order unless the customer specifically ticks the box agreeing to the 7-day trial of Dr. Evans' Hands for Life Academy. That opt-in sits directly above the order placement button, and you are welcome to revisit the checkout page to see it for yourself.
The 7-day trial was not cancelled within the trial window, so the subscription converted to paid access for the next 30 days, as disclosed at checkout. Therefore, the charges stand, and we are unable to provide a reimbursement for the charges from March through June.
To cancel any future charges, please follow these steps:
1. Open the email titled "Welcome to the Academy - Your Independence Journey Starts Now."
2. Scroll to the bottom of the message.
3. Click "Manage Your Subscription."
Best,
- James
Torqueball order is deceptive subscription scam!
I ordered Torqueball 3.25.26 and paid in full $134.94 from American Express. What was understood as one-time purchase has magically morphed into a recurring “subscription.” I was charged twice on Amex 4.1 and 4.29 for 39.99. I sent email to drevans at Torqueball saying “CANCEL THIS IMMEDIATELY. I expect FULL REFUND of your charges of 39.99 on 4.1.26 and 4.29.26 “ and received email response from James Cole saying “ We appreciate you reaching out. You can expect to hear back from us within 1 to 2 business days.”- which never happened, even after sending a second email 5.23 to cancel. I have reported this fraud to American Express who investigated, temporarily removed charges, and rebilled me saying I agreed to some “subscription”. The company is still billing me 39.99/mo but Amex claims they have set up a block against them for further charges. I am out 79.98. (So far). BUYER BEWARE! DECEPTIVE MARKETING AND SALES STRATEGY LEADING FALSELY INTO UNAUTHORIZED SUBSCRIPTION CHARGES!!
BEWARE admin. not trustworthy.
I had a glitch when ordering the Torque Ball and it was immediately duplicated debiting my c.c. twice. Upon reaching out to the company, they refunded the additional purchase of the Torque Ball and avoided duplicated delivery. However, they did not cancel the duplicated membership despite saying there would be no further charges! I did not notice this until seeing these charges on my c.c. for a further 3 months. I approached them with copied email where they stated their obligation to cancel, but they refused to refund, ignoring further requests. So very unprofessional.
Garbage product, non-existing customer support.
First, it took along time to deliver this product to Canada, from China. The company claims they deliver in 5-7 days, but mine took closer to 3 weeks. Second, it had failed straight out of the box, instructions say turn the flywheel 10-15 times to fully wind it, yet it was impossible for me to do more than 5-6 turns (way too hard), which only gives you about 10 seconds of spin, clearly not long enough to experience any benefits. Comparing the product to the illustration on the package, I noticed that the writing was upside down, which does not say much about the quality of the product or its manufacture. My principal complaint however, is with the customer service. Their real purpose seems to be to delay you until you get past your time limit for returns (90 days if you believe the promo, which becomes 30 days and then 14 days in the fine print of the return policy). Anyway, I never heard back from a live person, in spite of sending them 3 emails and 5 voice mails over 3 weeks. Good luck, lessons learned, now back to Amazon!
Torqueball does NOT help those with Rheumatoid Arthritis
I ordered torque ball to see if it could improve my hand strength, increase my range of motion and lessen the pain I have as a result of rheumatoid arthritis. I had high hopes for it but after several attempts, I realized I am not able to use it.
A moneyback guarantee was offered. I have reached out to the company more than half a dozen times, and within the 60 day money-back guarantee window. All I am getting is the runaround. Perhaps the device is good for memory exercises but that is not why I ordered it.
BEWARE to anyone ordering torque ball! I am not able to use it, and now I am having much difficulty with trying to return it! It has made a gullible idiot out of me.🤬😭😤
Don’t let that happen to you!
SCAM
I paid the $94 purchase price with hope in my heart. Wrong. Ball did not operate as described. Company will not respond with requests of return and refund. Now, they are charging $39,99 every month. Credit card company my only resort. Keep your peace of mind. Do not shop at Torqueball.
Torqueball offering 90 days money back guarantee
Detailed information given. 90 days money back guarantee. How this product came about was a nice story.
Scam. Monthly charges hidden
The torque ball arrived and I tried it for two or three days without success. I called and left an email asking for a customer service representative to get back to me for a refund. I got an instant reply that they would contact me within one business day. Phone calls go immediately to voicemail. No one ever answers the phone. I had to dispute the charge with my credit card company. Then I noticed that I was being charged $39.99 a month for what I don’t know. My credit card company said it was a seven day free trial and then went to that charge per month attempts to reach them over this new charge have been the same as the dispute for the torque ball itself itself so I am getting $94.94 back from my credit card company but out $80 for this bogus monthly charge. This company is a scam.
I ordered this for my mother
I ordered this for my mother. It is way too large for her hands and she cannot use it. I have contacted the company multiple times for a refund and to return it. I get very nice emails, but no resolution to the issue.
TorqueBall SCAM Beware
I purchased 2 torqueballs in March 2026 and the product did not live up to all of the hype. So I attempted to contact the salesperson and emailed them regarding a return authorization (RA) - no response on either front. It was a satisfaction guarantee clause stated with a full refund, so I packed the product via UPS and returned them. Today, I was informed by UPS that the customer REFUSED to accept product. I have since called and only received voicemail. Please don’t be a fool like me and fall for this SCAM! The product is useless, the customer support is ruthless and non- responsive and I am robbed of hundreds of dollars!!!!
Keine Geld zurück Garantie
Ich hatte 2 Torque Bälle bestellt. Auf der Webseite wird eine 60 Tage Rückgabe Garantie gegeben. Ich habe mehrere E-Mails an Torqueball geschrieben, dass ich die Bälle zurücksenden möchte und um Rücksendedetails gebeten. Keine Anwort erhalten!!!!!! Nun sitze ich auf diesen Bällen und das Geld ist weg. Ich kann nur raten - Finger weg von diesem Anbieter
Doesn’t work
Doesn’t work. I tried to contact the company to return it three times. Each time I received an email saying they would respond in two days. I never received a response. When I bought it, the promotion said I could return it for 90 days. That was changed to 30 days without notice. T took three weeks to receive the product. This is a Facebook scam
Ordering was simple
The description of the physical changes caused by using the device is very appealing. Ordering was super simple.
Easy Purchase
The purchase was straightforward, volume pricing was available, but not pushed after entering the credit card information. I look forward to receiving my purchase!
I am very hopeful
I am very hopeful this is the ticket to helping my arthritis and brain connection.
seems to be a great product
seems to be a great product - results will tell the tsle
why are they asking for an honest…
why are they asking for an honest review for reduced shipping when you haven't even tried the product yet? that's the reason for 1 star!
Thoughtfull Backgtound Information
The text of the ad provided a lot of information, clearly written. The approach was thoughtful and it came across as sincere. I don’t usually order items like this but the no risk policy made me feel it was worth a try
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