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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I bought 6 Chapter Book Mugs which were shipped to me. They were poorly packed and 4 of the 6 were smashed in multiple pieces. They were unable to be repaired or restored since many of the pieces wer... Ver más

Valorada con 1 estrellas sobre 5

I am having the same issue as everyone else here. My husband purchased a novelty mug for me for Christmas. He only bought one; they charged him for and sent two. I just noticed today that they have be... Ver más

Valorada con 1 estrellas sobre 5

I give them 1 star because they responded to my email HOWEVER this company does nothing and just nickel and dime customers with add ons, shipping etc. At checkout there is no indication of shipping... Ver más

Valorada con 2 estrellas sobre 5

Where do I start? First of all the website says the owner feels customers shouldn’t have to wait for items purchased overseas and all items ship from their company in the states. I got online to tr... Ver más


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

Was charged for two items when I only…

Was charged for two items when I only ordered one. Received confirmation email, but never received shipping confirmation email. My card has been charged, but nearly two weeks later, the item still has not shipped. No clue when it will be shipped or when it will arrive.

17 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered the Chapter mugs did NOT look…

Ordered the Chapter mugs did NOT look anything like the advertisement. CRAZY honestly. Complete waste of a LOT of money (I ordered 6 I think for what I thought would be perfect gifts :-((((

3 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Glass Chapter Mug

I ordered the Glass Chapter Mug. Never received email confirmation. Called customer service number provided in my bank transaction details and several times was hing up on without speaking to someone. Finally got ahold of someone and they verified my transaction. Said they'd send me an email with all the details and tracking information but never received that either. Walmart sells the same mug for about 75% less.

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company...

Bad company with misleading advertisements, upcharges that are not fully disclosed, and continuing unauthorized charges to credit card 30 days after initial (and regretful) purchase. I would never deal with them again. Product purchased was grossly overpriced after unavoidable add-on charges, was relatively small and held 6 ounces of fluid, and looked cheap compared to online ad.

9 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Online order

Online order, told to check e mail for verification. I Never received an e mail to verify. Created a claim with my bank.

30 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

YOU NEED TO KNOW THIS

I was ROBBED, I thought I was getting a deal for cute mugs my loved one would enjoy. However, when my bank account was attacked twice on the same day Nov 1, 2025 for $153.41, then another $19.99 totaling $173.40 for six 5ounce mugs. That's $28.90 a piece for 5 ounce mugs. YES, I WAS ROBBED.

1 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Chapter Book Mugs-USELESS

Where do I start? First of all the website says the owner feels customers shouldn’t have to wait for items purchased overseas and all items ship from their company in the states. I got online to track my order and guess what.. it was being shipped from Mainland China. The site shows the mugs hold 11oz of beverage and it DOES NOT! It only holds around 5oz if that, which makes it absolutely unless for beverages.
I do not recommend this company at all. BUYER BEWARE

1 de noviembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Dishonestly added shipping without allowing confirmation.

Really wanted this product but wasn’t informed of the astronomical shipping fee until after confirmation of the payment method and shipping address. There was no opportunity to choose or accept the shipping charges. I would have given a lower rating but I called the phone number provided and they immediately cancelled my order.

31 de octubre de 2025
Opinión espontánea

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