I can't rate zero stars here but would if I could. Glass ordered and paid for mid-March, Here we are mid-May, and nothing showed up. No replies to any polite emails, no phone contacts ever available.... Ver más
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Consulta las opiniones de los clientes
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the h... Ver más
I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance? This may be ok in communal build... Ver más
La empresa ha respondido
Spoke to Ryan via the online chat option initially. He was very helpful and gave me a deal on the glass I required (3 x bespoke 6mm toughened glass panels to cover new kitchen worktops). Ordered them... Ver más
La empresa ha respondido
Información sobre la empresa
- Comerciante de vidrio
- también en la categoría
- Fabricante de vidrio
- Instalador de doble acristalamiento
- Tienda de cristales y espejos
- Vidriería
- Vidriero
Escrito por la empresa
UK's Premium supplier of Toughened Glass, Laminated Glass, Printed Glass & Low Iron Glass for Balustrades, Splashbacks, Shop Facades, Structural Glass
Información de contacto
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, Reino Unido
- 0333 577 3578
- sales@buyglass.co
- buyglass.co
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 10% de las opiniones negativas
Suele responder en menos de 1 mes
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good quality .
Quick response acknowledging order, delivery to door, well packed..
Great service and got what I asked for.
Service was excellent from the simple ordering on line to the delivery today. Confirmed order than e mailed delivery date with morning/afternoon times. Driver called 35mins before arriving. He was great.
Well done.
AVOID terrible experience
AVOID terrible experience
Placed order on 31 03 24 from this date I was given 5 delivery dates however no one turned up with no explanation.Every time I try to to get explanation Ryan M pretends he cannot understand what I am trying to ask and refuses provide delivery company name with reference number only sends short mail saying will be delivered tomorrow
I have had to involve my bank to get my refund
Please provide me delivery company name with tracking number for the last 3 deliveries dates you gave me all your mails are kept us the evidence
I never been told about delays in production by phone or mail 3 delivery dates no one turned up you wasted my time staying home and so if production was in delay why you provide delivery dates
It’s your responsibility to inform customer if delivery is not taken place and if is there delay in production you failed to do that you wasted my 3 days of waiting
Just little update claim was successful Ryan M came up with a lot lies with no proof shame on you
8 weeks waiting 5 delivery dates is that normal in your company?

Respuesta de BuyGlass.Co
First time using yourselves
First time using yourselves. The online ordering is easy to use and delivery was great. Definitely going to use yourselves in the future. Thankyou

Respuesta de BuyGlass.Co
Affordable prices
Affordable prices. Quick turnaround. Delivered broken and replaced without fuss. Used on many occasions. Thanks

Respuesta de BuyGlass.Co
Tremendous Service!
An employee was on hand to help me out when i was a little stuck, no pane at all!

Respuesta de BuyGlass.Co
Had a small ordering issue
Had a small ordering issue, and they were very helpful on the phone.

Respuesta de BuyGlass.Co
Easy to order from the app good…
Easy to order from the app good communication through emails and the driver was very helpful

Respuesta de BuyGlass.Co
I wrote a wrong review on this company…
I wrote a wrong review on this company it was ment for another company so sorry but this company is ⭐️⭐️⭐️⭐️⭐️ all the way very helpful very quick in answering I will definitely use these again

Respuesta de BuyGlass.Co
Great communication
Order acknowledged straight away not by a robot but by an immediate response from a Senior manager with questions on my order.
The following correspondence was very quick and clear.

Respuesta de BuyGlass.Co
All sorted
We are very pleased with our glass windows that we purchased from Buy Glass. They look fantastic.Thank you Leon for sorting out the problem with the one broken pane. They were large and understand that sometimes the hauliers might not take as much care as they should. We got there in the end and we really appreciate your hands on effort to sort it all out for us. Very much appreciated.

Respuesta de BuyGlass.Co
Quick delivery, Simple process, great price
Quick delivery, Simple process, great price.
Efficient delivery and good product

Respuesta de BuyGlass.Co
Door Canopy Glass
I needed a custom piece of glass for a door canopy and the was really pleased with the glass supplied as it was exactly to the drawing that I supplied. Delivery was also excellent as it was delivered to the doorstep and very nicely protected.

Respuesta de BuyGlass.Co
Friendly helpful people
Friendly helpful people, my double qlazed units where ready within a week.

Respuesta de BuyGlass.Co
Excellent service, really helpful
I needed fire resistant glass for a new meeting room screen being installed in our community hub. Not only did BuyGlass have great prices; they were very helpful advising us on the setting blocks and ceramic tape we would also need.
The glass was delivered quickly and safely.
Would use this company again, many thanks.

Respuesta de BuyGlass.Co
La experiencia Trustpilot
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