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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I can't rate zero stars here but would if I could. Glass ordered and paid for mid-March, Here we are mid-May, and nothing showed up. No replies to any polite emails, no phone contacts ever available.... Ver más

Valorada con 4 estrellas sobre 5

Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the h... Ver más

Valorada con 4 estrellas sobre 5

I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance? This may be ok in communal build... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Spoke to Ryan via the online chat option initially. He was very helpful and gave me a deal on the glass I required (3 x bespoke 6mm toughened glass panels to cover new kitchen worktops). Ordered them... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comerciante de vidrio
  2. también en la categoría
  3. Fabricante de vidrio
  4. Instalador de doble acristalamiento
  5. Tienda de cristales y espejos
  6. Vidriería
  7. Vidriero

Escrito por la empresa

UK's Premium supplier of Toughened Glass, Laminated Glass, Printed Glass & Low Iron Glass for Balustrades, Splashbacks, Shop Facades, Structural Glass


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(289)

34 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Recommend!!!

Great price and good service, the delivery man was very helpful.

25 de julio de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thanks Edward

Valorada con 4 estrellas sobre 5

Easy to order

Easy to order and no problems with delivery really - we live down a narrow private road and I believe the truck had some issues reversing in initially but made it in the end.

7 de diciembre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thanks Sarah

Valorada con 5 estrellas sobre 5

Great Service

The driver was very courteous and delivered the glass in good condition. I would definitely use BuyGlass again.

19 de diciembre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thank you

Valorada con 4 estrellas sobre 5

Lost in translation

I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance?
This may be ok in communal buildings, but a big no no for architectural glass used in private domestic build

12 de diciembre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thank you for your review, unfortunately it is a requirement by building control to stamp all glass with the relevant BSI numbers. Building control require this for inspections to ensure the correct product has been used as glass is primarily a safety product and has to meet certain criteria. All glass is stamped with its appropriate BSI number and the company name as is the requirement. It is done in a translucent ink so as not as inconspicuous as possible. Images of the stamp are available if required.

Valorada con 4 estrellas sobre 5

Good Overall Service

The sales service, price and communication was very good. The delivery driver was also very helpful and accommodating but the larger pane never arrived with the initial delivery having been misplaced or damaged. Other than that, the service was spot on !

20 de octubre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thanks Neil

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. We had a mix up with price but they honoured the original deal as a kind gesture. Many thanks

13 de noviembre de 2023
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thanks Jake

Valorada con 5 estrellas sobre 5

Quick and reliable

They returned their quote quickly and delivered the glass on time as agreed!

6 de septiembre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Many thanks

Valorada con 5 estrellas sobre 5

Great Service!

First time we have used BuyGlass.Co.
Easy to deal with, great price and will certainly be back.
Graham Smith
Strichen Antiques
NE Scotland

4 de octubre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thank you Graham

Valorada con 5 estrellas sobre 5

Glass kitchen worktop supply

Received great service from Ryan and Leon at BuyGlass.Co.

I wanted to purchase glass worktops/backsplashes/windowsills for a kitchen refurb on a supply only basis for fitting by myself.

BuyGlass.co were one of the few companies that would supply the glass on a supply only basis thus keeping the costs for a custom glass worktop within my budget.

Great email communication and advice allowed me to specify all the glass worktops and splashbacks to my requirements.

On placing the order I was kept informed of the manufacturing status and quoted delivery dates were kept to as promised.

The glass was delivered well packaged and easily unloaded manually by myself and a helper, the van driver was also a great help.

I fitted all the glass worktop panels/splashbacks and sills over a weekend. A fairly straightforward task for a competent diy'er. All the glass was made exactly as specified.

I now have a stunning looking glass custom kitchen worktop set up which has had many compliments.

I have no hesitation in recommending BuyGlass.co 100%.

19 de octubre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thank you Peter, excellent design

Valorada con 5 estrellas sobre 5

Delivery was slightly longer than…

Delivery was slightly longer than anticipated, as I work at a business I needed to be at the building when the delivery was scheduled but I struggled to get into contact or get a reply when querying this.

Delivery was good when my order came however!

The order was exactly as stated on website and very good quality - cannot complain!

11 de septiembre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thank you

Valorada con 5 estrellas sobre 5

Great service

Very easy to order using the website and found the follow up service to be very good. Would definitely use them again.

15 de septiembre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Many thanks

Valorada con 5 estrellas sobre 5

Excellent communication, reasonable price

We are very please with our glass panels purchased from Buyglass.co. The communication was excellent from the beginning, the product was produce in time scale stated at the time of order. Delivery took place as planned. Product arrived in excellent condition. Highly recommend this company. thank you

28 de octubre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thank you

Valorada con 5 estrellas sobre 5

Great product, fantastic customer service

After pricing up glass for a table top I found BuyGlass.
It was half the price of both local and other internet quotes, the website was easy to use and ordering straightforward, What I didn’t expect was outstanding customer service. Ryan is an absolute star, dealing with all queries about the order and delivery instantly and reliably. The glass was delivered when promised and it looks perfect. Thank you Ryan.

24 de octubre de 2023
Opinión espontánea
Logotipo de BuyGlass.Co

Respuesta de BuyGlass.Co

Thanks Linda

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