I had a very positive experience purchasing from this company. The ordering process was quick and straightforward, and the customer service team was extremely helpful and supportive throughout. My o... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Absolute pleasure working with BuyLine. easy process throughout signing up from till now. been with them more than 6 months. no issues- constant communication whenever needed. hats off to Harry who de... Ver más
La empresa ha respondido
Great staff and customer service. There was a small hiccup but it got fixed within a day. Appreciate your service. Thanks.
La empresa ha respondido
After being refused finance with another dental finance company for no real reason - my dentist put me in touch with Buyline and my finance was approved very shortly afterwards leaving me able to get... Ver más
La empresa ha respondido
Información sobre la empresa
- Institución financiera
- Proveedor de soluciones para eCommerce
- Servicio financiero no bancario
- Servicio de pago
Sobre Buyline Ltd
Escrito por la empresa
Established in 2018, Buyline provides Fintech funding and payment solutions to enable individuals and businesses to acquire the goods and / or services they require and to pay for them over time.
As a bespoke business, we are able to accommodate the diverse needs of a wide range of business partners and their customers. We take the time to evaluate what is required. We work in partnership to create the perfect fit solution and do so with transparency and integrity. These principles underpin our dealings and form part of the the Buyline belief.
Buyline are different!- Buyline do not have a minimum trading period for our partners, we will review every partner application on its own merit
- Buyline do not have a minimum turnover for our business partners, we want you to have the same advantages as your larger competitors
- Buyline do not decline ANY customers upon application, we review all applications manually and operate within strict responsible lending rules to try and help your customers
Información de contacto
Unit B12, GL3 1JZ, Gloucester, Reino Unido
- 03330 230 134
- hello@buyline.co.uk
- buyline.co.uk
4,7
Excelente
160 opiniones
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Respuesta de Buyline Ltd
Thank you for your 5* review
Respuesta de Buyline Ltd
Thank you, Its great to hear
Respuesta de Buyline Ltd
Thank you so much for your feedback, we really appreciate it
A1 customer service good easy financial…
A1 customer service good easy financial set up
26 de febrero de 2026
Respuesta de Buyline Ltd
Thank you for your feedback, we love hearing it
Respuesta de Buyline Ltd
Thank you, thats great feedback
Respuesta de Buyline Ltd
Thank you, we're happy to help
I had very good experience
I had very good experience! Very professional and knowledgeable.
7 de febrero de 2026
Respuesta de Buyline Ltd
Thank you so much for your review, we really appreciate it
Good experience
Immediate reponse to request,arrange
finance promptly.Quick,polite and everything sorted within the hour.
26 de enero de 2026
Respuesta de Buyline Ltd
Thank you, its great to hear how happy you are
They made me waste my work time several…
They made me waste my work time several times and called me in a bad mood because I could not attend to them during my working hours. They ask for bank details, not bank statements, and later they ask for statements and access to your bank account. They use the credit score as an excuse to refuse a minor credit,t and I checked my score, which is good. I dont recomend this company at all.
2 de febrero de 2026
Opinión espontánea
Respuesta de Buyline Ltd
Apologies, we're investigating your feedback but we cannot currently locate an application with your name attached, can you please reply to the Trustpilot request or email hello@buyline.co.uk with more information and we can then investigate
An excellent service and company highly…
An excellent service and company highly recomended very helpful and polite would not hesitate using again
22 de diciembre de 2025
Opinión espontánea
Respuesta de Buyline Ltd
Thank you for your kind words, we're happy to have helped
Easy to deal with
Easy and quick .Much better than another company I was buying with from John Lewis .
31 de octubre de 2025
Respuesta de Buyline Ltd
Thank you, thats great feedback
Very quick responses
Very quick responses. Very clear with their step by step instructions. Very transparent with no hard to read small print. Thank you Buyline
30 de octubre de 2025
Opinión espontánea
Respuesta de Buyline Ltd
Thank you so much for your feedback, great to hear you found it easy and transparent
Loan offer
The amount offered was only based on my income alone not household income and as a result much lower than wanted
20 de octubre de 2025
Respuesta de Buyline Ltd
Thanks for your feedback, I completely understand why you would query this, so I’ll explain how the assessment works.
When we assess an application, we’re required by law to base the affordability decision on your individual income and financial circumstances only. We are not able to take household income into account as the other person is not named on the credit application. Responsible lending is to ensure that the finance is affordable for you personally, without relying on someone else’s income
Because of this, the offer we made was based on the information we could verify about your own income and existing financial commitments, which resulted in a lower amount than you were hoping for.
Felt harassed into signing when I was…
Felt harassed into signing when I was advised I had a month to sign. Once signed, having deliberately waited so that the Direct Debit repayment date would align with a date that worked for me, they then didn’t implement until 2 months later and picked a random date that is a complete nightmare for me.
Really disappointed at the lack of communication and repayment date consideration.
4 de septiembre de 2025
Opinión espontánea
Respuesta de Buyline Ltd
Hi, Having now spoken with you I hope you can now confirm that you are happy with the outcome and the misunderstanding has now all been resolved. Thanks Huw Phillips, CEO Buyline
Great communication, easy to get approved
We took out finance for flooring for the whole house. The setup was super easy. The communication solid. All the paperwork was easy to fill out with minimal fuss. The response was almost immediate. I suspect they have some automation which approves when the information is all correct and no issues flagged. 10/10 Would recommend.
4 de julio de 2025
Opinión espontánea
Respuesta de Buyline Ltd
Wow, thank you so much for your review, we're really happy to have been able to make the process so easy for you
Outstanding company
I was going to do some training and I was going to us buyline for the finance but l changed my mind about it.The company wouldn't let me cancel but buyline was amazing about it I spoke two members of staff about it and there nothing they wouldn't do to help anyone customer service is excellent I've never been so grateful to any company how they resolved my problem and was able to get my course cancelled.If need finance again I would use buyline differently
1 de agosto de 2025
Opinión espontánea
Respuesta de Buyline Ltd
Thank you for your review, its great that we've been able to help and resolve your issue
Excellent company prompt and…
Excellent company prompt and professional,costumer service team
23 de julio de 2025
Opinión espontánea
Respuesta de Buyline Ltd
Thank you so much for your review, we're happy to have helped
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