SleepZee Opiniones 

98
•
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

in Australia advertised in $$ but went to USD on payment which defeated the savings as paid more similar product in chemists in australia. Found that the guard did not fit due to problems with the tee... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I ordered this SleepZee anti snoring mouth piece on about 9/3/26. Order # 32FE08B80. I tried wearing this 3 different times. However, I still snored. I found it quite bulky to comfortably w... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

When we received our sleep eeze mouth guards, it was apparent that they wouldn't fit. After a few emails back and forth, I was put in contact with someone who could help get our refund. After that, th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ich hab schon eine schiene und bin sehr zu frieden damit. Darum hab ich mir jetzt ein parr mehr bestellt und bin mit der abwieklung vast zufrieden ,mit PayPal würde es schneller gehn alls mit Kartenz... Ver más

Información sobre la empresa

Escrito por la empresa

SleepZee Anti-Snoring Mouthpiece is designed to help reduce snoring and support a better night’s sleep. It is worn during sleep and works by gently adjusting the position of the lower jaw, helping to keep the airway more open and reduce the vibrations that cause snoring. The mouthpiece is easy to use and can be adjusted for a more comfortable fit, making it suitable for regular use as part of a nightly routine. Its compact and discreet design also makes it convenient for travel or sleeping away from home. Snoring often affects not only the person experiencing it but also their partner, leading to disrupted sleep and daytime tiredness. By helping to create a quieter sleep environment, SleepZee can contribute to more restful nights and improved comfort for both. It is often chosen by adults looking for a simple and non-invasive option to manage snoring without turning to more complex or expensive solutions. Reusable and straightforward to maintain, SleepZee offers a practical way to improve sleep quality in an accessible and convenient manner.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 82% de las opiniones negativas

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3,7

Todas las opiniones

(98)

96 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

I wish your system had an immediate…

I wish your system had an immediate confirmation of our order. I didn't get one on my email, so I had to write to your chat and NOW I have my confirmation. Also wish the confirmation would say how long the delivery will take.

4 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Get only what you need and then get out

Too many adds to try and see other things to you

3 de abril de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hi Robert,

Thank you for the review.

These options are designed to highlight additional products that some customers find useful, but they are completely optional and can be skipped.

We appreciate your feedback and are continuously working to improve the overall experience. If you have any further questions or concerns, please feel free to reach out via support@sleepzee.com

Best wishes,
Kayla from SleepZee

Valorada con 4 estrellas sobre 5

Easy to order

Easy to order, but too many add-on options to decline before getting to the final payment.

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick response to my inquiry

I reached out to the company to ask about my order; as it seemed to be taking a long time to receive. They got back to me promptly and said they would look into it. Then oi did receive the order shortly after.

26 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

The ordering process was confusing

The ordering process was confusing. I unintentionally ordered more than I wanted. I called customer service the next day and requested that part of my order be cancelled. I was told it would be and a refund would be issued for that part of the order. However, when I rec'd my order, it was a full order and not cancelled as I was told it would be. I will return the items you sent, but will not pay for the return cost. I called again, we'll see what happens now....

24 de marzo de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hello Elizabeth,

We appreciate you taking the time to provide feedback.

Our return policy for hygiene-sensitive products, including personal care and consumables, does not allow returns once items have left our facility, ensuring safety and quality for all customers.

Your concern has been escalated, and a dedicated agent is now reviewing your case to work toward a prompt resolution.

Best regards,
Kayla from SleepZee

Valorada con 3 estrellas sobre 5

The extra offers made things confusing

The extra offers made things confusing. I ended up ordering 3 anti-snoring mouth pieces instead one. Which is fine considering there is a 60 day money back guarantee. I am hopeful it works well and then I'll have extras.

24 de marzo de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hi Jeanne,

Thank you for sharing your experience.

We understand that navigating multiple add-on options can sometimes feel overwhelming. These suggestions highlight add-on products that some customers find useful; they are optional.

We appreciate your feedback and are always looking for ways to make the ordering experience smoother. If you have any further questions or need assistance, please reach out via support@sleepzee.com

Kind regards,
Kayla from SleepZee

Valorada con 5 estrellas sobre 5

This is by far the best custom service…

This is by far the best customer service I have had in a long time! My husband did something wrong in the set up process for the mouthpiece causing it to not work correctly. I wrote in and within 24 hours they had a new one on the way. The customer service was professional, prompt, and compassionate! Something you don’t get that often anymore. I’m extremely happy with the service I received from this company!

17 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The ordering process is easy enough

The ordering process is easy enough, for me personally...kinda get annoyed with offer after offer before I can complete my order. Right now I want to try this...not sure I will like it or keep using it so do not want to order extras. If I use it and it works and is comfortable enough then I would be interested in better deal or get more at a better price.

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Your order program changed my order from 1 to 3 units!🙁

I purchased 1 mouth guard and that was deleted and your program inserted 3 units. I will be sending all purchases back to your company.
NOT HAPPY WITH YOUR COMPANY!!!

14 de marzo de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hello Randall,

Thank you for your feedback.

Our goal is to ensure customers feel informed and confident throughout the purchasing process, and we take your concerns seriously.

After reviewing your case, we can confirm that your request has been processed, and our team will assist you accordingly. Please reach out to our support team so we can guide you through the process.

Best regards,
Kayla from SleepZee

Valorada con 2 estrellas sobre 5

Too many pop-ups

Too many pop-ups, price differential for 3 mouth pieces was too high.

14 de marzo de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hello Greg,

Thank you for sharing your experience. Add-on prompts are designed to show optional products that some customers like, but they can always be skipped.

Pricing reflects the cost of sourcing and distributing directly through our channels, which may differ from other platforms.

We value your feedback and use it to improve the ordering process.

Best wishes,
Kayla from SleepZee

Valorada con 1 estrellas sobre 5

I received email on 2/25/26 that my…

I received email on 2/25/26 that my order has shipped. It’s now 17 days later and still nothing received. The tracking method to check on is the worse I’ve ever experienced. I was looking forward to trying out your product but I’m so disappointed in your customer service. Unfortunately, despite how good your product works, I can’t bring myself to order again or recommend to anyone.

14 de marzo de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hi there,

Thank you for sharing your experience. We understand how important timely delivery is and how concerning shipping delays can be. Our team is continuously working to ensure all orders reach customers as quickly as possible.

As we were unable to locate your order based on the review alone, we’ve requested further details from you. Once received, we’ll investigate your case and assist you directly.

Kind regards,
Kayla from SleepZee

Valorada con 3 estrellas sobre 5

Try to sell you more than you planned

11 de marzo de 2026
Opinión espontánea
Logotipo de SleepZee

Respuesta de SleepZee

Hello Chris,

Thank you for your feedback. We understand that multiple add-on suggestions can feel like more than expected. These prompts are optional and designed to highlight products some customers find helpful.

Your input helps us improve the shopping experience. If you have any remaining questions or concerns, please don't hesitate to reach out via support@sleepzee.com

Best wishes,
Kayla from SleepZee

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