A NIGHTMARE OF A SITE!! They randomly just change how much you can lose but don’t adjust your deposit limit. You try to get through to the player protection team and sit at number 1 in the queue for... Ver más
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Consulta las opiniones de los clientes
Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
La empresa ha respondido
Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Ver más
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I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly... Ver más
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Información sobre la empresa
Escrito por la empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Información de contacto
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Reino Unido
- buzzbingo.com
4,0
Muy bueno
3 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Happydays I love the site
10 de febrero de 2026
Respuesta de Buzz Bingo
Good Morning,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Customer Reviews Team
Great for new and experienced players
Having used quite a few bingo sites over time, I was pleasantly surprised with how fun and entertaining buzz bingo is. Chat hosts are great.
8 de febrero de 2026
Respuesta de Buzz Bingo
Hi there Shaz,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying your time on our site and chatting with our Hosts & Chat Stars, they work really hard to ensure they give a great experience.
Please do think about joining us in one of our clubs one night should you wish to experience our Buzz atmosphere in person!
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Respuesta de Buzz Bingo
Good Jessics,
Thank you for taking the time to leave us a review and I hope you are doing well.
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety of games possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Tia
Customer Reviews Team
The games never played “tech” issues no…
The games never played “tech” issues no sign of refunds either ! Shocking service
5 de febrero de 2026
Respuesta de Buzz Bingo
Hi there Neil,
I hope you’re well.
I am sorry to hear of any technical issues when playing with us. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Great site friendly and helpful staff
5 de febrero de 2026
Respuesta de Buzz Bingo
Hi there,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Tia
Customer Reviews Team
So far so good not much in the way of…
So far so good not much in the way of bonuses but so far so good
28 de enero de 2026
Respuesta de Buzz Bingo
Hi there,
Thank you for taking the time to leave us a review.
I am glad to hear you have been enjoying your time with us overall, we do try to provide the best service possible to our players.
I am sorry to hear our promotions were also not as you were anticipating, we are always updating our promos page in attempt to provide the most exciting promotions for our players, we will certainly take your comments into consideration.
I wish you the best of luck for any future gameplay with us.
Kind Regards,
Tia
Customer Reviews Team
Scammed
The whole website crashed on the big money xl game on January 21st I then lost the money I paid for the tickets to not see the game run and then get told the game ran just as normal even though no one could see it which I think is ridiculous and all money should be refunded
3 de febrero de 2026
Respuesta de Buzz Bingo
Hi Tom,
Firstly, I want to sincerely apologise for any technical issue you may have experienced with the £100K Live Bingo Game.
I completely understand that part of the enjoyment comes from watching the game unfold, and I am truly sorry if this was not possible on this occasion.
I’d like to assure you that, as with all our bingo games, any pre-purchased tickets were still active and played out in the game, even if you were unable to see the gameplay in real time. Any winnings from any tickets would have been credited as usual.
You can review the details of any tickets and outcomes by navigating to the Bingo Lobby and selecting the “Gameplay History” page.
Kind Regards
Vicky
Customer Reviews Team.
Respuesta de Buzz Bingo
Good evening,
Thank you for the great review! We’re glad you enjoyed the service.
We look forward to welcoming you back in the future.
Kind Regards
Vicky
Customer Reviews Team
Great customer service prompt and polite
Great customer service prompt and polite
30 de enero de 2026
Respuesta de Buzz Bingo
Hi Gemma,
Thank you for your review.
It’s great to hear you are satisfied with our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Olivia
Customer Reviews Team
I haven't been to bingo for such a long…
I haven't been to bingo for such a long time, and I had completely forgotten all my log in details, the staff were very helpful and polite and soon had me up and running. I would like to say that in my point of view the food menu needs to be updated, most of the food on there is don't really eat as i am a diabetic, and I wasn't happy that there was no Pepsi at the time either, but overall it was good
15 de enero de 2026
Respuesta de Buzz Bingo
Good afternoon
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Feltham club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
it very good it very nicebingo club very good play…
it very good bingo club very good play games
27 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Jamie,
I hope you're well. Thank you for taking the time to leave us a review for our Weston-super-mare.
We value any and all feedback good or bad to improve our services. I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Terrible experience at Buzz Clacton
Went to Buzz club Clacton on sea yesterday (Monday) Terrible experience, three women constantly talking loudly whilst the 12 o'clock games were being played. Despite people telling them to shut up and also the caller telling them to be quiet and go outside to talk they ignored everyone. It made playing the games a misery. There is also the big money 2pm game. Why does Andy need to shout out so loudly, he doesn't talk, just shouts, ends up giving people a headache
26 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Good evening,
I hope you're well. Thank you for taking the time to leave us a review for our Clacton-on-sea
Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
friendliness of staff and comfortable…
friendliness of staff and comfortable surroundings
24 de enero de 2026
Respuesta de Buzz Bingo
Good Evening,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Respuesta de Buzz Bingo
Hi Siobhan,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Bexleyheath. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Respuesta de Buzz Bingo
Good Afternoon,
Thank you for taking the time to leave us a review and I hope you are doing well!
It is great to hear you are enjoying your time on our site, that is all we could hope for!
We will continuously strive to provide the best variety and promotional offers possible to our players.
Thank you again for your review and have a great day, best of luck for the future!
Kind Regards,
Olivia
Been to wadsley bridge tonight
Been to wadsley bridge tonight. Had some minor issues(my fault) but got some help and advice from a lovely little lass called Ide. She sorted me out so I didn’t miss the game. Really impressed with how patient she was.
23 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Good Morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Wadsley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
I have had to change my bingo club from…
I have had to change my bingo club from Wallsend which has been closed to Newcastle
This is more than 3 times the journey to get to and then back home
I am still trying to get to know the new staff and and layout of the club as well as the books
So far I have not been impressed by anything as there does not seem to be the same atmosphere due to being new to the club b it I am sure I will get used to it
23 de enero de 2026
Respuesta de Buzz Bingo
Hi Heather,
I hope you're well. Thank you for taking the time to leave us a review for our Newcastle Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
I played gogo bingo for the 1st time
I played gogo bingo for the 1st time. I asked the number caller what to do. I won. But the caller said I was using the wrong board. He didn't tell me which board to use. It doesn't say about this on the cards on the tables.
Also, the woman doing the drinks, didn't know if the coffee was decaf or not.
After complaing to the manager Paul, we came to an agreement. He has given me credit, for my next visit.
23 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Janet,
I hope you're well. Thank you for taking the time to leave us a review for our Morecambe Club.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website.
We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
All the staff that help me with my…
All the staff that help me with my account was very helpful and my card works now at the club in Basildon were I in joy goin
23 de enero de 2026
Respuesta de Buzz Bingo
Hi Jacqueline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Basildon . I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Forget Buzz kill. Join a small independent bingo group instead.
I am You know. Update: I tried again to join Buzz and again I was insulted and shown up for not having photo ID. I now travel to Manchester and surrounding area every week to the smaller , less known independent clubs where I am treated as a person not a verbal punchbag for some misery who had a row before he left for work. I recommend Cosmo bingo in Salford , so friendly and welcoming. To Buzz kill , I have no idea what ' reach out' means because I don't speak the language of the brainless.
2 de diciembre de 2025
Opinión espontánea
Respuesta de Buzz Bingo
Hi Caroline,
I hope you're well. Thank you for taking the time to leave us a review for our Barnsley Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
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