A NIGHTMARE OF A SITE!! They randomly just change how much you can lose but don’t adjust your deposit limit. You try to get through to the player protection team and sit at number 1 in the queue for... Ver más
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Consulta las opiniones de los clientes
Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
La empresa ha respondido
Staff are very helpful,I have witnessed how kind they are to elderly people and go that extra mile with them,giving tjem an enjoyable night and keeping them safe. Staff in machine area look after the... Ver más
La empresa ha respondido
I Started to go to Buzz Bingo Ashmore Park about 4 years ago, And I love the place,The Staff are extremely friendly and polite and make feel like there Bingo Family. I'm always surprised and slightly... Ver más
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Información sobre la empresa
Escrito por la empresa
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Información de contacto
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Reino Unido
- buzzbingo.com
4,0
Muy bueno
3 mil opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Since I joined Buzz Bingo a year ago I…
Since I joined Buzz Bingo a year ago I have had wins, fun, enjoyed all the food and drinks and the staff are all happy to help! Thanks Buzz Bingo, you ROCK! :)
22 de enero de 2026
Respuesta de Buzz Bingo
Good morning,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Glasgow Possilpark . I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
The staff are so helpful and give good…
The staff are so helpful and give good advice and always plesant
7 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Wilma
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our clubs, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
The staff are respectful
The staff are respectful, friendly & efficient
26 de diciembre de 2025
Opinión espontánea
Respuesta de Buzz Bingo
Good afternoon Jean,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Ashton club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Respuesta de Buzz Bingo
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Feltham . I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Positive evening ❤️
Had a very positive fun evening with linda as our host who runs around makes sure everyone is happy and maintaines the same positive attitude throughout the evening whether it be good or bad .... she is always running aroung like crazy and deserves the reconginition.
16 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Good afternoon,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Northampton club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Always a good atmosphere
Always a good atmosphere. Only one complaint, Why were fish and chips removed from the menu?
14 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Edinburgh club.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
We value any and all feedback good or bad to improve our services, so I will pass on your comments.
Kind regards,
Olivia
Customer Reviews Team
We visit twice a week every week been…
We visit twice a week every week been coming for years but we don't get any offers are texts we see new people come in to play and they get loads of stuff should look after regular customers as well it's them what keep the club afloat
14 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Eleanor,
I hope you’re well.
Thank you for taking the time to leave us a review.
Unfortunately I am unable to provide any specific information over TrustPilot regarding promotions, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods such as email and live chat which are all outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Kind regards,
Olivia
Customer Reviews Team
Good prize money and in house games…
Good prize money and in house games makes our visit a good night's entertainment thanks
10 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Peterborough.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Great app and also open buzz places
Great app and also open buzz places, enjoyed with great friends
18 de diciembre de 2025
Opinión espontánea
Respuesta de Buzz Bingo
Hi Maria,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Doncaster. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Nice friendly club
its a friendly club always welcoming we like Saturdays its a relaxing fun evening
10 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Basingstoke.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Staff are exceptional and so friendly
15 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Kate,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
What an amazing group of staff…
What an amazing group of staff ,friendly and easily approachable
9 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Much better atmosphere and money
12 de enero de 2026
Opinión espontánea
Respuesta de Buzz Bingo
Hi Mary,
I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love buzz bingo
I love going to buzz bingo rotherham the staff are lovely to talk too when you go in
16 de enero de 2026
Respuesta de Buzz Bingo
Hi Sharon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Rotherham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Good choice of bingo room
Good choice room to meet evey 1s budget i play almost every day passes time in winter months only play wot I can afford 🙃
14 de enero de 2026
Respuesta de Buzz Bingo
Hi there Michelle,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! It is always lovely to have a win, but I am glad to hear the site also offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Was made very welcome
Was made very welcome. Michelle on the front desk was very helpful
13 de enero de 2026
Respuesta de Buzz Bingo
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Went for second visit at Ipswich club
Went for second visit at Ipswich club, was under the impression that we would get the bingo and food offer again. Asked us to produce booklets which we were not given in the first place! Very cold and just ignored us when we asked if we could do anything. Walked out!
Had £4.20 in my club account and asked for a refund by email to customer service. Went back and forth with them saying they needed I. D to verify the account but apparently they couldn't use my driving licence as they already had it!?!? Had to send a utility bill and got the refund. Ipswich DID NOT ask for two forms of I. D when we joined.
TERRIBLE SERVICE
15 de diciembre de 2025
Opinión espontánea
Respuesta de Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Ipswich Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
It was friendly and fun
12 de enero de 2026
Respuesta de Buzz Bingo
Hi Lauren,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
It's very good and staff are diamonds 💎…
It's very good and staff are diamonds 💎 and good
6 de enero de 2026
Respuesta de Buzz Bingo
Hi John,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Widnes. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
spent 25 pound in January should of got…
spent 25 pound in January should of got two stamps added to my bonus card but haven’t got them? The host on live chat was called JordanM arrogant&rude..told me my stamps will not be added because I didn’t log out online and went straight to the app? This is not the case at all because I’ve jumped from online to the app before and my stamps were added…you cross the online site off and it logs you out anyway..everyone knows this. all im asking is to add the stamps or some sort of compensation please
1 de enero de 2026
Respuesta de Buzz Bingo
Hi there Kallum,
I hope you’re well.
I am sorry to hear of any issues receiving our app stamper offer. Please be advised each promotional offer will have specific qualification requirements outlined within the terms.
Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
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