Great experience, I ordered a denim from overseas, it has been delivered after 7 days, good quality
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Item ordered on the 27th November, the tracking only tracks to the 28th November. Have emailed Bvali twice but have had no reply despite their website states 2-3 day’s delivery. I have taken into acco... Ver más
La empresa ha respondido
Great experience overall for a seemingly new brand. Explained exactly when i would get my order during the husy Christmas period and didn't promise anything that wasn't possible. Great quality too for... Ver más
I came across this brand on Instagram and their unique style of the Reflective Tracksuit caught my attention straight away. I spoke to the staff in the direct messages as I was having trouble finding... Ver más
Información sobre la empresa
Escrito por la empresa
[We create the trends]
Información de contacto
Reino Unido
- Support@bvali.co.uk
- bvalimmxx.com
No consta que haya invitado a opinar recientemente
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Order over a month now can't receive my…
Order over a month now can't receive my package not happy about that 😒 very upset

Respuesta de BVALI
Order hasn’t arrived
parcel hasn’t arrived and tracking reveals nothing about where parcel is. They don’t answer their emails, really disappointed about this company and its first time I’ve used them. Never again!!!

Respuesta de BVALI
Poor customer care
Item ordered on the 27th November, the tracking only tracks to the 28th November. Have emailed Bvali twice but have had no reply despite their website states 2-3 day’s delivery. I have taken into account it was the weekend but I have still not received my item. I will be requesting a charge back from my bank I’m gutted I didn’t review this website before I ordered due to their lack of customer care.

Respuesta de BVALI
U guys take long to deliver
Excellent service quick delivery and…
Excellent service quick delivery and good quality
Bad services
Bad services did not want a e card from you a return is a return you have no returns address on your webisite northing

Respuesta de BVALI
When I contacted the support service…
When I contacted the support service about getting an exchange or last resort a refund for the clothing I got, the vibe I was giving was like they don’t want me to return it and the customer service wasn’t that great. And also my parcel didn’t come with no paperwork at all which is pretty unusual if I’m honest

Respuesta de BVALI
Excellent service!
I had ordered especially for my son.
He was very pleased with delivery. I am ery pleased with the service and quality of the items I ordered. Prompt delivery. I fully recommend.
good quality tracksuit the bottoms are…
good quality tracksuit the bottoms are 10/10 would definitely purchase more of the bottoms to go with my balenciagas.
only thing is the tracksuit top comes short on the arms but i dont mind.
It was perfect
Poor customer satisfaction
I purchased a pair of jogging bottoms from this company and tried to exchange them for a different size as they were too big. The item took over a week to arrive which could have been due to slow postal service which is totally understandable (covid etc). After returning them the following working day, I received a reply saying my refund would not be accepted as the item was damaged. I tried the item on for just 1 minute before realising it was too big for me. Would highly recommend not purchasing from this retailer as there is a chance your return may not be fulfilled if the item is not what you expect. I have given a 2 as the item actually looked nice and I did want to keep it but a size that fit me properly.

Respuesta de BVALI
Excellent quality and service
Excellent quality and service, will definitely shop again. Thanks
Excellent quality Tracksuit bottoms.
Excellent quality Tracksuit bottoms.
Fast delivery, Great service
Great service and product
Great service and product. Would recommend and use again. Thank you to all at Bvali
I ordered a large but I was sent a…
I ordered a large but I was sent a medium. And it can’t fit me

Respuesta de BVALI
Excellent quality and service standards
100% I love that
It was nice stuff and delivered in time
Superbe 👍🏾
La experiencia Trustpilot
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