byACRE Opiniones 

123
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

June 29,2026, I ordered a backrest for my wide carbon rollator. I was told it would be delivered 7/9/2026. There was no further information on the status of the delivery, yet I have been billed fo... Ver más

Valorada con 3 estrellas sobre 5

Ich habe mir den leichtesten Rollator gekauft,er ist wunderbar,leicht und praktisch.Da gebe ich 5 Sterne. Dazu hatte ich mir den Getränkehalter nachbestellt,im gelieferten Paket fehlte leider die daz... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

hatte einen rollator mit aussen bremskabel und bin ständig irgendwo hängengeblieben, vor allem in der wohnung, bei diesem passiert das nicht, da das kabel integriert ist im rahmen. wunderbar und die l... Ver más

Valorada con 5 estrellas sobre 5

I needed a light walker for ease of getting it in and out of the car. The Acre Carbon Light is the answer. Its weight of 10 pounds is so much better for me. Also, although I didn't buy it for style... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

byACRE is a Danish producer of stylish, modern rollators. Designed for an active life. Carbon Ultralight & Scandinavian Butler.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,7

Todas las opiniones

(123)

87 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I love my walker

I love my walker. It is so light that I can handle it with ease anywhere. One of the reasons I purchased it ,in addition to the weight , is that the tires are supposed to handle cobblestones. I am leaving for Paris next week and shall be glad to post how things went. It should fit well in Uber trunks and other forms of European transportation. I am excited.

24 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Half disappointed

I very much like and appreciate the lightweight, smooth operation, as well as the ease of folding. I was very disappointed in the shallow depth of the seat. I have significant difficulty standing, and in the past have used my walker for sitting when/whereever I stop. In candid terms, the seat does not provide adequate space for my backside and I feel most unstable placing it on the small seat.

31 de enero de 2025
Opinión espontánea
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Respuesta de byACRE

Dear NB,
Thank you for your feedback. Size is a constant topic in our product team, and all perspectives on the issue are valuable to us.
Kind regards,
byACRE customer service

Valorada con 5 estrellas sobre 5

The unit is excellent

The unit is excellent, easily managed, convenient and easy to use in restaurants and public places, light enough for easy placement in auto etc, and aesthetically very pleasing.

24 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Parfait

Parfait !
Toute personne ayant besoin d’un déambulateur devrait connaître ce modèle et pouvoir l’avoir !
Cher mais cela est justifié par la qualité exceptionnelle !

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient service

The ordering process was straightforward, we had the information we needed to oder the right size and delivery was prompt. We are delighted with the rollator.

21 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I liked the fact that I could try the…

I liked the fact that I could try the product for a whole month and then when I decided a different product would be be more appropriate to my needs, this was made possible without any hitches.
I also found the customer service very helpful. Thank you.
It's a great design, and makes my life a lot easier on a daily basis!

1 de julio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pricey - Cool - Discreet

These are good rollators. The hidden brake cables are a key positive as is the weight.
Ensure you get right size. I got a smaller one that just about fits my 6' 2" height. Aim was/is to move on it in the house, get to car and 'walk' 10-20 metres with it.
The width ie; arm stretch is a bit narrow for my long arms. Can therefore feel a bit less stable for my tallness. Again, check the size, you'll want to feel safe and stable when moving. Kind of wish i'd tried the larger size but appreciate the nifty smaller size most (85%) of the time.
It folds so easy and is ergonomic for being in social situations: ie, in room with people (kids too!) it folds and is easily slotted to a side space that is less likely to impede others in the space.
It swings easily in a space when you need to turn and the pneumatic tyres are effective.

For the price it is a bit much but weight and 'fold easy' aspect makes it nearly worth it. Bit odd to spend so much and you don't get a lower back-rest for free with it, but given I don't mean to sit on it much It's ok.

If you're reading this Acre got a half price larger size one!?

These are cool and discreet. They take attention away from the hefty heavy rollators.

Yet to service or maintain it- will have a look at any guarantees

23 de septiembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I had trouble with you delivering when…

I had trouble with you delivering when we requested it.
We thought you had agreed to a date and then when I returned to my house it had been left overnight on the doorstep when I was away. The drawing on the box clearly shows what is inside.
I was lucky it was still there.

6 de agosto de 2025
Opinión espontánea
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Respuesta de byACRE

Dear Joy,
Oh no, it sounds like the courier didn't quite do as instructed. Of course the box shouldn't have been left out like that. We are really sorry about this, and we will do our best to make sure our carriers are up to the task in the future.
Thank you for letting us know.
Kind regards,
byACRE customer service

Valorada con 5 estrellas sobre 5

The byacre is just amazing

The byacre is just amazing. I can walk much faster than with my cane and my "cane shoulder" doesn't hurt. I love the light weight and that it is so foldable that it fits even in the smallest elevator.

22 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Issues resolved&high level of service

Recent issues with By Acre, I am delighted that By Acre have taken all my concerns on board and are replacing my rollator with a new one.
My previous review had noted all my issues&concerns, By Acre have now provided an excellent level of customer service - thank you

15 de septiembre de 2025
Opinión espontánea
Logotipo de byACRE

Respuesta de byACRE

Dear Mel,
Your feedback has made us reconsider our position, and we are going to provide you with a brand new rollator. We want to make every customer happy, and your feedback made it clear we were not living up to our reputation. We sincerely hope this clears any doubt you have about our commitment to our users, and we will strive to do better in the future.
Kind regards,
byACRE customer service

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