June 29,2026, I ordered a backrest for my wide carbon rollator. I was told it would be delivered 7/9/2026. There was no further information on the status of the delivery, yet I have been billed fo... Ver más
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Consulta las opiniones de los clientes
Ich habe mir den leichtesten Rollator gekauft,er ist wunderbar,leicht und praktisch.Da gebe ich 5 Sterne. Dazu hatte ich mir den Getränkehalter nachbestellt,im gelieferten Paket fehlte leider die daz... Ver más
La empresa ha respondido
hatte einen rollator mit aussen bremskabel und bin ständig irgendwo hängengeblieben, vor allem in der wohnung, bei diesem passiert das nicht, da das kabel integriert ist im rahmen. wunderbar und die l... Ver más
I needed a light walker for ease of getting it in and out of the car. The Acre Carbon Light is the answer. Its weight of 10 pounds is so much better for me. Also, although I didn't buy it for style... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
byACRE is a Danish producer of stylish, modern rollators. Designed for an active life. Carbon Ultralight & Scandinavian Butler.
Información de contacto
Indiakaj 20, 2100, København Ø, Dinamarca
- +45 33 44 55 44
- contact@byacre.com
- byacre.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 2 semanas
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I love my walker
I love my walker. It is so light that I can handle it with ease anywhere. One of the reasons I purchased it ,in addition to the weight , is that the tires are supposed to handle cobblestones. I am leaving for Paris next week and shall be glad to post how things went. It should fit well in Uber trunks and other forms of European transportation. I am excited.
Half disappointed
I very much like and appreciate the lightweight, smooth operation, as well as the ease of folding. I was very disappointed in the shallow depth of the seat. I have significant difficulty standing, and in the past have used my walker for sitting when/whereever I stop. In candid terms, the seat does not provide adequate space for my backside and I feel most unstable placing it on the small seat.

Respuesta de byACRE
Wonderful customer service
Wonderful customer service. They are replacing my Butler.
Great customer service
Great customer service! GREAT product. My Mom refused a walker until we purchased this. We now have three.
The unit is excellent
The unit is excellent, easily managed, convenient and easy to use in restaurants and public places, light enough for easy placement in auto etc, and aesthetically very pleasing.
Aanrader!
Goede klantenservice. Snelle levering. Prachtige rollators.
I do wish the handles would go up one…
I do wish the handles would go up one more notch, my back starts to hurt. I can’t walk very far with it!
Super fin rollator
Super fin rollator. Let og nem at klappe sammen og ikke mindst hurtig levering.
Lekker licht en toch heel stevig
Lekker licht en toch heel stevig. Rolt goed, ook op oneffen ondergrond of gras. Stevige prijs, maar is het waard.
Parfait
Parfait !
Toute personne ayant besoin d’un déambulateur devrait connaître ce modèle et pouvoir l’avoir !
Cher mais cela est justifié par la qualité exceptionnelle !
Prima produkt
no negative experience
I´ve no negative experience, it have been the best choice!!!
Efficient service
The ordering process was straightforward, we had the information we needed to oder the right size and delivery was prompt. We are delighted with the rollator.
I liked the fact that I could try the…
I liked the fact that I could try the product for a whole month and then when I decided a different product would be be more appropriate to my needs, this was made possible without any hitches.
I also found the customer service very helpful. Thank you.
It's a great design, and makes my life a lot easier on a daily basis!
Pricey - Cool - Discreet
These are good rollators. The hidden brake cables are a key positive as is the weight.
Ensure you get right size. I got a smaller one that just about fits my 6' 2" height. Aim was/is to move on it in the house, get to car and 'walk' 10-20 metres with it.
The width ie; arm stretch is a bit narrow for my long arms. Can therefore feel a bit less stable for my tallness. Again, check the size, you'll want to feel safe and stable when moving. Kind of wish i'd tried the larger size but appreciate the nifty smaller size most (85%) of the time.
It folds so easy and is ergonomic for being in social situations: ie, in room with people (kids too!) it folds and is easily slotted to a side space that is less likely to impede others in the space.
It swings easily in a space when you need to turn and the pneumatic tyres are effective.
For the price it is a bit much but weight and 'fold easy' aspect makes it nearly worth it. Bit odd to spend so much and you don't get a lower back-rest for free with it, but given I don't mean to sit on it much It's ok.
If you're reading this Acre got a half price larger size one!?
These are cool and discreet. They take attention away from the hefty heavy rollators.
Yet to service or maintain it- will have a look at any guarantees
I had trouble with you delivering when…
I had trouble with you delivering when we requested it.
We thought you had agreed to a date and then when I returned to my house it had been left overnight on the doorstep when I was away. The drawing on the box clearly shows what is inside.
I was lucky it was still there.

Respuesta de byACRE
The byacre is just amazing
The byacre is just amazing. I can walk much faster than with my cane and my "cane shoulder" doesn't hurt. I love the light weight and that it is so foldable that it fits even in the smallest elevator.
Shipping was fast and I appreciate the…
Shipping was fast and I appreciate the Klarna option.
Issues resolved&high level of service
Recent issues with By Acre, I am delighted that By Acre have taken all my concerns on board and are replacing my rollator with a new one.
My previous review had noted all my issues&concerns, By Acre have now provided an excellent level of customer service - thank you

Respuesta de byACRE
Prachtige Rollator
Snelle levering, uitstekend verpakt, kompleet en een prachtige rollator. Zeer tevreden mee!
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