Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Love this hair oil, I've used it for years and can really tell the difference when I run out or stop using. The only negative I would say is that I placed an order on Monday, and in the space of 7 mi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love the oil and scalp scrub (need to try all the rest of the products) been using it for a while now and I never really knew about scalp health but I’ve noticed since I’ve combined the two products,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I will never stop using ByErim for as long as they keep creating their amazing products. I’ve been using the hair oil ever since it first came out and keep adding to my collection with every release!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely no complaints about the product, i'm a repeat buyer for a reason! The only thing i would say (whilst on my 6th oil bottle) is how i wish there was a way to see exactly how much product... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de productos cosméticos
  2. Tienda de productos capilares

Escrito por la empresa

Luxury haircare by Erim Kaur


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I got to meet Erim!

I had the best experience using the ByErim range! I started using the hair oil about 3 years ago which gave me thick, healthy hair with great growth as well as a soft beard! When I found out the scalp scrub, shampoo and conditioner I had to buy some and it was so worth it I also had a chance to meet the owner, Erim! She's just as amazing as you'd imagine kind, caring and honest, everything you'd want in the person designing your haircare range!

4 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Products are great

I love Erim’s products and have been using the hair oil for a while therefore thought to try out the rest of the range. However as there was a issue with the courier which resulted to a item being damaged after a few emails back and forth the customer service team have helped out by sending a replacement out. Thank you to the team for resolving this,

27 de julio de 2023
Valorada con 1 estrellas sobre 5

Worst customer service

Worst customer service, met this erim in person and the way she spoke to my friend asking if she wanted to buy the products like four times without even explaining about them or letting her try them on.. like she was desperate for a sale.. this women needs to work on her attitude and customer service skills! Never would i ever buy from her, total put off!

15 de julio de 2023
Valorada con 5 estrellas sobre 5

Great product. Better team.

Great product, run by a motivated owner/operator, who is always developing her product range to meet the needs of a diverse audience.

Been using the original hair product for well over a year and it's perfect. It's surprising how long a bottle lasts.
Quality product, can't fault it.

Keep growing..!

24 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfortunately I have to take back my…

Unfortunately I have to take back my review comment. I did give it 5 stars as I used the shampoo and conditioner for 2 weeks and liked it. It’s been about 2 months now and I’ve seen so much hair fall out. Like you wouldn’t believe. My hair feels thin now. Was absolutely gutted as I bought the whole range. Won’t be buying again

19 de julio de 2023
Opinión espontánea
Logotipo de ByErim

Respuesta de ByErim

Hi Phoebe,

We're sorry to hear about your experience with our products. We truly appreciate your feedback and take it very seriously. We'd like to understand more about your specific situation to help address the issue. Please reach out to our customer support team (care@byErim.com) so we can investigate further and find a suitable solution for you. Your satisfaction is our priority, and we want to make sure you have a positive experience with our products. Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.

Best,
Team ByErim

Valorada con 5 estrellas sobre 5

Shampoo and Conditioner!! 5 stars!

I absolutely love the shampoo and conditioner! The scent is divine, and it leaves my hair feeling incredibly soft and smooth. After using it for a few weeks, I've noticed a significant improvement in the overall health and shine of my hair. It's also great to know that the product is made with natural ingredients and free from harsh chemicals. Highly recommend!

18 de julio de 2023
Opinión espontánea
Logotipo de ByErim

Respuesta de ByErim

Hi there,

Thank you for the lovely review! We're delighted you love our shampoo and conditioner. The natural ingredients, divine scent, and noticeable improvements in your hair's health are fantastic to hear. Your recommendation means a lot! 🖤

If you ever need any assistance or have any questions, feel free to reach out via email at care@ByErim.con or DM/Follow us on Instagram (https://www.instagram.com/byerim/).

You may also download our ByErim App, you get FREE daily APPfirmations sent to your lock screen as a little boost and gesture of love from Erim herself.🖤

Love,
Team ByErim

Valorada con 5 estrellas sobre 5

Wife & me

Brought this oil for the 3rd time for my wife because she’s obsessed and so am I 🤣

1 de julio de 2023
Logotipo de ByErim

Respuesta de ByErim

Hi Asad,

Thank you so much for your continued support and loyalty! We're thrilled to hear that both you and your wife are enjoying the oil. Your satisfaction means the world to us, and we're delighted to have you as part of our valued customers.

If you ever need any assistance or have any questions, feel free to reach out via email at care@ByErim.con or DM/Follow us on Instagram (https://www.instagram.com/byerim/).

You may also download our ByErim App, you get FREE daily APPfirmations sent to your lock screen as a little boost and gesture of love from Erim herself. 🖤

Love,
Team ByErim

Valorada con 5 estrellas sobre 5

Lovely Shampoo

Lovely Shampoo, Conditioner and Hair oil.

Really enjoy using it feels luxury smells amazing.

Great for the whole family.

Keep doing what you're doing Erim great products.

29 de junio de 2023
Valorada con 5 estrellas sobre 5

Full amazing Hair 🤩

This product is amazing my hair looks and feels healthier and importantly it’s growing. The smell is amazing. I have been using the oil for 6months + and now I’ve decided to use the shampoo and conditioner which makes my hair feel full and amazing x

2 de julio de 2023
Valorada con 4 estrellas sobre 5

The eyeshadows at this cosmetic store…

The eyeshadows at this cosmetic store are a makeup lover's paradise. They offer an extensive array of eyeshadow singles and palettes, curated with a mix of matte, shimmer, and metallic finishes. The color payoff is exceptional, allowing you to create both subtle everyday looks and dramatic, show-stopping eye makeup.

3 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am on my fourth purchase of the…

I am on my fourth purchase of the luxury hair oil bottle and can’t recommend it enough! The price is definitely worth it as they last a good time ( my previous bottle was purchased over 9 months ago and I am still using it!). It is very effective in boosting hair growth and nourishment, it makes my hair super shiny and soft. Don’t hesitate to buy this, I say everyone needs this for themselves.

1 de julio de 2023
Valorada con 1 estrellas sobre 5

Poor customer service!

Placed an order they gave me a free gift bag with my £90 order
Delivered the gift bag not my order I’ve had to chase them regularly for a refund that I’m still waiting for!
Horrendous customer service!

29 de junio de 2023
Logotipo de ByErim

Respuesta de ByErim

Hi Simran

As you are aware, Royal Mail has failed on this delivery as the items you purchased appear to be missing
We have of course refunded you and filed a claim with RM
With regret, using 3PL is always a risk for every e-commerce business and it’s frustrating when deliveries arrive incomplete
We thank you for your patience

Valorada con 5 estrellas sobre 5

Shampoo review

Quick delivery and shampoo smells beautiful. Packaging is also amazing.

29 de junio de 2023
Logotipo de ByErim

Respuesta de ByErim

Hi Maira,

Thank you for your feedback! We're delighted to hear that you received your order quickly and that you're pleased with the lovely fragrance of the shampoo. We also take pride in ensuring that our packaging meets your expectations. If you have any further questions or need assistance, please feel free to let us know.

Love,
Team ByErim x

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más