Murmur Opiniones 

553
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Best pillow I’ve had, bought 1,st one at their outlet shop, so ordered another one, keeps its shape,

Valorada con 1 estrellas sobre 5

The Murmur design concept that makes the rear side of the pillowcase wider than the front side, means that the pillowcase will not iron flat without creases due to the extra material. Very disappointe... Ver más

Valorada con 5 estrellas sobre 5

Wonderful bedding I have so many of their sets, it’s the only bedding I use now. Such amazing quality, super soft fabric, beautiful subtle designs and Ballintoy Blue is now my favourite colour.... Ver más

Valorada con 5 estrellas sobre 5

The eye mask is great! luxurious and beautiful quality. It was a bit tight the first couple of uses, then, absolutely comfy. Something to buy and enjoy. Murmur is my favorite home decor provider, the... Ver más


Información sobre la empresa

  1. Tienda de ropa de cama

Escrito por la empresa

Capturing a desire for simply designed and hand-crafted pieces, murmur offers unrivalled luxury at exceptional value. A homeware collection inspired by nature and designed with a purist approach to relaxed living. murmur is an attitude, an approach, a reflection of how we live today.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

553 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 60% de las opiniones negativas

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4,5

Todas las opiniones

(553)

133 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beautiful quality

Beautiful quality
I first ordered bedding for my own bed, and when it arrived I was delighted with the quality. So I updated the bedding in two of the other bedrooms, and again the quality and colours were super. The process of ordering ,processing and delivery to my door was excellent. I thought I got really good value for my money because all the items were well discounted in sale. Overall I would definitely recommend this company

9 de junio de 2026
Valorada con 1 estrellas sobre 5

pillows lost their bounce after 2 weeks

pillows lost their bounce after 2 weeks

30 de mayo de 2026
Logotipo de Murmur

Respuesta de Murmur

Good morning,

Thank you for your recent order and taking the time to write a review.

We are sorry to read this has happened, can you please sent our customer service an email with an image of the pillows and include your order reference number?

contact@bymurmur.com

Kind regards,
Murmur

Valorada con 1 estrellas sobre 5

Avoid ordering from this online store…

Avoid ordering from this online store -- scam. You will be hit with surprise charges upon delivery which they will decline to reimburse you for. They will accept refunds only if you cover all of the surprise costs and shipping fees. Customer service is also rude and unhelpful.

13 de mayo de 2026
Opinión espontánea
Logotipo de Murmur

Respuesta de Murmur

Good morning,

Thank you for your recent order and for taking the time to share your feedback.

We are sorry to hear about your disappointment regarding the additional charges incurred upon delivery. As these are import duties and taxes imposed by the destination country, unfortunately they are outside of our control.

As outlined on our Delivery & Returns page, all international orders outside the EU are shipped on a Delivery Duty Unpaid (DDU) basis. This means customers are charged for the products and shipping costs at checkout, while any applicable import duties, taxes, or customs fees are collected separately by the carrier, in this case DHL.

We always recommend that customers check with their local customs authority before placing an order, as duty and tax charges can vary by country and some destinations have thresholds below which no additional fees apply.

We sincerely apologise for any frustration this has caused and appreciate your understanding.

Kind regards,

Murmur

Valorada con 5 estrellas sobre 5

Lovely Products

This is my second order from Murmur. Good quality products, good price and quick delivery. Easy to order on website. I did see a comment that someone didn't progress their order because you wanted a phone number - well they have missed out!!! You've not contacted me by phone and presume it's only required if there's a problem with the order or the delivery driver cannot find your address.

20 de mayo de 2026

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