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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered and paid for $1300 worth of cable. No contact or delivery details weeks later. Took several more weeks to eventually make contact via phone. Just to be bullshitted to about a glitch in th... Ver más

Valorada con 2 estrellas sobre 5

Ordered Item never received heck it was never even shipped constantly told they will refund Tomorrow , Monday , Friday .. June 11 2025 finally refunded 137 DAYS latter it only too... Ver más

Valorada con 5 estrellas sobre 5

Very pleased to be able to write a 5 Star review on CablePro. My order has just arrived exactly as described. I understand Cablepro had a rocky patch a while ago due to Staff issues. I'm sure they are... Ver más

Valorada con 1 estrellas sobre 5

I only chose one star because zero stars is not unavailable. Not sure if they have staff issues or are a genuine scam. Ordered 26 metres of cable to be delivered to Canberra in January. 9th April sti... Ver más

1,9

Malo

TrustScore: 2 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 6% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Cable pro is a scam

Cable pro is a scam. Products never sent. Try to get money back through my bank.

1 de marzo de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Refund has been issued back to your card Robert.

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery , purchased Ubiquiti items and data cable for my home office. Will use again

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've reported them to the police

I've reported them to the police. Everyone else please also do this.

Your ReportCyber Receipt

Thank you for reporting. The reference number for this report is: CIRS-20250227-128. You can provide this number to financial institutions or other organisations as proof that a report has been submitted to police via ReportCyber.

27 de febrero de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Thank you for your time on the phone Bradley , a refund for your order is being processed as discussed . Thank you for allowing us the time to explain . Again sorry for this experience

Valorada con 1 estrellas sobre 5

SCAM SCAM

SCAM SCAM
Sams as the rest of the reviews. Ordered and paid but no delivery and no refund lodged a dispute with the bank and was reimbersed

23 de febrero de 2024
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi David . We value your review but if you advise the order so we can check on our end as well .

Valorada con 1 estrellas sobre 5

SCAMMERS

SCAMMERS - ordered 2k worth of routers and cable almost 8 weeks ago and they have not sent and are not replying. Gave some lies about changing software and I knew it was lies. Still no order and no refund. DO NOT ORDER FROM THIS COMPANY READ OTHER REVIEWS - the comment is wrong. They told me 3+ weeks ago they would send the orders the following week and never did. I followed up numerous times again before lodging a chargeback request with my bank. To date I have not received any refunds or either order. Lies.

21 de febrero de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi Peter we have changed to a new platform which did start the end of January which had some issues with of old orders coming over. I did explain to this to you over the phone which you understood , your orders. Have now been refunded back to your card as per your request. We accepted your charge back from your bank .

Valorada con 1 estrellas sobre 5

Order #48179

Order #48179
Same experience as others here: Ordered from CablePro, was promised delivery multiple times, given a tracking number, notified as Order Completed, yet tracking info shows nothing was ever collected from the company and now I’m being ignored. It’s a pity I don’t live in NSW, I’d simply visit their address in person and then call 000 as it’s very simple, they are engaging in criminal behaviour and should be charged. I do have business there in 6 weeks time, so I might endeavour to visit them… I know several cops and detectives and Sydney. Look forward to catching up next month! Cheers!

12 de enero de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Courier has tried multiple times to deliver these items to your property. They have left a note for you to go to your local post office and arrange to pick this up. We have sent the tracking numbers via email and we’ve tried to call you multiple times with no answer.

Valorada con 1 estrellas sobre 5

Don't use them

Don't use them, ordered and paid for parts in November 2024. Have not received the parts, they don't return emails, or answer their phone. If you contact them online chat, they say we will refund you, but dont. They use excuses and say email. But dont. I have reported to Scamwatch.

20 de febrero de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi Megan sorry for this experience. Regarding your order. We will issue the refund to the details you provided via the email and an email will be sent to you for confirmation. Once again. Sorry for the inconvenience caused

Valorada con 1 estrellas sobre 5

This company doesn't respond - worst, lying, customer "service" I've experienced.

This company doesn't respond to communication and doesn't answer the phone. Don't order from here if you need anything in a timely manner. If they haven't been reported to the ACCC yet, I don't know how.

Update from 27/2/25. I finally received a refund after keeping at them on the live chat on their website. Just keep pestering them until they pay. The link to the NSW small claims process is what seemed to push it over the line.

In reply to CablePro's response, you've left out the part where you promised to send the gear on a Tuesday and by the following Friday it hadn't left. I then asked for a refund and that process took 2 weeks. I was told on a Friday that the refund would happen that day, it didn't, I followed up the following week and was told it would happen the following day, it didn't. It was the third time I got on your live chat and followed up with you that the refund was processed. I don't care if things take a little bit of time, just stop telling people you will do something and then don't.

11 de febrero de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi Heath yes as discussed today an email confirmation was sent to you for the refund. Sorry for the delay. was a process that we needed to check but once confirmed it was done immediately. Thank you and sorry for the inconvenience.

Valorada con 1 estrellas sobre 5

Scam company

This is a scam company. They never send purchased items, do not answer phone calls, and do not reply to emails.

23 de enero de 2025
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi Chamara , your refund has been done and a confirmation email was sent to your email address. Sorry for the inconvenience caused.

Valorada con 1 estrellas sobre 5

This business is a SCAM

This business is a SCAM I hate to use this word, but this is what they are. Do not go anywhere near them they will constantly lie to you on the phone to get rid of you. They have no ethics at all given the amount of lies they tell you about booking in couriers pick ups. And now refund lies. I caught them out on their lie as I rang up the courier and was told they arrived to pick up the parcel and there was nothing there. I believe theCourier. Now, after suggesting a refund, the guy has sent me through a screenshot of nothing more than changing the status from order to refund. I am also a small business owner and know the backend and how it should work. It’s a two-step process you need to go into the money side of things to issue the refund Not just change the status. I will keep fighting this and updating as we progress. They don’t care about the customer, they don’t care about you and They don’t care about doing the right thing.

11 de diciembre de 2024
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi Sandra your review is totally incorrect. I’m sorry courier did try to pick this item up but due to the Christmas break they had delays which you are well aware of and was communicated to multiple times . You requested a refund and was done straight away via email confirmation and was back on your card straight away as well( we can see this on our payment platform ).

Valorada con 1 estrellas sobre 5

Scam

Scam! Do not use!
Ordered cable. Not received. No response to any correspondence. AVOID.

8 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wont refund me

Wont refund me. It has been 4 weeks since I've asked for a refund. They will lie and do everything else other than just refund me. I have since reported them and will be taking them to small claims court.

12 de noviembre de 2024
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

Hi Zachary , we have accepted the dispute on the card .Please check with your card holder. Sorry for the inconvenience cauused with this order.

Valorada con 5 estrellas sobre 5

Excellent Product & Service

Very pleased to be able to write a 5 Star review on CablePro. My order has just arrived exactly as described. I understand Cablepro had a rocky patch a while ago due to Staff issues. I'm sure they are now over this and back to their usual excellent service. Definitely will be using them again.

20 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrid orders Placed 17Oct24 still Outstanding

Horrid orders Placed 17Oct24 still Outstanding 19NOV24 and all the excuses under the sun
Scam Should be Shut down so non suspecting customers are spared the same fate Money Stolen While Trading INSOLVENT

17 de noviembre de 2024
Opinión espontánea
Logotipo de cablepro.net.au

Respuesta de cablepro.net.au

PLease forward your order number so we can check which order you are referring to please

Valorada con 1 estrellas sobre 5

Untrustworthy and unreliable.

I placed an order on 20/9/24. Over 6 weeks later of being told numerous excuses including; it would be shipped, it has been shipped, we have issues with the supplier and need to get a new supplier, it would be delivered by the end of the week, we are sorry it was delivered to the incorrect address, the shipping company is to blame, we will call you back etc etc I had enough. I contacted the shipping company and they confirmed that CablePro does not have any items ready to be picked up and shipped. I lodged a disputed transaction with my bank on 5/11/24 and had it approved the same day. On 6/11 I purchased the same items from another store and they were delivered the afternoon of 8/11. As of 9/11, the tracking number still shows CablePro is preparing the order! What a joke! CablePro are completely Untrustworthy and unreliable.

20 de septiembre de 2024
Opinión espontánea

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