Absolute garbage product for the price and terrible support and return policy. The product looks great in their advertising with the perfect lighting and angles, not reprsentative of what your rec... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Customer Service has been superb. Dan actioned my query very promptly and has gone above and beyond what I expected.
Thank you so much for your help and getting me the information I needed, and for also helping me with my order. Dan went above and beyond to make sure I was happy with the purchase and making sure t... Ver más
La empresa ha respondido
The Monroe Bracelet in blue is a standout piece! The color is vibrant yet versatile, and it adds a stylish pop to any outfit! The universal hook clasp is both functional and easy to use, giving it a u... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Our main goal is to deliver exceptional quality and outstanding design at reasonable prices to people who value uniqueness and individuality.
Información de contacto
1507 7th Street #409, 90401, Santa Monica, Estados Unidos
- support@caligio.com
- caligio.com
3,9
Muy bueno
341 opiniones
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I purchased a bracelet for a gift
I purchased a bracelet for a gift. It arrived a few day after Christmas. It’s hasn’t even been a month and the bracelet has broke already. I feel it needs to be replaced for free.
Thank you
Julie
22 de diciembre de 2023
Respuesta de CALIGIO LLC
Hello Julie, please write to support@caligio.com email with the photo of your broken bracelet and the guys will handle a replacement for you.
The screw on the bracket comes loose
The screw needed to be tightened often as it loosened easily. After 1 week of use, I forgot about the screw - woke up in the morning and the bracelet had fallen off the evening before and was lost.
Need to have a locking mechanism on the screw housing
Just got a reply from Caligio- thank you… that you folks suggest one purchase a second screw - well - was never offered that and I even put Teflon tape on the screw threads to make the connection tighter. Helped but didn’t work in the long run.
The bracelet laid on my wrist for 2 weeks before being lost.
I did not loose the bracelet in bed - was lost the evening before.
Be forewarned folks.
If you wear it on occasion - fine - if you keep it on all the time - it eventually will be lost.
Caligio has not offered me a replacement / yet they acknowledged problems with the screw connection.
Folks - YOU HAVE BEEN FOREWARNED!!!
7 de enero de 2024
Respuesta de CALIGIO LLC
Sorry to hear that, we always recommend buying a spare pin as they can unscrew during shaking and need to be tightened occasionally. We also have a warranty pin available by request, however, like all other stores we don't provide a replacement for lost products. Btw, how could you lose a bracelet in the bed? :)
Fabulous find
The bracelet was well made and just as described. The shipping was fast and communication with the seller easy. Would highly recommend.
19 de diciembre de 2023
Item has not arrived
Item has not arrived. USPS states that it’s in Pureto Rico. Reached out via email, zero response from Caligio.
24 de diciembre de 2023
Respuesta de CALIGIO LLC
Hello, Michael. The 'zero response' part is completely incorrect. You stated the wrong email in the contact form so the response won't be delivered. Please, write directly to support@caligio.com and we'll handle the issue after you edit/delete the incorrect information.
Bracelet is well made and has a good…
Bracelet is well made and has a good clasp on it. Doesn't look cheap
22 de diciembre de 2023
Great customer service.
20 de diciembre de 2023
Poor customer service
I received several emails stating that the bracelet was on its way. Then, only a few days before Christmas, I was told my order was cancelled. Ruined Christmas
20 de diciembre de 2023
The orange bracelet I ordered has…
The orange bracelet I ordered has already faded after one time of wearing it. Very dissatisfied with it and will not be ordering any more from your company.
19 de diciembre de 2023
No customer Support
. I wore the bracelet less than a day and the screw feel out and is lost. Told I would get an email to get a replacement but never received the email.
Thanks,
24 de noviembre de 2023
Respuesta de CALIGIO LLC
Hey Thomas, The email was sent the same day you were told you'd get it. It probably landed in spam or ads/junk folders. I will re-send it right now, kindly double-check your email. Also, we can share screeshots that proves it was sent from our side, hope it helps to redifine your review.
Had an issue with a bracket I received
Had an issue with a bracket I received, and it was resolved immediately. Excellent Customer Service!!
23 de noviembre de 2023
Excellent Experience
They make an excellent product and the customer service is top notch
24 de noviembre de 2023
Excellent quality and timely delivery
Excellent quality and timely delivery. Will purchase again.
20 de noviembre de 2023
Respuesta de CALIGIO LLC
Hello, MT. Thanks for your feedback, hope to see your name in the order list sometime again.
Respuesta de CALIGIO LLC
Hello, Tom. Thanks for your feedback, hope to see your name in the order list sometime again.
Respuesta de CALIGIO LLC
Hello, Jerry. Thanks for your feedback, hope to see your name in the order list sometime again.
I did not get an answer from you
I did not get an answer from you, I sent my order back almost three weeks ago I have not gotten an email or anything about it. What’s up with this?
26 de octubre de 2023
Respuesta de CALIGIO LLC
Hello Ken. We sent you a timely reply by email. There's a chance it landed in spam or ads. KIndly, double-check or write to our FaceBook direct: https://www.facebook.com/caligio.accessories
Customer Care
Customer service in America, has dropped standards. You guys reminded me of how it was and how a company functions … when it functions and cares about its customers
21 de octubre de 2023
Respuesta de CALIGIO LLC
Hello, David. Thanks for your feedback, hope to see your name in the order list sometime again.
Great service and products.
I had a hiccup with my first order when the size wasn't right, but they quickly exchanged it for the correct size without any hassle. Now, on my second order, I knew my size and got a new metal bracelet that I absolutely love! Great service and products.
16 de octubre de 2023
Opinión espontánea
Respuesta de CALIGIO LLC
Hello, Volodymyr. Thanks for your feedback, hope to see your name in the order list sometime again.
Design and quality
23 de octubre de 2023
Respuesta de CALIGIO LLC
Hello, Anthony. Thanks for your feedback, hope to see your name in the order list sometime again.
I purchased two bracelets and they were…
I purchased two bracelets and they were much larger than appeared so I really don't like them that big. Maybe better photographs might have helped.
21 de octubre de 2023
Respuesta de CALIGIO LLC
Hello, John. We got 4 to 5 different sizes on each bracelet, the photos represent only one size. Please, write to support@caligio.com and we'll handle a free exchange.
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