Call It Spring Opiniones 

Ordered 2 pairs of shoes at the end of May, 2021. One pair arrived quite quickly and I was able to book an appointment for curbside pickup. Never heard anything about the 2nd pair. The store NEVER answered their phone and the order and pick up e-mails had come from a do not reply address. Even once all ON stores opened, the one in the mall near me remained closed with no voicemail message of how to get your products. Called another store in my area and was rudely told that they knew nothing about it and it wasn't their problem. Called the 1-800 number who said that they have no idea why the store isn't open and that all they could do was issue a refund. HORRIBLE customer service! In the 1st place, I wanted the shoes I ordered and secondly feel that they should have been reaching out to all clients who had products trapped in a closed store and thirdly should have been offered some sort of compensation for the massive inconvenience. Told the 1-800 rep that I had been a long time client and that this would stop me from shopping with them again. She couldn't have cared less and just wanted to get off the phone. Guess she doesn't care if she is out of a job when clients stop shopping in their stores. DO NOT ORDER FROM THIS COMPANY!

call it spring, in Sahara Mall, UAE. I had the worst experience. i went there looking for shoes. the counter lady who likes to show off her religious beliefs more than her customer service skills, didint even have the audacity to look at me while i asked her question or answered me.

i hope the call it spring management would hire someone who has minimum a 5th grade educational qualification next time and give them some training. if they really want to do some sales.

I ordered EVEN THOUGH I HAVE SEEN ALL THIS REVIEWS. They are real.

I ordered this pair of sandals and yes their shoes are really nice (cheaper version of Aldo shoes) BUT their quality sucks. Shoes falling apart after 3 weeks. Do not recommend.

I have shopped in store at the Eaton Centre and Peterborough Mall, and each time I experienced exceptional customer service. Most of my shoes are now from Call It Spring. I also order online now, without hesitation, as their sizing is consistent. Got a pair of Chelsea boots a few months ago and they are perfect. I have three pairs of flats on order, and can’t wait to get the. I wear an 8.5 shoe and am so happy I can always get it at Call It Spring.

Love this store and the fact that all of their shoes are vegan! It's hard to find cruelty-free footwear that is also affordable, but Call it Spring did not disappoint. I had been eying several pairs of shoes online for my upcoming wedding, not realizing one of their locations was at Limeridge mall. The lovely customer service representative there was so kind and helpful (Krista?)! I was able to find the shoes I wanted and left the store very happy! They also had hand sanitizer at the door and maintained their covid restrictions properly.

Disgusting service. Sending wrong purse for like 3 times.

Their shoes have become crap. and trying to do a refund is a joke.bought them with an un reloadable gift card, and they will only refund to that. So now out shoes and money.

Sales associate made me sanitize my hands and said I couldn’t touch the shoes (totally acceptable during a pandemic). However, prices are listed on the bottom of the shoe not on the outside on display like most stores. When I brought this up to the sales associate and asked for a price on a shoe she rolled her eyes. Very rude.

One of the 5 pairs I ordered came damaged with factory defects and they wouldn't even give me a partial refund. Customer service is the worst too. Will not be buying anything from them again after this experience.

Manager at halifax shopping centre is so rude and don't know how to do customer service I had receipt and package of my exchange order he didn't exchange it bcz he said it is wrong box, So I bought two pairs so I gave him another box he said that one is wrong box as well then i told him that i bought only 2 pairs that the only boxes I have and then he declined to exchange it and he said m calling security.
Is this kind of service Do u guys do ?
That shoes is not usable bcz that was wrong size then i leave that in the store
That is worst worst experience I have ever had

I ordered 3bags from call it spring. There was a separate shipping , two of them was arrived on 23 of dec but the other one was delivered on 24 of dec. I am very disappointed with the third one because it was not that one which i ordered.They delivered the wrong bag then i message to their customer service ,they told me that they will reach at me in 12 hours but i did not get any response from their side.

These guys have the worst customer service ever. They don't even have an email adress nor you can't chat with them online. Only way to join them is to wait 4 hours on the phone jerking off. Like seriously, have some respect for people ffs. struggling since a month to get a refund to my credit card

Ordered online in November for Xmas gifts for my daughter (2 pairs of boots). After giving 3 weeks for delivery (understanding there would be delays this year), checked on tracking and they still hadn’t been shipped yet! Finally got through on the phone and was told UPS had lost them - even though they hadn’t even been picked up yet? I was given a full “return” refund, but am now scrambling last minute for winter boots. I seriously don’t think they had them in stock to begin with. 😠

Everyone who’s writing a negative review here needs to give their heads a shake. There are new policies employees need to follow set by Fraser health. Retailers are only allowed a certain amount of people in their stores and I’ve seen myself the public being very rude to employees. These people are doing their best so you can go shopping. I’ve witness so many customers act like animals over the new procedures, I makes me sick. Shame on you. Of course your order took 2 weeks! There’s a world wide pandemic... and it’s not the employees fault...so ignorant. This is what’s wrong in the world... stores with maximum capacity limits mean that many people not groups...shop online if you don’t agree with lineups

Will never shop from a retail store. Had a horrible experience. The sales people never bothered to help and was rude.Only 3 people were allowed inside and when the store had 2 people the sales girl came and asked whether we would like to wait as two other friends were there along with me. We waited and were only allowed inside once the 2 customers left.But after 10 min 2 other customers waiting outside were allowed inside the store( but we 3 still were inside the store ) and they had no issues. The sales people were trying to make us go from the store and never thought we would purchase anything. At this point I have to say I am not a Canadian and they showed racism as well as attitude to us. Never going to shop from there.The products are great though.

very bad...2 weeks waiting for order...very bad

Very bad costumer Service they rip you off you cannot exchange or return any items you get from them and the materials is very bad I don’t recommend it

I cannot recommend this store less. Their customer support staff, while kind, provide very little help. I ordered a pair of shoes 3 days ago and today was told my order was cancelled. They offered free shipping, and when pushed (I had to contact them through their website), I was offered a 20% discount. However, as I look to make another purchase, it would qualify for free shipping and the 20% discount mostly covers tax, which means I barely get a discount on the actual product. This is ridiculous - H&M gives you a 25% discount just for signing up for their newsletter, and this is the best Call it Spring can do? Ridiculous. Is this store just selling products marked as "Sale" without actually having them in stock? It seems like a possibility. Will NEVER shop here again. Save yourself the frustration and disappointment.

Excellent Customer service by Victoria P. through Live Chat. She is helping, professional and thoughtful. She helped me with a return of boots as I couldn’t go to a store due to COVID-19 safety concern. Victoria was prompt and caring. Thanks for excellent service! 😊

It is worse experience ever. I couldn't believe how bad service they give for the customer. They took my money and refused to refund me. They are latterly fraud company with very bad customer service. I regret to purchase from this company And now I lost my money.